DOT DASH DOT
Member
Hopefully that's the case then.
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HTC Vive shipment delays/issues
- Thread starter viveks86
- Start date
Hopefully that's the case then.
Either way - it doesn't matter. If your bank didn't flag it the first time, unless they change details about the transaction, then it should go through just as it did before. But I have also heard from banks and credit card companies that the authorisation can last up to 6 months, but after the initial period it'll release the hold on the money.
Avaris
Neo Member
To those worried about their CC charge no longer being visible/pending, the same happened to me.
29th February - Ordered at :04, Credit Card
1st April - They held the funds.
6th April - Received shipping notifications from DHL Express that my Vive would arrive on the 11th ('Express' option, but never mind, HTC say they'll refund)
7th April - Received confirmation from HTC with tracking details
9th April - Pending charge had dropped off my account. Had a pizza.
10th April - Full charge taken from CC balance, as people are saying above, will have been authorised so was taken instantly.
Hope that information helps somebody, was very frustrating being left in the dark, and it was DHL who contacted me first to let me know what was going on. If I wasn't active on the Reddit thread I'd have had no idea.
29th February - Ordered at :04, Credit Card
1st April - They held the funds.
6th April - Received shipping notifications from DHL Express that my Vive would arrive on the 11th ('Express' option, but never mind, HTC say they'll refund)
7th April - Received confirmation from HTC with tracking details
9th April - Pending charge had dropped off my account. Had a pizza.
10th April - Full charge taken from CC balance, as people are saying above, will have been authorised so was taken instantly.
Hope that information helps somebody, was very frustrating being left in the dark, and it was DHL who contacted me first to let me know what was going on. If I wasn't active on the Reddit thread I'd have had no idea.
DOT DASH DOT
Member
That's interesting, well good news anyway!
DOT DASH DOT
Member
A new week of fresh hope! Good luck to us all.....
A new week of fresh hope! Good luck to us all.....
Yup, good luck everyone
so seems like still nothing 0-4? Fucking hell. Just stop shipping until you've sorted that out HTC..
Nope, not a single 01-04 from Reddit (at least EU)
libertytoast
Neo Member
But there are already ~7,000 Vive Pre's out there, so that number doesn't really prove anything.
10AM EST, 2PM GMT.
Pre owners didn't get Job Simulator
libertytoast
Neo Member
They can still buy it and play it. If I had a Pre and a large number of games for the headset release on the same day, I'd imagine most would buy the flagship games.
piratepwnsninja
Member
Alright, Illinois Vive GAF, time to see what this week holds!
libertytoast
Neo Member
LA checking in. Time to see if HTC can skip over our states for a straight week or more.
Specialmias
Member
Lol@ reports today that once again they're shipping out of order. This is amazing.
piratepwnsninja
Member
Specialmias
Member
Maybe they'll jumpahead a few weeks/months worth of orders and send mine early. *crosses fingers*
Astral/H3X
Member
So glad I made sure to place my order in 2 minutes of it going live.
GuitarAtomik
Member
That moment when you get an HTC email and it's about a customer service survey :[
| Praxis |
Banned
good point, I hadn't thought of that"
Specialmias
Member
They also have promised 1) They would make 100% sure they sent them out in order now and 2)They were checking each order batch as it went out at corporate to make sure it was in order.
They also seemed to be halting shipping last Thursday to get shit sorted out.
Which of course is obviously now bullshit.
Astral/H3X
Member
Maybe they are shipping in order and just said fuck it and skipped the first few thousand orders.
Someone on reddit posted that Digital River fucked up some order before (think it was a capcom special edition of something). I wonder what made them choose them? Well, probably just the lowest bidder. They should've realized when people spend close to 900 dollars on a product, they want their shit.
GuitarAtomik
Member
They said that, but in the same messaging said they are processed in the order they received them. But I ordered my Vive on April 1st and got an April month after people were getting May as a shipping month.
Specialmias
Member
I'm fairly certain they severely underestimated the demand. They probably WERE thinking this would be at the level of some minor collectors edition release for a video game. Instead they got a real solid number of orders.
Read some great digital river carnage here:
http://www.neogaf.com/forum/showthread.php?t=480546
libertytoast
Neo Member
Any idea around what page the carnage starts? 149 pages total and most of the early ones seem optimistic.
Specialmias
Member
You can just got to the last page and read backwards. It's in essence the same kind of order shenanigans they're pulling now.
Sold more than they had, then a slew of shipping issues later.
Summary:
http://www.aristogamer.net/2013/02/ni-no-kuni-wizards-edition-how-digital.html
http://www.slashgear.com/ni-no-kuni...ys-explained-as-orders-are-canceled-24266688/
Oh and the credit card issues with surface book pre-orders:
http://www.winbeta.org/news/credit-card-problems-plague-surface-book-orders-microsoft-store-blamed
Actually the reviews from people who purchased digital river as an ecommerce vendor are more telling than anything....
Sounds like even HTC may have a hard time getting them on the line.
https://www.g2crowd.com/products/digital-river-global-commerce/reviews
Sold more than they had, then a slew of shipping issues later.
Summary:
http://www.aristogamer.net/2013/02/ni-no-kuni-wizards-edition-how-digital.html
http://www.slashgear.com/ni-no-kuni...ys-explained-as-orders-are-canceled-24266688/
Oh and the credit card issues with surface book pre-orders:
http://www.winbeta.org/news/credit-card-problems-plague-surface-book-orders-microsoft-store-blamed
Actually the reviews from people who purchased digital river as an ecommerce vendor are more telling than anything....
Sounds like even HTC may have a hard time getting them on the line.
https://www.g2crowd.com/products/digital-river-global-commerce/reviews
Astral/H3X
Member
So any word on any orders going out?
tearsintherain
Member
If you add a Vive to your cart now it shows June 2016 as a ship date
A Grizzly Bear
Member
From your G2Crowd link, I wonder if this is why HTC is having such a huge issue getting the :01 - :04 people figured out:
3 working days without any real UK shipment, leaving all of us early UK orders that got skipped over still no better off. They say they've fixed the issues, but the problem is, it seems likely at the moment that they're simply out of UK stock (for the time being).
They can't admit that, because that means they gave a load of stock to the wrong people, fucking over those people who put in the effort to order ASAP.
They can't admit that, because that means they gave a load of stock to the wrong people, fucking over those people who put in the effort to order ASAP.
Oh that's nice. Does that mean Europe is getting their Vives?
No -- only one small country of indomitable people still stubbornly holds out against the Vive preorder shipments.
Or contact details change
Yep. Had six of those so far. Can't figure out for the life of me what triggers them.
bigwinnerx
Member
I canceled. Enjoy the bump from an April.
alexbull_uk
Member
Another day of no UK shipments.
It's the lack of communication that's killing me now.
It's the lack of communication that's killing me now.
That just means some :11 pleb is going to get two units.
Vegetable Lasagna
Member
One of my friends has had his Vive since early last week. Everyone else I know is still waiting. shrug.
DOT DASH DOT
Member
It's very frustrating, it's not hard to figure why HTC have been struggling financially, awful company.
lol