ScientificNinja
Member
I can't believe I'm actually making one of these threads, but it's a situation that is out of my control and I could really use some help.
Basically, my wife is having a dispute with a seller on eBay. The $60 stamping tool she bought was sent by surface instead of airmail (as was promised on the listing), so instead of getting from Brampton Ontario to Sydney Australia in a couple of days, it got here in 4 months. By the time she realised the mistake was made, it was too late to file any kind of complaint with eBay and PayPal (we have two very young kids under 2 years of age, so we tend not to keep track of things that normally look after themselves).
Now, the guy initially said 'don't worry about paying, you can just keep it' (he even issued a PayPal refund) and changed his mind to say 'no, you need to pay for it or send it back at your expense'. Now, I'm cool with sending it back because, being 4 months late, the stamp is of no use to us anymore (and I'd like to think we're not assholes). But we did insist that it should be at his expense because we've done nothing wrong here and it was him who screwed up the order.
Now he's saying he's sending one of his "buddies" to my house because he doesn't like how we're "playing games".
Now, that could mean any number of things... and considering I have two small children in the house, I am not keen on this happening. Reading between the lines, he's essentially threatening my wife by sending someone to my house.
We've called PayPal and eBay and they've all said that it's out of their control since the complaints deadline is past. I'm now in the process of calling the police. We've also sent him a message saying he can pick up the product from me personally from a downtown location near my office.
Short of conscripting my friends to stay with my wife until this blows over, is there anything else I can do?
tl;dr dicey eBay seller is threatening my wife and family over a transaction gone bad.
Basically, my wife is having a dispute with a seller on eBay. The $60 stamping tool she bought was sent by surface instead of airmail (as was promised on the listing), so instead of getting from Brampton Ontario to Sydney Australia in a couple of days, it got here in 4 months. By the time she realised the mistake was made, it was too late to file any kind of complaint with eBay and PayPal (we have two very young kids under 2 years of age, so we tend not to keep track of things that normally look after themselves).
Now, the guy initially said 'don't worry about paying, you can just keep it' (he even issued a PayPal refund) and changed his mind to say 'no, you need to pay for it or send it back at your expense'. Now, I'm cool with sending it back because, being 4 months late, the stamp is of no use to us anymore (and I'd like to think we're not assholes). But we did insist that it should be at his expense because we've done nothing wrong here and it was him who screwed up the order.
Now he's saying he's sending one of his "buddies" to my house because he doesn't like how we're "playing games".
Now, that could mean any number of things... and considering I have two small children in the house, I am not keen on this happening. Reading between the lines, he's essentially threatening my wife by sending someone to my house.
We've called PayPal and eBay and they've all said that it's out of their control since the complaints deadline is past. I'm now in the process of calling the police. We've also sent him a message saying he can pick up the product from me personally from a downtown location near my office.
Short of conscripting my friends to stay with my wife until this blows over, is there anything else I can do?
tl;dr dicey eBay seller is threatening my wife and family over a transaction gone bad.