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Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]

$119.69 for 2-day
I have 2 pre-orders. One from Ninostarter and second from 17.01.2013. I asked them to cancel my Ninostarter order ( my mail-forwarding company changed warehouse address and DR refused to change address by emal). Here is emails:

Namco:

Thank you for contacting the Namco Bandai US Online Store.

We apologize for the inconvenience this may have caused you.

We cannot change information on an existing order, but we can assist
you by placing a new order and cancelling your original order.

Me:

Hello. At the moment I don't have a chance to call, as I am in another
country for a vacation (roaming is very expensive).

Fortunately, I was able to make a new order 17.01.2013 (when there was
one more restock).
Can you cancel my old order (xxxxxxxxx) and make sure that the new one
will be executed?
As in the Internet there are rumors that the number of copies sold
exceeds the available and my new order could get in the number of
oversold orders.
Just in case here is the number of new order: xxxxxxxxx
Thanks in advance for your help.

Namco:

Thank you for contacting the Namco Bandai US Online Store.

We apologize for the inconvenience this may be causing you.

We have submitted a ticket to our Escalation Department regarding your
cancellation request.

A customer care specialist will get in touch with you for further
updates via email.

Please allow us 2-3 business days for this issue to be addressed.
 
My order is 115.97 you have 2 day and yours is cheaper? :eek:
No online sales tax in Indiana.
I went through so much crap dealing with digital river because my complex forced me to move apartments last month due to construction. This thing better show up. I had to call them 4 times.
 

Lucent

Member
No online sales tax in Indiana.
I went through so much crap dealing with digital river because my complex forced me to move apartments last month due to construction. This thing better show up. I had to call them 4 times.

Yep. As far as Amazon goes, I think we're good until sometime next year. I wrote a paper on Amazon for my Economics class last semester. lol. Don't know if that's for everything or not though. Amazon will.
 
don't think it will charge tonite, friend. they told me 'before friday', heh.

Wow, really a bummer. I don't understand why they wouldn't have this ready, It's a big title and I'm paying 100-118 dollars (who knows!) so hopefully it does charge and ship tonight. As I said though, this is my first time with Digital River but it seems this doesn't come as a shock to many. Was going to play some DmC PC instead but realized It's releasing on a Friday instead of Tuesday like most games. Oh well!
 

Peagles

Member
Oh man are you serious what a joke, did you order one from the US store as well?

Yeh I'm serious, and I just sent them a sad email back. I have backups though, thankfully.

Just thought it'd be good to post here in case others have ordered from there. I was going to sell it at cost to a friend who missed out, but they won't be getting it now.
 

zychi

Banned
i posted this in the other thread: any chance one of you guys who still has a gamestop with the steel book would help a fellow gaffer out? all of the gamestops in my area either
A) didnt get the steelbook
B) sold out
C) sent them back to allocate space

i'd be willing to pay shipping +$5 for the preorder + a little something extra via paypal if someone would willingly help me out.
 

ponpo

( ≖‿≖)
Whoa some people's are shipping already?

Fingers crossed for Canadurr shipping to be fast
then again I wouldn't mind a few days with the MGR demo
 

Sushigod7

Member
ahhhhh...shipped :)

much relieved.

What did you order? From where?

My guide from Amazon is still showing "not yet shipped" and estimated delivery is tomorrow, usually by now it would at least be "shipping soon" and the money would have been deducted. Hmmm not looking good for this or my WE from DR.
 

Replicant

Member
My steelbook from Gamestop has been shipped. Yay!

If only I can get the soundtrack + coin version of the WE. But oh well, the book should suffice.
 

NeededSleep

Member
:( haven't received anything from Bamco or DR.

Kinda nervous since last year i had to cancel my original order and reorder it through them because i changed addresses from my original purchase.


Guess we will find out soon though. :(
 

Lucent

Member
So should I be worried...I ordered like the first week of the WE and havent gotten an email or anything from Nam.co..

Well it did say something like "won't ship until after 1/22/13" and someone else said they called and got a "It'll ship before Friday" or something. Here's hoping.
 
Well it did say something like "won't ship until after 1/22/13" and someone else said they called and got a "It'll ship before Friday" or something. Here's hoping.

it's still terrible. but i shouldn't complain really since the game made it's way to the west.
 
I checked a moment ago Namco store, before I was getting an error on the invoice, now its showing the details, hope they ship soon my WE.
 

Eusis

Member
it's still terrible. but i shouldn't complain really since the game made it's way to the west.
While it's actually probably a good thing to be grateful we get the things we like at all, the bigger reason that I couldn't really complain is the fact this is for actually bringing the book over in physical form and getting a very nice LE package versus what they did for Dark Souls, that was so limp I actually didn't mind too much canning my pre-order at the last minute just so I could buy day 1 at Fry's.

Just getting Ni No Kuni though, to be honest I think our chances were always fantastic: If Namco Bandai didn't then many other companies may've been willing to like SCEA. But I really did think we'd likely only get the game and be lucky if it even included a decent manual.
 

Sushigod7

Member
Well it did say something like "won't ship until after 1/22/13" and someone else said they called and got a "It'll ship before Friday" or something. Here's hoping.

That's better than I expected really so I would be happy if it ships Thursday and I get Friday. I won't be able to play it much but would feel better going out of town if it was here.
 
While it's actually probably a good thing to be grateful we get the things we like at all, the bigger reason that I couldn't really complain is the fact this is for actually bringing the book over in physical form and getting a very nice LE package versus what they did for Dark Souls, that was so limp I actually didn't mind too much canning my pre-order at the last minute just so I could buy day 1 at Fry's.

Just getting Ni No Kuni though, to be honest I think our chances were always fantastic: If Namco Bandai didn't then many other companies may've been willing to like SCEA. But I really did think we'd likely only get the game and be lucky if it even included a decent manual.

Yeah I'm gonna be honest here. The extra little items are great and all but if I can't look up my fucking order for a game I ordered 6 months ago because the store I ordered it from is an absolute mess, I could give two shits about the fact that we get a pretty little book.
 

Sushigod7

Member
Yeah I'm gonna be honest here. The extra little items are great and all but if I can't look up my fucking order for a game I ordered 6 months ago because the store I ordered it from is an absolute mess, I could give two shits about the fact that we get a pretty little book.

LOL isn't that book one of the major reasons you ordered the WE? That was pretty much the selling point the other items are just fillers.
 

Lucent

Member
LOL isn't that book one of the major reasons you ordered the WE? That was pretty much the selling point the other items are just fillers.

Pretty much. I don't really care for gold-plated familiars (though they might look okay in-game. dunn) or the Drippy plush that much. The book is the whole reason to get the WE. Everything else is just awesome extras.
 
LOL isn't that book one of the major reasons you ordered the WE? That was pretty much the selling point the other items are just fillers.

The book and the coin and the blah blah are great and all and yes that is part of the reason I purchased it in the first place...BUT WHAT MATTERS IS THE GAME.
 

Eusis

Member
Yeah I'm gonna be honest here. The extra little items are great and all but if I can't look up my fucking order for a game I ordered 6 months ago because the store I ordered it from is an absolute mess, I could give two shits about the fact that we get a pretty little book.
Well, to be more accurate it's that getting the extras we did is a bigger reason to not complain.

But honestly I think it's well worth complaining anyway because this is service that can be fixed if they pay attention to people not liking it, it's not like we had a surprise blizzard burying the city they were shipping from or something, that's not something you could as easily fix. Plus we're paying a premium on shipping regardless of option, so it's not like they have the "but free!" defense.
 

zeopower6

Member
Nothing yet. They'll probably either ship tomorrow or a few days after. I wish they told us specifically when...

Or maybe someone who has previous experience with Club NAMCO can enlighten us as to how they do preorders normally?
 

Sushigod7

Member
The book and the coin and the blah blah are great and all and yes that is part of the reason I purchased it in the first place...BUT WHAT MATTERS IS THE GAME.

I understand your frustration I want the game as well but got the WE so I could have the book I'd love to have it coming from Amazon who goes out of their way to accommodate customers but we are dealing with douchebags here with a terrible track record no one should be surprised. We didn't even get a notification about the delay for Marvel vs Capcom 3 till a week later or something like that. Then it took 4 weeks to get the "we're sorry" gift. I didn't want to deal with DR but it's a necessary evil in this case.

edit: No email, no charges yet.
 
i'm sure they'll ship it before they email you. since i know it's UPS. i have the alert set to my phone and email to tell me when a package is coming to me. they usually update before the site does at least that's what happens with amazon.
 

Lucent

Member
i'm sure they'll ship it before they email you. since i know it's UPS. i have the alert set to my phone and email to tell me when a package is coming to me. they usually update before the site does at least that's what happens with amazon.

How do you know it's UPS? If it is, I would be relieved.
 

epmode

Member
So I'm still waiting for a response to my request to change payment information. That was on Thursday. Digital River is awful.
 
So I'm still waiting for a response to my request to change payment information. That was on Thursday. Digital River is awful.
https://store.namcobandaigames.com/...ous&Locale=en_US&ThemeID=24355600&Env=BASE#q7
Can I change my shipping address?
Unfortunately, you cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the fulfillment warehouse and a credit will be made to your account.

Can I change my shipping method?
Unfortunately, you cannot change your shipping method after you submit your order. Orders with physical shipments are immediately sent to the fulfillment agency when they are submitted and our system can no longer retrieve or change them.
Considering this, I'm assuming you can't change your payment method either.
 
I'm half expecting my copy to show up next month. I've been getting the invoice problem for the past two weeks now with the warning that it won't ship till some time after the 22nd.

Really wish I didn't have to order through them so I could not reward shitty website behavior.
 

epmode

Member
Considering this, I'm assuming you can't change your payment method either.

It's possible but extraordinarily difficult. I spent hours on the phone even getting that far.

The payment change was not my idea. My bank thought it would be cute to change my credit card with no warning.
 
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