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HTC Vive shipment delays/issues
- Thread starter viveks86
- Start date
I should really play the lottery. I got my Rift on the 28th, and the Vive on Wednesday. It's incredibly shitty that both of these have had such launch issues, because in the end, I think they're both good pieces of hardware, but when you've got something totally new like this, launch issues can cast a shadow over the whole thing. Sorry for anyone caught up in this.
Oh hey May buddy. I suppose we live here now.
GuitarAtomik
Member
I preordered last week but have an April date. So I'm in this limbo where I shouldn't expect anything until May, but due to unclear messaging from HTC there's this chance I could get it sometime in April. It is excruciating.
DOT DASH DOT
Member
Jules and O'Brien are bloody useless, I feel like thrashing them with the Vive headset cable I don't have!
Waves? We dont know no stinking waves!
Hah, hopefully not too long.
DOT DASH DOT
Member
I'm guessing you can wave goodbye to that for a very long time!
Thanks for the chuckle.
I don't think we actually know what the waves mean at this point or why they're on the order. Maybe they are charging in batches using that tag?
HTC just said they would have retail units in June. May seems likely for current orders.
Would it be possible to glean some kind of total shipped figure from the packed in games on SteamSpy? By no means completely accurate and there's a few variables, but might give us a good idea how many units/codes have gone out.
Tilt Brush
Job Simulator
Fantastic Contraption
Tilt Brush
Job Simulator
Fantastic Contraption
libertytoast
Neo Member
Hard to tell. The amount of owners of Tilt Brush and Fantastic Contraption are identical (16,066 ± 3,238), but Job Simulator's numbers are much lower (2,526 ± 1,489). Given how high the owner count for those first two games is, it's not unreasonable to assume there are at least 12,000 Vive CV1's shipped.
people got Tilt Brush and Fantastic Contraption for having Pre units, but not Job Simulator so that explains the difference
libertytoast
Neo Member
If that's correct, those numbers indicate that at most there are around 4,000 consumer units that have shipped.
Can't be worse than Oculus right? At least you guys had an extra week before the pain came, and didn't have a March estimate like with Oculus
Oh don't worry I'm still waiting for my "March" Oculus pre-order too lol.
At least I got the 1-3 week processing e-mail 2 weeks ago for that, I'm at relatively confident in that shipping by end of next week.
I have no F'ing clue what's going on with my Vive order at this point.
Well, there's some that have shipped, but no email yet (like mine), or people that haven't redeemed yet.
libertytoast
Neo Member
So a conservative estimate is what, 5,000 shipped? 7,000?
Vyse The Legend
Member
So, uh, has anyone been charged this week? Or, are the only charges so far for Wave 1 people last week?
And there were 15,000 orders in the first 10 minutes .. Gonna be quite a wait.
I ordered at :02 and still haven't got mine.
some people on Reddit ordered on day 2 and have already got theirs.
After all the fuckups, I'm not sure it really matters what time you ordered up to this point, but hopefully it'll start mattering from here on out.
IMACOMPUTA
Member
Yeah I really don't understand how practically nobody got a Vive in IL.
What the fuck?
What the fuck?
Astral/H3X
Member
I just want an estimate on when I get mine.
mrchampipi
Member
You've been answered quite extensively allready, but I4d like to add my own bit.
Official global launch day was set to the 5th of april. Do you really think having (at most) a couple thousands vives out worldwide by that time was HTC's schedule?
So yea, april....just like next time you book a restaurant for 8 o'clock, you'll be ok waiting for your table till 8:59 (all while late bookers passing in front of you): still on schedule!
The HTC blog post seems to have updated with this nugget
I guess HTC got themselves a time machine?
http://blog.htcvive.com/us/2016/04/vive-shipment-updates/
I guess HTC got themselves a time machine?
http://blog.htcvive.com/us/2016/04/vive-shipment-updates/
Specialmias
Member
My friend got his delivered to Annapolis Maryland a day now. Zero charges on his card so far.... even the hold is gone. He was a :49 order and has not gotten an email confirmation of either tracking or shipping soooo.
Vyse The Legend
Member
:49? How's the possible?
Nesmaster75
Member
I pre-ordered within the hour Vive went live and have since been waiting patiently for some sort of shipping/tracking/CC charge. Then I check my email last night and HTC cancelled my order for no reason. Contacted support today and they set up a new order stating that it won't effect my spot in line (which I think is total BS btw). Just nothing but bad luck so far. I almost wanna just say fuck it and pick it up when it hits retail...
Because everything is against us.
eternalthree
Member
Everyone needs to keep calm, and cancel their Vive orders so that i can move up the queue.
piratepwnsninja
Member
We should drive to the shipping warehouse near Indy and demand they let us pick ours up! There are dozens of us! Plus we could hit up Zaxby's...
Also odd that they ship out of Indy and on that map nobody in even that area has received one.
j_k_redtail
Member
*fistbump*
tearsintherain
Member
Do you vive pre orders get an estimate of when your delivery is, or do you have to hack your chrome javascript developer windows to figure out a timestamp that really tells you nothing?
Nah, not even that. The only estimates they gave were 'April - Wave 1/2' and 'May', but those were only exposed by an automated response they give when you enquired about your order via a particular support form.
| Praxis |
Banned
Made me want to watch Blazing Saddles again.
And it's why Sony won't have these issues. They may very well be supply constrained, but they won't have issues with people's orders getting erronously cancelled, not shipping out in order, getting sent by the wrong service (one batch in the UK got sent out by DHL economy when they paid £60(!) for Express, which is the difference between 1 day shipping and 5 day shipping), stores suffering under load, not being able to track your order properly, etc.
Sony is a console manufacturer so its relationship with retailers is understandably very close, but I so wish Oculus and HTC had just swallowed whatever benefits they think they gained by selling directly and just sent a load to big retailers like Amazon.
To be fair, I think both companies significantly underestimated the demand for these headsets but considering they are $600 and $800 respectively, and they both require a pretty solid rig to power them, it makes sense that botching these launches could be a thing.
On the side of Oculus, hopefully their update on Tuesday explains what the fuck is actually happening. HTC and Digital River just seem to be saying fuck it and are just sorta sending things out as they go.
iceatcs
Junior Member
Same but I ordered about a week ago, £57 shipping is way too high for this stake. I will hold till the retailers launch. it will be cheaper.
Do you have a Microsoft Store nearby? They are taking reservations for Vives.
iceatcs
Junior Member
In UK? I don't remember I have saw a MS store.
But Game UK have some Vive advert banners for Steam's shelf, but still in the back office for while.
DOT DASH DOT
Member
So now HTC are saying that people's orders are being processed if they've seen the pending transaction removed? Hmmmm, don't they mean they'll have another go at getting it?
IMACOMPUTA
Member
Also seems kind of ridiculous spending $30 on shipping for a 4~ hour drive.
I'll send you a PM when I get a shipping notice. If you could do the same I'd really appreciate it!
piratepwnsninja
Member
For sure!