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Pennello: "People just weren't ready for all digital Xbox One". Post #657 = ether.

xxracerxx

Don't worry, I'll vouch for them.
blockbuster is closing all their stores, Target has shrunk the size of their CD/Movie sections, the all DD future is happening. Do people even get discs through netflix anymore?

Good thing RedBox does not exist in your mind.
 

kinoki

Illness is the doctor to whom we pay most heed; to kindness, to knowledge, we make promise only; pain we obey.
I kind of wish that Microsoft had gone with their original vision. I really wanted to see the result. I don't think it would have been as bad as some (including myself) has predicted. But when it came to the punch they were too cowardly to follow through.
 

Woffls

Member
He's right; it is the future, but it wasn't that people weren't ready, it's that our internet wasn't ready.
 

Barakov

Member
The thing that still bothers me about the XBox One, more so than the price, is that MS seems intent on bringing back those policies. There are many pro and cons for a digital future but the biggest problem with Microsoft's vision of a digital future is how restrictive their policies are.

That's a hell of a dark cloud hanging over your system that's launching in a couple of weeks.
 

Mugatu

Member
The problem isn't the digital future. It's the BS DRM.

This is why I have lost faith in MS. They're either disingenuous or stupid.
 

rjinaz

Member
I have a proposal Albert (since I'm guessing you will read this thread). Why doesn't Microsoft inform us what exactly your vision was because you were never really clear, instead of telling us we weren't ready for it? I am genuinely curious to know. Maybe it really was as great as you make it sound.

It seems to me that this is the road Microsoft wants to take. I would recommend starting the sales pitch early. Tell people what you want to do with digital in the near future. Tell us about the benefits and convince us, and maybe even listen to the feedback that you might be able to use. Because even in five years or so, you're likely going to meet the same resistance if you try to do it without the discussion on your end.
 

Ding-Ding

Member
No we wasn't ready. Neither was our ISP's.

That's not even going down the road of giving up consumer choice. Until the console manufacturers open the platforms to allow 3rd party delivery systems to allow price competition, digital only can sod off
 

Caronte

Member
He's 100% right.

It's absolutely insane that i have to ship a piece of plastic from NJ (closest Amazon warehouse) to my house in order to play a game.

They should have not included a disk drive in that thing and moved forward dragging the rest of the world with them.

Because giving the option to buy digital if you can and physical for those who can't sucks, right?
 

KMS

Member
With steam I can always upgrade my hardware and never lose my purchases.

I will never be ready for digital only with consoles.
 

Tookay

Member
His framing is very disingenuous.

It wasn't JUST an all-digital future from Xbox that was the problem. It was a majority of their policies surrounding that decision, from check-ins to trade-ins.

And then there's his drive-by observation that a "rational" conversation did not occur; basically implying that consumers/gamers were the irrational ones in the debacle.

It's insulting on both counts.
 

Averon

Member
Also, doesn't Albert's comment mean that the original DRM scheme that the XBO had is still very much alive within MS, and that if they have half a chance they'd go back all in with the DRM?
 
I bet they had plenty of 'rational conversations' with their 'corporate partners'.

Regardless, you lost a launch sale here, even after the dust and 180s settled, you're still talking down to your consumers like we're children with mom's purse at our disposal.

My sentiments exactly. I won't forget what they tried to pull on us. They lost me as a customer.
 
He's 100% right.

It's absolutely insane that i have to ship a piece of plastic from NJ (closest Amazon warehouse) to my house in order to play a game.

They should have not included a disk drive in that thing and moved forward dragging the rest of the world with them.

Oh please, you don't have to do shit. You can easily download the game you want from the digital store on the console of your choosing. Options, how do they work?

And while I agree that if they felt that strongly about their vision they should have stuck with it, it's probably safe to assume that the system would have bombed. Hard.
 
Yes, but Microsoft shouldn't be starting at the ground floor, either.

Just like with Sony and the PSN, even if it was 5 years behind Microsoft's, didn't give them a free pass to spend 5 years catching up.

What Steam learned and currently does can easily be applied to the Xbox.

Yes, and I'm not really arguing against that. What I was suggesting was that -- even if I assume Microsoft was capable of getting this service just right on day one -- they still were going to have a fight on their hands in getting console consumers to embrace this type of DRM. As I said, I'm not convinced that Microsoft was committed to winning people over here and was instead expecting more complacency from the consumer-base.
 

Emitan

Member
It's kind of amazing that Microsoft made an anti consumer device that surprisingly wasn't wanted by consumers and they chose to blame consumers instead of the people who designed it.

"It's not fair! Why won't they just buy what we tell them to?"
 

softie

Member
MS didn't have the guts to go "all digital", they still tried to sell discs and told people to "use your phone tethering feature for mandatory 24h check-ins". Yeah MS, you wanted all that sweet monies from disk sales and fuck those customers over with stupid policies.

You want to go all digital? Then go all digital and cut loose those disk buying customers and bring in some good policies for your remaining all digital customers.
Oh you want those disk buying customers too? Yeah tough luck then....
 

entremet

Member
DD is the future. But discs won't go away soon.

Heck music is still available on CD and it went through the digital revolution first.
 

subrock

Member
I think they were maybe looking at the success of the App Store and thinking to themselves, let's copy that for our platform, not realizing that a phone in your pocket is a completely different paradigm.

If I trusted MS at all, I might agree that an all digital future would be great, but since I don't, having no rights to my purchases just seems like I'm getting screwed in every way possible. I'm not sure how they can't see this.
 
The patch you get on XBO at launch will slowly be unraveled as the system's life continues, until MS gets what they originally wanted.
 
"We may have been right. What we were wrong about was that it's just too soon."

No, you fucking idiot. What you were wrong about was trying to lock people into a system where publishers gave users "permission" to lend games they bought and own, while at the same time preventing people from playing any games at all if they didn't check in with Papa Microsoft once a day.

I don't know if this guy's being stupid on purpose or if he really is this out of touch.
 

LCfiner

Member
Blows my mind anyone from MS would be stupid enough to brig this up - suggesting they still want to move in this direction - so close to launch to remind the early adopters just how much MS wants to stomp on our basic consumer rights.

MS can’t exit the console space soon enough. Their future is exclusionary garbage
 
First we have that Elop guy (maybe the new CEO) saying things like i want to sell the Xbox division showing no faith in the product. And now Albert are blaming the consumers for thier lack of vision and understandning.
All this just a few weeks before the biggest launch in Xbox history. I thought the PR department would have these guys on a tight leash by now. Atleast they should have, anyway im sure this is going to be a fun thread. :)
 

AkuMifune

Banned
There is a big difference between going all digital and going all DRM.

Yeah, I don't agree with many of the drive by posts about the digital-only future, as I already live in one.

But it's one I'm in control of, without the same restrictions, caveats and hidden agendas.
 

DrM

Redmond's Baby
The thing that still bothers me about the XBox One, more so than the price, is that MS seems intent on bringing back those policies.
I think that this is just matter of time. Year or two and they will slowly reintroduce them in some extent.

This is just my opinion, before somebody hangs on this.
 

charsace

Member
*At current game prices.* And that was the problem. They were taking away features and keeping the prices the same. We don't bitch about not being able to share phone apps or Steam games because the prices are so much better in both cases.

That isn't why. You never had another choice on phones or an ipod. So when you buy that season of X show on iTunes or whatever service you use it doesn't matter. With games people have previous generations of hardware and things were done a certain way. So everyone expects that the options that were there in previous generations to always be there.

Good thing RedBox does not exist in your mind.
They are gonna kill RedBox like they are trying to kill Netflix don't worry. :(
 

xxracerxx

Don't worry, I'll vouch for them.
I have a proposal Albert (since I'm guessing you will read this thread). Why doesn't Microsoft inform us what exactly your vision was because you were never really clear, instead of telling us we weren't ready for it? I am genuinely curious to know. Maybe it really was as great as you make it sound.

It seems to me that this is the road Microsoft wants to take. I would recommend starting the sales pitch early. Tell people what you want to do with digital in the near future. Tell us about the benefits and convince us, and maybe even listen to the feedback that you might be able to use. Because even in five years or so, you're likely going to meet the same resistance if you try to do it without the discussion on your end.

No way will they ever explain what their true vision was, no way. I mean just after the 180 they were saying "sorry folks, because the majority don't want our DRM in place the super-duper-awesome Family Plan (which we never explained to actually be what the fans dreamed it was) will ever work now. So neener neener, you fucked up by making us change."
 
It's kind of amazing that Microsoft made an anti consumer device that surprisingly wasn't wanted by consumers and they chose to blame consumers instead of the people who designed it.

"It's not fair! Why won't they just buy what we tell them to?"

Blaming their potential customers will really get us all back.
 

Skilletor

Member
Yep.

This is why I'm not giving them any money. Even if I did buy the console, it seems as if they're just waiting to reintroduce their shit policies "when the consumer is ready."
 

Arulan

Member
Giving Microsoft even more control, on a completely closed platform, with one store for distribution, the ability to stop supporting titles/servers at their whim, and for them then to tell you our next console doesn't support anything you already purchased is why full-digital distribution on consoles is a great risk to the user.
 

I Wanna Be The Guy

U-S-A! U-S-A! U-S-A!
I miss the DRM. I wanted to be able to buy a physical disc and then automatically have access to the digital version. Not having to ever swap discs again but also not being forced to pay the fucking ridiculous prices digital games normally cost. All the positives of a digital version of a game but being able to buy it at retail for less terrible prices.

You all ruined everything. Now the only advantage Xbox One has over PS4 is kinect. I should probably consider myself lucky they didn't scrap that too.
 

LowerLevel

Member
That's why, unless it's a collectible I feel I must have, I will be digitally buying my games from Live this gen. I hate Game Stop and Best Buy SO much now it isn't funny. And if I can get a good deal, physical will be from Amazon... for now.
 

J-Rod

Member
Digital wasn't the problem. It was requiring an internet connection for things that don't require an internet connection that was the problem. They can pretend having it to phone home every 2 hours was necessary to add some sort of amazing functionality, but most people know that is complete bullshit.
 

Wille517

Neo Member
Outside the fact that it will never be an easy sell to get people to be accepting of not having any ownership of what they have bought, the only place an all digital gaming ecosystem would be viable is places with fiberoptic connections and unlimited bandwidth so basically parts of Japan, South Korea, and the what 3 US Cities with Google fiber-wire.
 
His framing is very disingenuous.

It wasn't JUST an all-digital future from Xbox that was the problem. It was a majority of their policies surrounding that decision, from check-ins to trade-ins.

And then there's his drive-by observation that a "rational" conversation did not occur; basically implying that consumers/gamers were the irrational ones in the debacle.

It's insulting on both counts.

This.
 
Penello left out half of the comment, there.

"I do feel like we never got a chance to have a rational conversation about what we were trying to do, which was fundamentally change how consumers' rights worked in the console software market," Penello told Engadget.

No, they wanted to change how game disc resale, rentals, and trade-ins work on the Xbox One. The console software market is more than just the Xbox One, after all.
 
If by, "People weren't ready to take the leap," Penello means, "People weren't ready to have someone force a business model on them that didn't allow them proper rights and controls over their digital content," then yes, I agree. But I doubt that's what you mean.

And as for that "rationale conversation," how about starting it by asking people what people really want instead of saying, "This is the inevitable future, so get used to it." Then again, I'd imagine what you really mean by "rationale conversation" is, "Listen to our PR team tell you why this is what you want."

The "all digital future" sounds great, and I look forward to it, but not without proper markets for competition, and not without rights to control my digital content as I see fit.
 

Tookay

Member
Wouldn't be surprised to see them slowly reintroduce these policies in an Xbone revision down the line.

The current leadership at MS seems to believe that control of content on their platform (under the guise of convenience) is the future.
 
Fuck your digital future. Fuck it to hell. Good riddance. Literally nothing of value was lost when you had to tuck your tails between your legs and go back on your bullshit.

I am impressed that the steady stream of PR bullshit backed up by the enthusiast media failed to sway the public view on what was blatantly anti-consumer garbage, so I'm happy to see that the general consumer isn't quite ready to just swallow down whatever shit is being forced down their throats.
 
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