cgcg said:
lol "advisable to pipe down?" Is it part of your job qualification to be a complete retard? Did I make any outrageous claims. All I said is that people's getting their money stolen on Microsoft's service. That's a fact. Guess what genius, when people are stealing your customers' money on your watch you have to first publicly acknowledge that and do something about it. It doesn't matter how the theft occurred. It is your responsibility to make sure it doesn't continue to happen. It's pathetic this has been going on for months.
I don't know if you have figure this simple part out yet, but when your customers' money is getting stolen left and right, it is your problem.
I was joking about the speedy PR response part but I guess you do fit the bill. Why don't you pipe down speedy gonzalez. You may or may not work for MS but you sure are acting like a PR tool here.
Are MS not refunding any stolen monies? Are they not letting people keep said illegally purchased points after said refund? Are they not giving out compensation in the form of free XBLG?
You keep saying they have to publicly acknowledge it but what would they say and how would they allay people's fears if they themselves don't yet know the source of the leak beyond the fact that it's not on their end.
As I keep saying, they can't be held responsible for issues that happen outside of their control. They can't be blamed if a third party leaks your info or stupidly hands over your details and someone uses those details to clear out your account or buy points illegally. Just like a bank can't be held responsible if a third party leaks your CC details and they are used to go on a thousand pound spending spree.
As with the bank, all they can do is clean up the mess, which is exactly what they have been doing. Unless the 'leak' is with MS, they cannot, in any way, shape or form be held accountable for the current spate of breached accounts.
Do you know what concrete info we do have? That EA is implicitly involved in this current breach, you only need to look at what people are buying when they illegally access accounts. There's a very obvious sign that EA are, in all likelihood, to blame and yet people continue to ignore this blatant link and blame MS.
