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Waitress poured hot soup on me, restaurant did absolutely nothing

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Lol..

Edit;

God..

Boulders..

(Pops more corn)

vyvHAj0.gif
 
I had a waitress spill a drink right in my lap. She started crying and ran to the back. I went home but the manager gave the rest of my party free meals. Apparently she was new.
 
To those that have had similar experiences or work/have worked in restaurants, should I have expected something like the meal being free?

Unless you directly complain to management, then no you shouldn't expect anything. The employee apologized and you accepted it. This is a case where since you didn't push the issue the restaurant carried on as if the issue had been resolved.
 

Nose Master

Member
You didn't make a big deal about it, and she's not going to go out of her way to say "yo I scolded this man's penis with some chowder"

If you want freebies for an inconvenience, ask to speak to a manager.
 

New002

Member
I didn't want to make a big deal about it because I didn't want the employee to get shit for it. I'm not afraid to make a complaint if I want to do it. I don't know why some of you are so dead set on trying to make me out to be the bad guy.




I'm not the one trying to figure out some secret purpose behind her mistake.

Yeah I don't really undertand why people are giving you shit. At the very least the restaurant should have comped the meal. You shouldn't have had to bring up anything to anyone. They should have simply done it. That's just good business/service imo.
 

InterMusketeer

Gold Member
Not making a big deal out of it is just being polite in that situation, I feel. You don't want the waitress to feel bad and get scolded, you don't want to ruin other people's dinner by making a scene. OP did the right thing, and he should have beeen compensated for the inconvenience.
 
I didn't want to make a big deal about it because I didn't want the employee to get shit for it. I'm not afraid to make a complaint if I want to do it. I don't know why some of you are so dead set on trying to make me out to be the bad guy.




I'm not the one trying to figure out some secret purpose behind her mistake.

But here you are, meekly writing about it in negaf dot com instead of addressing the problem when it happened. Wow so brave my dude!

Should the restaurant give you compensation? You obviously wanted something, why didn't you just mention it during the timeline of getting something dumped on you?

Yeah I don't really undertand why people are giving you shit. At the very least the restaurant should have comped the meal. You shouldn't have had to bring up anything to anyone. They should have simply done it. That's just good business/service imo.

Homeboy said "it's fine" and that was that. Maybe it would have been better, but he already told them he didn't care, so why would they bother? She apologized, they accepted, and that was that.
 

Two Words

Member
But here you are, meekly writing about it in negaf dot com instead of addressing the problem when it happened. Wow so brave my dude!

Should the restaurant give you compensation? You obviously wanted something, why didn't you just mention it during the timeline of getting something dumped on you?

It's almost like you didn't read the sentence before the one you bolded.
 
It's almost like you didn't read the sentence before the one you bolded.

You can complain without getting her in trouble. All you'd have to do is hold a civil conversation. They aren't going to fire her because you got something spilled on you. Just, like, be an adult and talk to the management.
 
Today was my last day at my internship, and a lot of us interns and other employees went out for lunch. A different waitress accidentally spilled some hot soup on me. It wasn't skin-burning hot or anything, but a bit painful. Plus, getting soup poured on your clothes obviously sucks. The waitress emphatically apologized, and I didn't make a big deal about it. I was going to be leaving for home soon, so I guess that was a good day for it to happen.

The restaurant didn't really do anything though. They charged me for my food, and even had the tip already baked into the bill. Many employees saw it, so I'm sure the management knew about it. It was only a $15 meal, so I wasn't going to make a fuss about it. I'm just surprised that the restaurant didn't acknowledge it at all.

To those that have had similar experiences or work/have worked in restaurants, should I have expected something like the meal being free?

If you wanted a free meal you should have asked. And your topic title is shit no offense. Waitress poured hot soup on me is not even close to what happened
 

Two Words

Member
You can complain without getting her in trouble. All you'd have to do is hold a civil conversation. They aren't going to fire her because you got something spilled on you. Just, like, be an adult and talk to the management.

Oh wow, thanks for telling me act like an adult. Never thought of that before!
 
I say it's the way you were dressed. We know you were asking for it. You didn't make a big deal out of it so i assume you enjoyed it.

But honestly, i would have honestly expected they atleast remove the gratuity from your bill.


If you wanted a free meal you should have asked. And your topic title is shit no offense. Waitress poured hot soup on me is not even close to what happened


Uhoh looks like I've got some reading to do.
 

Ponn

Banned
You can complain without getting her in trouble. All you'd have to do is hold a civil conversation. They aren't going to fire her because you got something spilled on you. Just, like, be an adult and talk to the management.

That's actually not true. Doesn't matter how civil he is spilling hot anything on a customer is eyebrow raising and a cause of concern. If the waitress had no problems beforehand yea it might be a warning but if she had other issues, yea that could easily be the final straw.
 

JABEE

Member
They probably should have done something for you, but such is life. Live well and move on. Life is too short to fret over a minor inconvenience and a little embarrassment.
 

maxiell

Member
Happened to me at the insanely popular Din Tai Fung in Bellevue - a fair amount of soup on my head and shirt. I was fine and not even remotely bothered but they offered to comp all six of us for dinner but my quick thinking lawyer sister in law negotiated for an instant seating jump the two hour line IOU.

Was this an option, OP? Do you know anyone with a law degree?
 
Also server likely didn't mention it to management because you said it was all good. If you would have asked to see the manager they would have likely comped your meal and given you a gc
 
That's actually not true. Doesn't matter how civil he is spilling hot anything on a customer is eyebrow raising and a cause of concern. If the waitress had no problems beforehand yea it might be a warning but if she had other issues, yea that could easily be the final straw.

I mean, that's situational as hell. Most places don't operate like that unless the employee was awful and the staff/management is awful. Hiring and firing people on a slight whim doesn't just happen.

That's why, if he explains that accidents happen, however he believes he deserves compensation, most rational places are going to amend the problem without going through the pains of firing and getting a replacement over a mistake.
 

JABEE

Member
How much soup are we talking though? Did the entire bowl's contents stain the front of your clothes or did the momentum of the waitress plop a little bit onto you as she was walking by?

Also, hot shower level tenderness of the skin doesn't seem like a big deal.

I think you maybe should have expected something, but it's not really a big thing if you are okay with it now.

How would you have approached it?

"I need to speak with your manager, young lady. I would like to file a complaint about your soup handling."

To the manager: "My dining experience has been ruined by this clumsy lass, I do say."
 
Not making a big deal out of it is just being polite in that situation, I feel. You don't want the waitress to feel bad and get scolded, you don't want to ruin other people's dinner by making a scene. OP did the right thing, and he should have beeen compensated for the inconvenience.

That's just not the way life works. Squeaky wheel gets the grease. If you sit there and act like it's fine, they'll assume it's fine and everyone will go about their day.

The scenario where OP complains is a Seinfeld episode, BTW. It's the one where George rats out a busboy for starting a small fire and accidentally gets him fired, then spends the rest of the episode dealing with guilt. Whenever you raise something with a manager you just have to assume the employee who screwed up will face consequences up to and including termination. So you'd have to do the mental calculus and think about whether a free meal is worth a black mark for the waitress, especially considering she apologized.
 

Tankard

Member
To each his own, if i clearly see the person spilled hot soup on me accidentaly i would probably feel worse for the person itself than me, it's a shitty situation that he/she clearly would never hope to happen.

But , yeah...to each his own.
 

Two Words

Member
How much soup are we talking though? Did the entire bowl's contents stain the front of your clothes or did the momentum of the waitress plop a little bit onto you as she was walking by?

Also, hot shower level tenderness of the skin doesn't seem like a big deal.

I think you maybe should have expected something, but it's not really a big thing if you are okay with it now.

How would you have approached it?

"I need to speak with your manager, young lady. I would like to file a complaint about your soup handling."

To the manager: "My dining experience has been ruined by this clumsy lass, I do say."
She dropped the bowl on my back.
 

Ponn

Banned
I mean, that's situational as hell. Most places don't operate like that unless the employee was awful and the staff/management is awful. Hiring and firing people on a slight whim doesn't just happen.

That's why, if he explains that accidents happen, however he believes he deserves compensation, most rational places are going to amend the problem without going through the pains of firing and getting a replacement over a mistake.

Something that could possibly turn into a lawsuit and has in the past for restaurants is not something I would label "a slight whim". I've had to fire employees for less.

I'm amazed by how many people in this thread feel having hot soup spilled onto them is an everyday event. And at the same time I somehow doubt their nonchalant reactions in this thread would equal their real life reaction.
 
Oh wow, thanks for telling me act like an adult. Never thought of that before!

Should I call GAF's manager? He may be able to help you better than our low-paid GAF posters.

LOL. At this point it's obvious you're agitated. Get off this thread and cool down.
 

JABEE

Member
She dropped the bowl on my back.

She didn't offer to bring something over for you to clean up. I would think the manager should have been over to your table without you having to say anything.

I'm surprised the waitress that was handling you didn't step in and say something to the manager.
 
About a year ago, some friends and I were eating lunch at a Denny's. There was a dude in a business suit sitting at a table typing away on his laptop. Like something out of a movie, his waitress dropped a pitcher of water right onto his laptop.

I hope they comped his meal.
 
Some of y'all coming on your high horse acting like the OP was too demanding; oddly enough the OP didn't make a scene as it would've been caught by the managers or other workers, at the very least the main entree should've been gratuitous. But it seems like it's too late OP, unless you're planning to go back and make a scene it's too late.
 

Two Words

Member
You don't get to move the goalposts this far into the topic. First you claimed the topic title of "poured" soup on you was a mistake and she only "spilled" some on you.

NOW it's she dropped a bowl on your back? shirt? Jeans?...

Liar

Liar

Liar

I never said she "spill some on me". It's pretty clear what your aim has been this whole time.
 
I had scalding hot coffee spilled on me once at a restaurant. They gave me a fucking gift card to their restaurant. I ripped it up in their face and paid my bill without tipping. I never went back to that shit place.
 
I say it's the way you were dressed. We know you were asking for it. You didn't make a big deal out of it so i assume you enjoyed it.

But honestly, i would have honestly expected they atleast remove the gratuity from your bill.

I'm really confused why people keep saying this. The waitress that served his party is not the one who spilled soup on him. Does she not deserve a tip for all her work because another waitress fucked up?

For those who've worked in restaurants, how would you comp op's meal without screwing over the waitress, who would now be getting less of a tip? I'm truly interested in how these things work.
 
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