So with the updated situation I was able to pre-order a PS4 Pro today and am guaranteed I get mine sometime before June. That's perfectly fine and okay with me and it's funny that GameStop did what I proposed a few posts ago.
Seriously the way it is now should have been how the whole promotion should have been handled in the first place, but better late than never. This way everybody has a chance and there's no fighting over stock. Even if you have to wait for a month, this deal is still great.
The only sad thing is that I likely will have to part with my pristine white DS4 as I doubt GameStop will take my black launch DS4 with the rubber issue but oh well beggars can't be choosers
So, if anyone is planning to trade in his PS4 for the Pro, be quick, as GameStop Germany
now shortened the time of the deal by two weeks to April 30th due to too much demand. So you only have tomorrow and the 29th to order a Pro, after that it's done.
This is such a collossal failure. I cannot even comprehend how much of a debacle this has been. And I'm extra angry now, because I planned to upgrade to the Pro in mid-May shortly before the deal ends, BECAUSE I GET MY FUCKING MONEY AROUND THAT TIME.
FUCK
Just pre-order one today or tomorrow for 30, with the way stock is going around you will get it by the end of May anyway and only then have to pay the additional 69.
Screw that, me and my buddies paid the employee 10 bucks to put us on a first-to-be-called list when reservations are open again.
Better get that call before 30th April.
Reservations are open today and tomorrow!
Can see why Gamestop wouldn't be able to help, but the OP's request wasn't unreasonable either. OP, are you in a country with a CEX? You could trade in your PS4 and a couple of games there for a PS4 Pro, it would cost more than 99 euro but should still be reasonable.
Spot on.
Thanks for the kind words and trying to help
Sadly Germany has no CEX I believe but either way it's all been resolved in the end.
I honestly don't care if you believe me or not. I worked there for 7 years of hell. I was a training manager so I trained all of the new managers in our district.
Not every customer is trying to rip you off. That is a lesson you have to learn if you want to be a manager in retail. The ultimate goal is to build a client base so people want to continue to shop at your store.
If the person doesn't show up the next day, you call them since you have their information from the trade. You inform them that you can't hold the system forever and that you need to know when they are coming in and if they don't come in on that day then you can't guarantee the system for them. All they have is store credit. You already have their original PS4 so it's not really a big deal. They will have to use that credit at one of your stores anyways.
To be honest, GameStop would probably rather have them spend it on something other than a system since there is hardly any margin in system sales.
GameStop doesn't discount the cost of the system when you do these special trade in promos, they bump up the trade values. The employee can override these values if necessary. So when you bring your PS4 in, they would just override the trade value to the higher value for the promo.
Ah I get it now, very interesting to know. Honestly from what you write I understand the system way better now. Though I also get that GameStop can't make too much money off this promotion unless they can sell all the used PS4's easily.
I have my PS4 pro now and it feels like a really good deal to me, but to be honest it was sort of exhausting to get one. Lots of incorrect information and uncertainty, which was driving me crazy.
Congratz!
Yeah it was a mess, hopefully GameStop and Sony learned from this.