ThoughtsOfSpeaking
Banned
Personal estimate based on the amount of people complaining of failures.
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My PS4 died and I can't believe I'm already telling this story
- Thread starter inner-G
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Personal estimate based on the amount of people complaining of failures.
aramanKain
Member
... they come with a manufacturer warranty. If you have a truly bad egg, you're likely to know about it sooner rather than later.
cpp_is_king
Member
Welcome to electronics, where faulty systems are an inevitability. Guess who you're NOT hearing reports of faulty systems from? The millions of peoples' whose system works. Of course people who have faulty systems are going to complain. Even if there's 100 complaints, that doesn't make it a significant percentage, or put it outside their expected failure range.
Bam Bam Baklava
Member
Unless you're putting somewhere where it's just not getting the ventilation it needs then it's likely broken nothing will fix that. Just call sony or take it back.
In other words, your ass.
Ah, I didn't even see that one, its a more general thread.
At least our SNESs still work, amiright???
cpp_is_king
Member
I think you're not very good at estimating in that case.
Lordwindowlicker
Member
Puppet Shadow
Member
The Wii U launch went pretty well. The only problems with the Wii U at launch were software related.
I'm doing the same thing, man!! Ugh. I'm pretty certain it is 1 year (if you bought with Amex card, it's 1 additional year).
Bam Bam Baklava
Member
Sounds like you've burned out your console luck allotment.
This.
I have two Avermedia cards that works perfectly, every time i go to the forums to see if there are updates, etc... i left with the impression that i'm very lucky and all other cards are broken.
This can apply for every product, you "cry" when is broken but when everything is ok you don't need to say it to the world.
Can you hear the fan? Mine would usually RLoD in like 1-2 minutes though, just on the XMB.
How long does it usually take them to sent it back? I remember that with MS it could sometimes take a while. (2-4 weeks)
Haha...you funny man.
Salmons and bears told him.
And he's not taking in account that people with working PS4's are more busy playing than coming here to complain.
Hero_of_the_Day
Member
This is the kind of positive attitude I can get behind.
Lordwindowlicker
Member
I'm a big fan of the Playstation brand, and I'm loving my Ps4.
That having been said, Sony needs to make right on this one. They should provide the users with broken consoles with a free Ps4 with as little hassle as possible.
That having been said, Sony needs to make right on this one. They should provide the users with broken consoles with a free Ps4 with as little hassle as possible.
And that is what they are doing.
TurboDonkey
Banned
The processes to build the console won't change for at least a few months.
Either til they research improvements or high number of recalls force changes.
The first 6M or so will be the exact same build quality.
Bingo bango, same here. Sorry to hear that, OP. That's a real pain in the ass, but you'll be able to get a replacement probably within the next couple of weeks.
For every single broken PS4 story I've seen so far, I see dozens of twitch streams of people actively playing and enjoying their console. Imagine how many people are playing and *not* streaming their games (probably most, I assume).
Yes, there are broken units out there, and it's not like there's no precedence for it. Hell, my launch PS3 was broken out of the box. However, we live in a world where Twitter, Facebook and Instagram spread bad news far and wide in an instant, and people with broken consoles are going to be talking about them. As a result, everybody starts to think that most PS4s are having problems. Really, they aren't.
Yes, there are broken units out there, and it's not like there's no precedence for it. Hell, my launch PS3 was broken out of the box. However, we live in a world where Twitter, Facebook and Instagram spread bad news far and wide in an instant, and people with broken consoles are going to be talking about them. As a result, everybody starts to think that most PS4s are having problems. Really, they aren't.
Getting close to reaching critical mass. The worry for Sony, I would think, is that with a influx of failed systems that a tipping point will be reached, primarily in social media. Which will then enter the bloodstream of the main stream, permanently damaging the perception of the PS4 just days before Xbox One is launched.
turnbuckle
Member
Damn, sorry OP. I got my brother's delivered to my office today. His is supposed to be a bday gift in a couple of weeks but I'm gonna tell him he got it tonight. Sort of a precautionary thing, since if something does go bad hopefully it can get replaced by the time his birthday actually hits.
There was a payment error on my battlefield 4 bundle (CC expired)
. I can update my payment info and have Amazon send me it in the next 2 days but I'm feeling a little hesitant. I really really want to play Resogun though....
There was a payment error on my battlefield 4 bundle (CC expired)
. I can update my payment info and have Amazon send me it in the next 2 days but I'm feeling a little hesitant. I really really want to play Resogun though....Hidden One
Member
Got my PS4 I was so happy...Booted it up for the first time...No video...Retried after unplugging the HDMI and replugging it...It worked for about a min...But then it lost the video image again....Never been able to get that sexy PS logo boot to show again....
Moral of the story. I'm fucking pissed off.
Moral of the story. I'm fucking pissed off.
Lordwindowlicker
Member
They are? I've yet to hear the final results of this, seeing as how it has been out for less than 24hrs.
We'll see how hassle free it is in a couple days to a week.
Nealand Liquor
Member
I am lol'ing at all the defenders getting worked up over people posting their launch unit died. Wanting people to not post about their consoles dying isn't going to change a thing, and in fact it would stop Sony from addressing the issue IF it is widespread.
I understand some love Sony to the bone, but if there is a design issue with launch consoles, I want it to be very public since I don't want to be stuck with a ticking timebomb.
I understand some love Sony to the bone, but if there is a design issue with launch consoles, I want it to be very public since I don't want to be stuck with a ticking timebomb.
So you pulled that number out of your ass. Got it.
sounds legit.
there should probably just be one thread for PS4 and (soon) Xbone failures. One thread for each person is going to get out of hand.
piratepwnsninja
Member
Mine has been working fine so far, but a friend from work got a busted one.
No. Not like this.
I understand failure rates, and defective hardware, but day one?
I've seen too many cases of Sony selling inconvenience and disappointment in a box with this PS4 launch.
Sony is sending a box to return broken PS4s. Not saying it is going to be next day air or anything but the users will be getting new consoles.
Haha...jesus.
Isn't that what the warranty is for?
It makes more sense for there to be defective and failure hardware day one then later down the road.
They are sending out boxes for repair, no charges.
OP chatting with customer support.
Seriously, I'm sorry for those affected. Seems like we are hearing it more and more, which makes me feel better about waiting it out. Dem launch woes and all that.
NoirVisage
Banned
Get that crap out of here, he has no fan, so there's no cooling down, and there seem to be myriad issues, no singular cause..I think these all need to be condensed into ONE thread, with a counter for every confirmed new case.
Ok the Sony Customer Service managers are one of the worst I have every dealt with. They screw up on not overnighting me a box to ship them my console. So today I spend 3 hours on hold waiting to clear things up. I finally get through and their CS manager is refusing to send the box overnight due to a screw up on his end. Seriously Sony this is the worst CS I have ever dealt with.
I do not have the over heating. I have the stupid flashing blue light.
https://www.youtube.com/watch?v=KpvitvoDSWk
I do not have the over heating. I have the stupid flashing blue light.
https://www.youtube.com/watch?v=KpvitvoDSWk
wanderingprostheyltite
Member
Feel bad for OP, and even if his case is amongst a minority, this is still worrying. The attractiveness of a Wii U is steadily increasing for me this holiday season. Hope Sony irons out these kinks (and fires them interns) quickly.
So I just had this exact problem, used the cable that Sony provided on a different HDMI port and boom, good to go. Gonna try a few combinations to see if I can narrow down what the exact issue was and will report back.
Lordwindowlicker
Member
Indeed it is, HOWEVER getting a new console when this happens is often times a pain in the ass. I also think that there should be special consideration taken with the people who can demonstrate that their system died in less than 24hrs of launch. Perhaps give them PS Plus for a year, or some PS Wallet money.
John Harker
Definitely doesn't make things up as he goes along.
okay ill just take it to this thread then.
PULSATING BLUE LIGHT OF DEATH. PBLOD. P BLOOD. coining the phrase now.
finally got off the phone with Sony.
4-5 weeks till I get my new one back.
way to treat an industry vet. ugh.
edit:
Also, it's a hardware problem. If you can't get it to boot into safe mode (hold down power for 10 sec and wait till you get the double beeps), it has nothing to do with the HDMI port. it's an internal issue they are aware of and request you send it back to them to be fixed.
If your console light turns white, it's likely a cable or connection issue. if it stays blue and pulsates, try safe mode. if it wont boot to safe mode, gotta send it in.
PULSATING BLUE LIGHT OF DEATH. PBLOD. P BLOOD. coining the phrase now.
finally got off the phone with Sony.
4-5 weeks till I get my new one back.
way to treat an industry vet. ugh.
edit:
Also, it's a hardware problem. If you can't get it to boot into safe mode (hold down power for 10 sec and wait till you get the double beeps), it has nothing to do with the HDMI port. it's an internal issue they are aware of and request you send it back to them to be fixed.
If your console light turns white, it's likely a cable or connection issue. if it stays blue and pulsates, try safe mode. if it wont boot to safe mode, gotta send it in.
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