Should refund delete the review? Or put a *refunded* indicator?
Or some weighting could be put on those who played less than set time.
maybe solved by putting a "user has refunded" label or something I dunno
This is the most sensible solution.
If a prior owner of a game left a review and refunded it. Then a "User no longer owns / refunded this game" tag next to the review in question should be appropriate.
They already tag reviews for a pre-release version of the game that may not be representative of a more recent build of the game.
I've always thought of the concept behind reviews intent to be used to educate potential buyers of the game. So a review with someone putting extensive time into the game and providing a thorough analysis would be more useful over someone buying the game, playing it for ten minutes, and leaving an impression prior to a refund doesn't seem worthwhile.
It becomes even more dubious when said review shows 0.0 hours played on the game. Almost like the the "review" in question was just the person loading it up for the first time, instantly quitting out, and making nothing more then a drive-by commentary that doesn't serve benefit but just waste valuable review space that would be better served to inform a potential buyer on the expectations from it.
Now there is also the case of games that have crashes and severe issues but these problems wouldn't just be noted in Steam reviews but on major PC gaming websites as well.
I believe a "refunded by user" tag would be reasonable.