YuriLowell
Member
Didn't work with Alamo Drafthouse. I am disappointed and put in a support ticket.
Well there it is. Those fuckers. Unfortunately AMC is the only real option in my area, but I won't be renewing my Stubs Premiere card if this continues. No point in paying $15 if I can't earn any points going forward.
Whatever methods they're using to determine MoviePass purchases can also be used to block the CS reps from crediting your account for those tickets. Or they can just be removed from your account afterwards. Even if this method works right now, I don't expect that workaround to last long.
Have anyone use the Eticket without the card? How does it work?
Most theaters don't use it. I live in central Jersey and have to drive to Philly to find the nearest theater that works with just the app.
I used it at studio movie grill -- buy ticket through app, use code to get ticket at theater.Have anyone use the Eticket without the card? How does it work?
Didn't work with Alamo Drafthouse. I am disappointed and put in a support ticket.
The only problem with that process, that I found, was that I had to swipe the card more than once for some reason. The first time I went, it took four swipes before it worked. Second time I went, it was two swipes.
some Alamos just aren't supported / don't show up on the appWhat happened exactly? I've had it work at the Drafthouse twice now, including yesterday.
What I do:
- Check in on MP app
- Go to Drafthouse kiosk
- Log into Victory account (optional)
- Find Movie & showtime
- Select one ticket only
- Swipe MoviePass card
The only problem with that process, that I found, was that I had to swipe the card more than once for some reason. The first time I went, it took four swipes before it worked. Second time I went, it was two swipes.
And how are they going to determine that? The movie ticket does not say how it was paid and the receipt cannot show the entire CC number.
Also what if I just block the movie pass logo on the card or something?
People will find a way around
What happened exactly? I've had it work at the Drafthouse twice now, including yesterday.
What I do:
- Check in on MP app
- Go to Drafthouse kiosk
- Log into Victory account (optional)
- Find Movie & showtime
- Select one ticket only
- Swipe MoviePass card
The only problem with that process, that I found, was that I had to swipe the card more than once for some reason. The first time I went, it took four swipes before it worked. Second time I went, it was two swipes.
If it's not in the app, the theater isn't supported.It literally didn't show the movie theater in the app. I was standing right in front of it.
If it's not in the app, the theater isn't supported.
Why would some theaters in a chain be supported but not others?
It literally didn't show the movie theater in the app. I was standing right in front of it.
I think they can opt out on an individual basis.Why would some theaters in a chain be supported but not others?
Yeah, fuck AMC. It's an easy decision for me because there are 3 theaters within 12 miles of me, but my Edwards shits all over the local AMC in every conceivable fashion.From AMC Stubs Terms and Conditions:
Glad I don't bother with AMC at all with how garbage their response has been to MoviePass.
Hoping today is the day after one month and two days of waiting for my card.
MoviePass is completely destroying my local Cinepolis, which is a luxury theater with $20.25 base level tickets. Of course, they're not supported by MoviePass, because Cinepolis has priced themselves out of it. They were dying before MoviePass, and they're beyond dead now.
They can't lower their prices, because there aren't enough seats in their theaters to make it back, and the rent's so unbelievably high there, that their only choice is basically to die now.
Did it show other theaters? Sometimes the app bugs out really bad at the worst possible times.
Sorry if this has been covered before, but is there anyway to redeem tickets purchased through MP for AMC Stubs points?
MoviePass is completely destroying my local Cinepolis, which is a luxury theater with $20.25 base level tickets. Of course, they're not supported by MoviePass, because Cinepolis has priced themselves out of it. They were dying before MoviePass, and they're beyond dead now.
They can't lower their prices, because there aren't enough seats in their theaters to make it back, and the rent's so unbelievably high there, that their only choice is basically to die now.
Anyway, I think the real winners here are going to be the theaters that embrace MoviePass members. AMC is foolish for driving MoviePass members elsewhere. I understand that they don't want their customers getting used to what seems like an unsustainable membership, but in the time it would take for MoviePass to fail as they fear it will, they'll have driven away many of their customers, who will likely become attached to competing theaters that embraced their business.
Eh there's no such thing as theater loyalty. If and when MoviePass dies, people will go to the theater with the best deals, even if that is AMC
Can't say that, a local theater is cheaper than AMC and closer but my brother always went to AMC until they started charging money for popcorn flavoring. He switched to the local one and hasn't gone back to AMC since. That was about 3 years ago. People will go wherever the movie going experience matches what they want. Some will go for deals, some will go for comfort, others a greater menu/drinks selection, so on.
they should lower the prices. they gotta get asses in the seats. even with the premium price on ticket prices at these premium theaters, they're still making all their money on food and drinks. you can't get a cocktail at an AMC or whatever; that's a huge draw by itself.
Still waiting for my card.
How did they do this, obviously not in the order they received them. Over a month now.
I think they said in a statement that the queue got shuffled mistakenly and some later orders actually shipped first.
they sent out an email:What statement? Where can I see this?
"Where's My Card?" - An Update
MoviePass support@moviepass.com
Sep 13 (5 days ago)
Dear MoviePass Member,
In recent weeks, weve received hundreds of thousands of emails and tens of thousands of chats through our customer service channels. Though we increased our staff in anticipation of the new plan, the response has been overwhelming. In an effort to address all of your questions, weve tripled the size of our team, which is working to respond to everyone as quickly as possible.
Due to heavy traffic, our card processing facility has increased manpower to accommodate the high demand. After hiring more employees and lengthening their service hours, they have drastically increased the number of cards shipped on a weekly basis.
In the hopes of delivering your card as close to your sign-up date as possible, cards are created in batches on a first-come, first-served basis. Recently, the manufacturing queue was shuffled, so some of the cards have been delivered out of order. While we work to ensure that processing is fulfilled according to your registration date, some of our more recent sign-ups may receive their cards before some of our earlier sign-ups. There is currently a 2-3 week delay in card delivery. As an added measure, weve opened another fulfillment center that will double our weekly output.
Although you were billed for your first month of service upon registration, your membership does not begin until you receive your card and activate it in the app, and you will not be billed the second installment until a month after activation.
E-Ticketing
If you would like to use the service immediately, feel free to check our app for e-ticketing theaters, which allow you to retrieve your same day ticket, without the MoviePass card. These locations are identified by a red ticket icon next to each theaters name. Participating theaters are Goodrich Quality Theaters, Studio Movie Grill, and MJR Theatres. Once you reserve your e-ticket at one of these locations, your first month of service will begin regardless of whether youve received your card.
For your convenience, weve included a few resources that can help you find additional information you may need. The FAQs should provide answers to all of your questions and the theater map allows you to search for supported locations in your area. Though several unauthorized sites were created to provide a list of supported theaters, only moviepass.com can provide accurate results.
Thank you for your patience. Well continue to send updates on a weekly basis.
Theater Map: https://www.moviepass.com/
FAQs: https://moviepass.zendesk.com/hc/en-us
Thank you,
The MoviePass Team
MoviePass is completely destroying my local Cinepolis, which is a luxury theater with $20.25 base level tickets. Of course, they're not supported by MoviePass, because Cinepolis has priced themselves out of it. They were dying before MoviePass, and they're beyond dead now.
They can't lower their prices, because there aren't enough seats in their theaters to make it back, and the rent's so unbelievably high there, that their only choice is basically to die now.
Anyway, I think the real winners here are going to be the theaters that embrace MoviePass members. AMC is foolish for driving MoviePass members elsewhere. I understand that they don't want their customers getting used to what seems like an unsustainable membership, but in the time it would take for MoviePass to fail as they fear it will, they'll have driven away many of their customers, who will likely become attached to competing theaters that embraced their business.
$10/month is less than a single ticket, but I think it still might be a bit too much to pay to have to listen to constant commentary from strangers (not to mention all the crinkling and crunching). Watching a movie pretty much anywhere else is a better experience.
Hopefully I just lucked into a really shitty showing or something.
Signed up on Aug 15/16 (depending on your time zone), and got my card on Thursday.
I finally used it today (saw Mother!), and ehhhh I don't know if I'm going to keep it.
$10/month is less than a single ticket, but I think it still might be a bit too much to pay to have to listen to constant commentary from strangers (not to mention all the crinkling and crunching). Watching a movie pretty much anywhere else is a better experience.
Hopefully I just lucked into a really shitty showing or something.
old man yells at cloud.jpeg
Signed up on Aug 15/16 (depending on your time zone), and got my card on Thursday.
I finally used it today (saw Mother!), and ehhhh I don't know if I'm going to keep it.
$10/month is less than a single ticket, but I think it still might be a bit too much to pay to have to listen to constant commentary from strangers (not to mention all the crinkling and crunching). Watching a movie pretty much anywhere else is a better experience.
Hopefully I just lucked into a really shitty showing or something.
old man yells at cloud.jpeg
I kind of hate the theater experience, but that's why I go in the morning on a weekday. I went to see It, and there couldn't have been more than ten people total in the theater, so I didn't have any noise issues.
I kind of hate the theater experience, but that's why I go in the morning on a weekday. I went to see It, and there couldn't have been more than ten people total in the theater, so I didn't have any noise issues.
I kind of hate the theater experience, but that's why I go in the morning on a weekday. I went to see It, and there couldn't have been more than ten people total in the theater, so I didn't have any noise issues.
Yeah I only go in the morning on my days off or at upscale theaters, I went to a late show across my gym and it was just awful (teenagers taking selfies, and laughing like hyenas)
This was 3:30 on a Monday, so I thought it would be more empty. There were only about 15 people in the theater, and it was mostly older women "whispering" (talking at a normal volume) during it.
Come to think of it, most of my negative experiences at theaters have been caused by older couples (one old man shit his pants during a movie...), so maybe I need to go later at night.