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Cliftface Sucker?
I just don't understand how someone like you is working on a Customer service.
You should be working on a farm. As a mud.
The fuck is this shit? Go back to your bridge, useless troll.
Cliftface Sucker?
I just don't understand how someone like you is working on a Customer service.
You should be working on a farm. As a mud.
Cliftface Sucker?
I just don't understand how someone like you is working on a Customer service.
You should be working on a farm. As a mud.
He is, coming in here presenting himself as a customer representative and calling people dumbs?
I didn't see you calling him out for that ?
Or do you maybe work with him?
Detective is having a meltdown.
Steam doesn't lock you out of your games for anything afaik. Just disables community/store/online services but lets you download and play your games.Steam does it too.
I have no clue why Detective chose to respond the way he did, but identifying yourself as a PS customer service representative and then telling misinformed people that they are dumb comes across as unprofessional. Can't say I understand how or why Detective felt that justified his response or his claim that the rep shouldn't work in customer service.what is happening lol
Cliftface Sucker?
I just don't understand how someone like you is working on a Customer service.
You should be working on a farm. As a mud.
Were you talking to me?PS UK CS here. We've no idea what caused it, anything else is speculation.
Hundreds of people in a queue on call, but amazingly, everyone is incredibly understanding. Not a single person going off their nut at us, at least not in my experience. Not even asking for compensation.
And to that one person saying that we don't refund digital pre-orders, you're dumb. Call up support. We do. You just need to not have accessed anything relating to it, such as a free pre-order theme or avatar. And its a card refund, not a wallet refund.
BAH GAWD people are so misinformed about how PS Support works.
I'm not a fan of a lot of Sony's recent policies, but isn't this standard?What a colossal failure by Sony. I hope Kotaku and other enthusiast outlets call them out for their shitty policies that are now causing loss of service for thousands of people.
Alright, so I checked it out.
-Purchased PS+ about 3 weeks ago.
-Purchased Horizon DLC last week.
-Purchased Left Behind today.
Did all of this via PayPal. No banning, nothing amiss as far as I can see (Including on my console).
So what's the deal? Still trying to find the commonalities. It apparently isn't everyone who used PayPal recently, so what is it? Is it regional or are folks in the US seeing this too?
Used PayPal as recently as this Tuesday and seem to be in the clear (and yes I'm in the U.K.).
Phew,
I've removed paypal from my PSN account now, I only just re-added a payment method last year (after removing it due to the hacking mess). Gotta imagine I'll be doing a lot less spur of the momentIt's 2017 and people still don't know to just use prepaid code cards for their digital console purchases?
Smh tbh fam.
Yeah, seems you don't get banned until the "pending" charge is cancelled and your money is returned from holding. Money being taken just means that Paypal put the money on "hold", not that Sony received it (I think Paypal may have a 21 day max hold length, so my brothers purchase on the 10th probably won't cause issue until... the day after tomorrow, yayyy.Have you checked your Paypal account? Mine puts my relatively recent transaction as "pending" despite it having appeared on my bank statement and, obviously, in my PS4 library.
It's 2017 and people still don't know to just use prepaid code cards for their digital console purchases?
It's 2017 and people still don't know to just use prepaid code cards for their digital console purchases?
Smh tbh fam.
Have you checked your Paypal account? Mine puts my relatively recent transaction as "pending" despite it having appeared on my bank statement and, obviously, in my PS4 library.
Thought you can't buy games that you got via ps+ unless it lapses.
Do you even know what "this shit" is?
I doubt paypal is getting your Amazon account banned on a regular basis (since you say "every time") with chargeback.
If you purposely did a chargeback against a service for one product that you bought multiple digital products from, you're the criminal and should get your entire account banned.
It's 2017 and people still don't know to just use prepaid code cards for their digital console purchases?
Smh tbh fam.
Yeah, seems you don't get banned until the "pending" charge is cancelled and your money is returned from holding. Money being taken just means that Paypal put the money on "hold", not that Sony received it (I think Paypal may have a 21 day max hold length, so my brothers purchase on the 10 probably won't cause issue until... the day after tomorrow, yayyy.
Just checked and that one payment on Tuesday is marked as completed.
It's 2017 and people still don't know to just use prepaid code cards for their digital console purchases?
Smh tbh fam.
Wow. Think this might alter Sony's approach to immediately ban?
What exactly does a banned account look like on PS4? I'm assuming no new transactions but do you have access to the games installed on your system? Can you re-download games on your account. I can't imagine losing my purchase history.
What exactly does a banned account look like on PS4?
Friends List
You can: Browse, save, and delete sent or received messages from friends.
You can't: Add friends, chat, revise your blocked users list, or create messages.
PlayStation Network
You can: See what's new in the "What's New" section, browse the online manual, use the Internet browser, download new system updates, and use Remote Play using wireless LAN.
You can't: Connect to the PS Store, manage account information including wallet charges and voucher entry, browse your download list, activate or deactivate your system, browse your trophies, or use Remote Play via the Internet.
Games
You can: Play offline games that don't require any connection to the PlayStation Network.
You can't: Play games that use the PlayStation Network, purchase new DLC, or sync trophies.
Video
You can: View manually added content as well as content that was purchased from the PlayStation Store previous to the system being banned.
You can't: Upload videos or access services that require PlayStation Network sign-in, such as MLB.TV, HULU, Netflix, VUDU, etc.
Music
You can: Listen to manually added content as well as content that was purchased from the PlayStation Store previous to the system being banned. You can also retrieve music CD information.
You can't: Use PlayStation Music, or purchase new music.
Photos
You can: View photos that were on your console previous to the ban.
You can't: Upload photos to services that use the PlayStation Network.
Additional Restrictions
PSone classics save data can be exchanged between PS3/PSP systems but the PSone classic game data itself cannot be moved.
Videos and games bought on PlayStation Store cannot be moved to other devices.