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Canadian Gaming "Deals" and Discussion Thread 6: Sorry, We Can't Afford a New Thread

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F

Fularu

Banned
Lone_Prodigy said:
I really don't care about you getting dirt-cheap games from Amazon. But let's not blame the outsourced CSRs' "incompetence" for getting it for you. You should be thanking them for saving you money, but you go and throw it back on them by saying "if they weren't so clueless I wouldn't even get a deal."
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Doing things the consumer never asked for while Nice for us in the end IS incompetence. It could be due to a wide array of reasons, the first one beeing poor training and the other obvious one beeing limited understanding of how to operate their system

I don't blame them, I blame most north american companies outsourcing it to save a buck
 
K

killroy87

Member
It's also a weird mentality that comes from the higher game prices. When we got 30% off a $60 game, no one was doing this kind of extra deal hunting. But now that game prices have gone up (which isn't Amazon's fault) I feel like we try extra hard to get them back down to, if not below, those old prices.
 
J

jred2k

Member
Fularu said:
Doing things the consumer never asked for while Nice for us in the end IS incompetence. It could be due to a wide array of reasons, the first one beeing poor training and the other obvious one beeing limited understanding of how to operate their system

I don't blame them, I blame most north american companies outsourcing it to save a buck
Click to expand...

So by contacting 5 CSRs in one day seeking one incompetent enough to oblige you, you're in no way trying to exploit them?
 
M

mdubs

Banned
Lone_Prodigy said:
I really don't care about you getting dirt-cheap games from Amazon. But let's not blame the outsourced CSRs' "incompetence" for getting it for you. You should be thanking them for saving you money, but you go and throw it back on them by saying "if they weren't so clueless I wouldn't even get a deal."
Click to expand...

For real, it takes a special type of moralizing to blame incompetence and then happily hit them up to exploit it. The type of stuff Fularu is doing belongs on RFD
 
J

Junior Mint

Member
Lol @ people making excuses. If you wanna be cheap then just say it and be cheap. Stop passing off the blame - "it's not my fault I was able to exploit customer service!!" Like come on, who are you kidding.
 
V

Vamphuntr

Member
I agree with Lone_Prodigy. I have no issues with you guys scoring deals but at least be upfront about what you are doing. You're abusing CSR that don't understand past promos very well and that probably paid the price for it. I worked a shitty CSR job while I was an undergrad student years ago in a brick and mortar store and they would inspect the transactions you made daily. Amazon is a big business so they probably do it too.

I mean I have no issue with Amazon losing money strictly as a corporation because of mistakes on the purely business side of it. But I do have issues on people being fired or facing consequences for your social engineering. And like many said in this very thread, it will probably end up with them being more aggressive with canceling orders with price mistakes and flagging your account eventually.

But at least this interlude is fairly nice since we appear to have a discussion.
 
D

Deleted member 126221

Unconfirmed Member
What is the problem exactly? I haven't read all the pages, but yesterday I got a CS rep to switch a preorder of a game (Fire Emblem) to another one (Sega 3D Classics Collection) while keeping the 30% discount... Am I part of the "problem"? One thing I love about Amazon is how flexible their CS reps are. I don't think anybody's scamming the system if the rep accepts to make the changes, as long as we don't lie or use shady means to get things we're not supposed to?
 
S

Shao Kahn Brewing a Stew

Banned
Seriously, guys. If Amazon doesn't start the 20% off with Prime, I might just start the damn service myself and sell games at cost.

Fuck, the prices are just sad that folks are becoming RFD-style hoarders here lol.
 
B

Bronetta

Ask me about the moon landing or the temperature at which jet fuel burns. You may be surprised at what you learn.
gaboumafou said:
What is the problem exactly? I haven't read all the pages, but yesterday I got a CS rep to switch a preorder of a game (Fire Emblem) to another one (Sega 3D Classics Collection) while keeping the 30% discount... Am I part of the "problem"? One thing I love about Amazon is how flexible their CS reps are. I don't think anybody's scamming the system if the rep accepts to make the changes, as long as we don't lie or use shady means to get things we're not supposed to?
Click to expand...

Next time you're doing grocery shopping ask them to move the $1 promo discount on chicken to beef instead.

The only thing worse than my analogies are my jokes
 
D

Deleted member 126221

Unconfirmed Member
Bronetta said:
Next time you're doing grocery shopping ask them to move the $1 promo discount on chicken to beef instead.

The only thing worse than my analogies are my jokes
Click to expand...

Eh, wouldn't a better analogy be if I see barbecue chips on discount, and ask if I can get the discount on a bag of ketchup chips instead? Either they accept or refuse, and that's it, nobody got hurt. I agree coming back again and again and again asking for the discount on ketchup chips until you get a clerk that makes a mistake would be an entirely different situation however. But then they'd probably keep a lookout for "that guy always trying to scam us for cheap ketchup chips" and would eventually give you a warning, ban you, etc.

Yeah, grocery stores analogies might not be the best!
 
K

KarmaCow

Member
gaboumafou said:
What is the problem exactly? I haven't read all the pages, but yesterday I got a CS rep to switch a preorder of a game (Fire Emblem) to another one (Sega 3D Classics Collection) while keeping the 30% discount... Am I part of the "problem"? One thing I love about Amazon is how flexible their CS reps are. I don't think anybody's scamming the system if the rep accepts to make the changes, as long as we don't lie or use shady means to get things we're not supposed to?
Click to expand...

I have to imagine the flexibility is due to a set amount of leeway for CS reps for the sake of customer retention. It's why it's sometimes the luck of the draw depending on who you get. It's easy to see how this turns from an odd exception to a systematic process to exploit not just the flexibility, but actual errors to get $20 new games. Good in the short term but long term it just fucks everybody.
 
Z

Zeeman

Member
So I borrowed Splatoon from the library last week, and man that is a fun game. Unfortunately, it is also never on sale (it is pretty expensive being a Nintendo fan). Anyone in Toronto want to sell me a copy for a reasonable price?

I know this is somewhat off topic, but there really isn't much to talk about these days.
 
L

Luigi87

Member
Bronetta said:
Next time you're doing grocery shopping ask them to move the $1 promo discount on chicken to beef instead.

The only thing worse than my analogies are my jokes
Click to expand...

That just reminds me of the other day working at BB.

So we have the CoD BlOpS3 PS4 bundle in store, as well as Open Box (returned) Uncharted PS4 bundles. Naturally the latter lacks the download code for Uncharted.

So a customer was asking if he would be able to get a deal on the UC PS4 and the Uncharted collection (physical), so I started talking to a supervisor and yes he said they could (and have) been doing that... But then the guy went and tried changing things as he started talking to the supervisor.

Instead of getting the OB Uncharted PS4, he tried to shift it to buying a new CoD PS4 bundle, but still wanted to get the Uncharted collection physical at a deal (either half off or free probably). At this point I just wanted to hit my head against a counter so I walked away without knowing entirely how it all resolved.
 
D

doctorcdcs

Member
gaboumafou said:
What is the problem exactly? I haven't read all the pages, but yesterday I got a CS rep to switch a preorder of a game (Fire Emblem) to another one (Sega 3D Classics Collection) while keeping the 30% discount... Am I part of the "problem"? One thing I love about Amazon is how flexible their CS reps are. I don't think anybody's scamming the system if the rep accepts to make the changes, as long as we don't lie or use shady means to get things we're not supposed to?
Click to expand...

i don't think transferring a discount from one video game to another is really a problem from my perspective (i sure hope it isn't as i've done it). but when you try to use that discount which was intended for video games and try to get it on fighting sticks which were already reduced, i can see the validity as to why some would bring this up as a concern.

during the winter sale i also took advantage of some less than well informed CSRs to my advantage, and I'll be honest, while its nice to see some titles have a larger than normal discount on them, I do regret doing it. I decided afterwards that I won't be doing it again since I could be getting some poor guy in trouble for making a mistake and just be happy if they allow me to transfer a future discount to a different title.
 
D

Deleted member 126221

Unconfirmed Member
KarmaCow said:
I have to imagine the flexibility is due to a set amount of leeway for CS reps for the sake of customer retention. It's why it's sometimes the luck of the draw depending on who you get. It's easy to see how this turns from an odd exception to a systematic process to exploit not just the flexibility, but actual errors to get $20 new games. Good in the short term but long term it just fucks everybody.
Click to expand...

Yeah, I get what you mean. I wondered a couple of times if I didn't push it too far (getting Mario Maker for free without even asking just because the box was slightly beat up felt like getting away with murder), but I'll just ask politely once if doing X thing is possible, and if they refuse, no big deal.

I get how systematically trying to abuse their flexibility to get them to screw up is something else entirely, and I agree people shouldn't do that. Having worked a bit in CS, all those attempts are probably logged somewhere and might bite you back in the ass...

So yeah, what I do and encourage people to do is ask once politely, and accept the response. Don't be assholes, guys. Amazon's flexible customer service is great, don't abuse it and spoil it for everybody.
 
D

doctorcdcs

Member
DeathByBacklog said:
thread turned ugly.

Any deals this weekend?
Click to expand...


this was posted earlier:

Tapejara said:
Amazon has Fallout 4 for $49.99 (PC/PS4/XB1)
http://www.amazon.ca/dp/B00YSWI7XI/

Also, Gears UE Xbox One bundle + Fallout 4 for $349.99, or with Black Ops 3 for $349.99.

XB1 with FO4 http://www.amazon.ca/dp/B019YG9VZU/
XB1 wtih BO3 http://www.amazon.ca/dp/B017Y021NM/

Also, most of Amazon's and Best Buy's XB1 consoles are $50 off.

$50 off XB1 Kinect sensor ($109.99) at Best Buy http://www.bestbuy.ca/en-CA/product...d775d9a21248c950836570ben02&SearchPageIndex=1
Click to expand...

and i don't think the thread turned ugly. i mean, it's always good to have these sorts of discussions in the thread, and as far as i can tell everyone has been civil about it.
 
F

FrsDvl

Member
DeathByBacklog said:
Oh hey!


Hitman Beta Live This Weekend, Exclusive to PS4
http://blog.us.playstation.com/2016/02/12/hitman-beta-live-this-weekend-exclusive-to-ps4/

Oh but wait. My pre-order no longer counts does it? Cause it was pre-ordered from amazon, before the restructured the entire flippin' game. Is it even coming out in physical form anymore?
Click to expand...

You can only get in if you pre order on pc/ps4. It does also come with the collectors edition, but Amazon.CA doesn't seem to have codes. Amazon US has codes, but again only with the collectors edition.
 
D

DeathByBacklog

Member
FrsDvl said:
You can only get in if you pre order on pc/ps4. It does also come with the collectors edition, but Amazon.CA doesn't seem to have codes. Amazon US has codes, but again only with the collectors edition.
Click to expand...

I ordered the PS4 version. But like I said...before they redid how they'd release it.
 
F

Fularu

Banned
jred2k said:
So by contacting 5 CSRs in one day seeking one incompetent enough to oblige you, you're in no way trying to exploit them?
Click to expand...
I contacted several CSRs yesterday for various reasons and for the last 3 I asked about the promotion transfert once my original question had been answered because I had seen it done Here and tried it (I mean why not? If I'm no longer interested in a game but would rather have an another one, why not ask them?).

Since I was denied, I just left it at that, who cares? It's neither exploitative nor fradulent nor an attempt to further discount an item that already had the promotion applied. When I worked at retail, we often made gestures like that to regular customers.
 
S

Sajjaja

Member
Lone_Prodigy said:
The Order 1886 is $9.97 at Best Buy.

Microsoft Store is selling US Steam cards in Canadian prices. So $20 CAD gets you about $27 CAD worth of Steam credit.



Canadian Gaming "Deals" and Discussion Thread 7: High Prices, Low Morality
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Can we redeem USD codes on Canadian accounts and still get USD?
 
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