They transferred my settings and data to the new unit. Even the wifi password was already saved there.
Had to re download the eShop games though
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Joycon connection issue may be hardware related
- Thread starter Its Quite Toasty
- Start date
They transferred my settings and data to the new unit. Even the wifi password was already saved there.
Had to re download the eShop games though
Good to know, thanks!
NOLA_Gaffer
Banned
That's cool. I guess I'll wait it out then.
Kabuki Quantum Lover
Member
Wait. They want the whole system to swap the joycon? But my MK8 progress...
Not always. They asked for mine because they couldn't find an issue with the controller, but all saves and settings were transferred to the new unit
Crimsonclaw111
Member
I need to send mine in, my analog stick is also squeaky when rotated.
Do I just chat with them online or over the phone, and then they get me a prepaid label to ship out? I guess I should find a small box to send the joycon in.
Do I just chat with them online or over the phone, and then they get me a prepaid label to ship out? I guess I should find a small box to send the joycon in.
Bananajama
Banned
Got the same problem with my console received this week.
Need to put up with it for a week for pre planned events then going to have to send in for repair
Definitely the joy con. 3 others function perfectly
Need to put up with it for a week for pre planned events then going to have to send in for repair
Definitely the joy con. 3 others function perfectly
Chibbi Brady
Member
Bloody right joycon getting worse.... sigh.
Already sent my left one to the UK and it was over 2 weeks coming back. Finishing up Zelda soon and then onto Mariokart, going to be very annoying I'd imagine for whoever is playing with the right joycon. Very annoying
Already sent my left one to the UK and it was over 2 weeks coming back. Finishing up Zelda soon and then onto Mariokart, going to be very annoying I'd imagine for whoever is playing with the right joycon. Very annoying
beelulzebub
Banned
Thanks for sharing. Just dropped a box off to UPS today, sent my Switch and both Joycons in. Started getting desyncs with both even when connected, and I suspect as Nintendo does that the Switch unit itself is faulty. I hope my experience ends up like yours.
My right joycon desynced wirelessly more often than my left.
Necro900
Member
Just got my switch and I decided to try the calibration.. well, Joycons both work behind my back at normal play distance. Left joycon starts losing signal when behind my back and with no direct line of sight (I mean with something in front of me + being behind my back) from twice the aforementioned playing distance. Right one is fine even in the latter case.
Honestly not sure I should send the left one in, since it looks like it should handle with no issue normal playing distance (even with hands behind back, lol).. unless it somehow gets worse? Should I have it replaced anyway?
Honestly not sure I should send the left one in, since it looks like it should handle with no issue normal playing distance (even with hands behind back, lol).. unless it somehow gets worse? Should I have it replaced anyway?
I suspect many people either didn't realize their left joycon had an issue, or weren't bothered by it playing Zelda.
But when Arms launches, the flaw could be far more exposed (or will people believe the game is flawed?).
I repaired 2 joycons that had the issue among my friends, it's likely a big number of joy-cons from first Switch batches have an issue, most propably haven't been fixed.
But when Arms launches, the flaw could be far more exposed (or will people believe the game is flawed?).
I repaired 2 joycons that had the issue among my friends, it's likely a big number of joy-cons from first Switch batches have an issue, most propably haven't been fixed.
I'm about the bite the bullet and finally send my left one in in the UK, how's the process?
I'm in Ireland but share service centre with the UK.
Repair request via https://nintendoservicecentre.co.uk/
I'd recommend doing the initial request via phone as email can take over a week to be responded to.
They sent me the shipping labels in 2 days after my request was created. You need to source packaging yourself though. Repair was returned within a working week.
Blackthorn
"hello?" "this is vagina"
Very slow. The actual repair process takes the 2-3 days as promised, but DPD has a very loose definition of "48 hours" because it was around two weeks from collection to getting it back.
Same here, I thought my JoyCons were fine until I began using hem in Mario Kart.
Guess I'll be returning them to get fixed.
I should have both new Joy-Con by the end of the week. So long as I manage to get them shipped out today.
Got mine back from Ninty last week. Repair was labelled as "Software OS" related which was rectified on the joycon itself (haha!)
Either way it works flawlessly now. Took around a week. Parcelforce took 3-4 days and the repair was done in less than 24 hours with Nintendo themselves.
I sent the left joycon in on my spare pair last week as they are also suffering the same issue. Hopefully it gets repaired in the same way as it works flawlessly now.
Cool, thanks.
I basically left it as long as I could till they'd acknowledged it and got on top of it and then a bit more for luck.
I've been building a stockpile of dvd's for it haha
I didn't realise Mr. Robot got a dvd release.
fabricated backlash
Member
2 weeks? That's crazy long. My left Joycon came back about 7 days after sending it off with the Austrian Postal Service. Sent it on a Friday and came back from Germany next Friday.
Even got a Mario fridge magnet along with it.
Even got a Mario fridge magnet along with it.
