Dragonslayer_023
Banned
When I have to change delivery options I contact customer services and have them do it for me because I'm paranoid about this happening. Sucks OP.
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Don't change your Amazon UK Switch pre-order delivery option
- Thread starter kitsuneyo
- Start date
I posted about this in more than a few Switch threads recently and a few people told me I was wrong.
To my understanding, If you make a change, the system will cancel the existing order and create a new one for the same product with the updated payment/delivery options. It will then apply this to the existing order ID.
It's disappointing, I lost mine too.
I think my post was lost in a sea of people saying they changed payment/address ect on a preorder before and still got it, not taking into account that the preorder in question was still in stock, when the Switch is sold out and on a first-come-first-serve basis.
I have since pre-ordered at Argos, but they take the money upfront so I think I'm going to cancel that.
To my understanding, If you make a change, the system will cancel the existing order and create a new one for the same product with the updated payment/delivery options. It will then apply this to the existing order ID.
It's disappointing, I lost mine too.
I think my post was lost in a sea of people saying they changed payment/address ect on a preorder before and still got it, not taking into account that the preorder in question was still in stock, when the Switch is sold out and on a first-come-first-serve basis.
I have since pre-ordered at Argos, but they take the money upfront so I think I'm going to cancel that.
CouchMaster
Member
Happened to me with PS4 preorder. Fortunately they restocked new PS4s on launch day so I didn't miss out.
sir_bumble_bee
Member
I changed the payment option on my Amazon Switch pre-order just a few days ago and nothing changed, and IIRC they were not taking anymore pre-orders at the time. *shrug* I guess I got lucky?
Edut: This is Amazon US btw, not sure if they handle things differently in other areas.
superNESjoe
Member
I'm Amazon US and I'm moving 3 weeks before the Switch comes out. I wasn't sure at the time of pre order if my move would be before or after.
If I contact customer service and have them update it, what are the odds my preorder is OK?
If I contact customer service and have them update it, what are the odds my preorder is OK?
You got lucky. Thats about it.
papercan55
Member
I'm fairly certain that unless you choose expedited delivery when you pre order the chances of getting it on release day are very limited.
Knowing amazon they will send out orders to people that chose fast shipping the day before, and those that chose basic delivery they tend to send out on release day.
problem is that the 4th is a Saturday and depending on where you live a lot of people that chose basic delivery will have to wait until Monday the 6th, happens all the time with amazon.
Yeah I was afraid of that. Oh well, it's only one day. :/
This happened to me and I got a v.similar response on live chat. First time I've ever been really unimpressed with an Amazon UK support experience. They're usually incredibly good with these kinda things, but in this case they could potentially have screwed over a lot of people.
Yep and confirmed with them that it's still release day delivery
That's who I've switched to.
Yep and confirmed with them that it's still release day delivery
That's who I've switched to.papercan55
Member
They even say on the final page if you pick basic shipping that you'll get it on the 4th.
I'd rather pay an extra £5, get it on release day and not run the risk of it missing staurdays delivery and having to wait until monday the 6th .
I would normally say that this is the best option but given that they use yodel for delivery there is no way in hell i'd risk it.
RichiRamjag
Member
Heard about this before. Why I never adjust anything on a preorder.
boneyjangles
Member
I haven't pre-ordered yet, anywhere fairly mainstream still have 'em? I was thinking of trying Smyths sometime this week.
superNESjoe
Member
So I was forced to change mine. I am moving to a new house but at the time of order this wasn't finalized and I didn't know when.
I didn't change mine myself, I contacted Customer Service, informed them of my concern of it essentially reordering and cancelling, and they "assured" me that they could change it themselves and that wouldn't happen.
Both my Zelda and Switch pre-orders are exactly as they were, arriving March 3, with the updated address. However my Joycon Set pre-order has changed to "Delivery estimate: We need a little more time to provide you with a good estimate", which gives me some concerns.
I didn't change mine myself, I contacted Customer Service, informed them of my concern of it essentially reordering and cancelling, and they "assured" me that they could change it themselves and that wouldn't happen.
Both my Zelda and Switch pre-orders are exactly as they were, arriving March 3, with the updated address. However my Joycon Set pre-order has changed to "Delivery estimate: We need a little more time to provide you with a good estimate", which gives me some concerns.
That's exactly what my Switch order said. Surely joycon sets can't be sold out though?
NeOak
Member
They are OOS at Gamestop at least. Grey set id still available at Amazon. Neon is OOS
That's a generically generated date based on your shipping method. You will get it on release if you did two day with prime.