GrizzleBoy
Banned
To initiate the hand gesture control you should just have to raise your palm to the side of your head.
You probably need to run Kinect calibration from the settings menu if it isn't picking anything up.
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Xbox One Hardware Troubleshooting / Q&A Thread
- Thread starter Y2Kev
- Start date
To initiate the hand gesture control you should just have to raise your palm to the side of your head.
You probably need to run Kinect calibration from the settings menu if it isn't picking anything up.
Wow - that's terrible. Make sure NOT to turn them on when you get home until you are POSITIVE there is no moisture at all in them. How you go about determining that, I'm not sure as you'd probably have to crack them open and I know I wouldn't want to do that with such new systems
.If they break when you power them up, phone up the store you got them from tell them what happened and hope they have mercy on you. If they don't, next stop manufacturer. Sometimes they'll take pity on you.
Good luck.
I bet your wife did it and is blaming the kid
Perhaps it was to stop you from playing Crimson Dragon
It's nice to have something so Japanese.
Reminds me of StarFox 64 and Zone of the Enders. The dragons look like EVAs sometimes
BabeSlayer
Member
Some people mentioned they are having issues starting it up with voice? Mine works flawlessly. I really really love the ability to watch tv and play a game so cool. Overall I haven't had an issue other than last night for some odd reason me and a friend couldn't talk in party chat but he restarted and it fixed the issue so not sure what the deal was.
http://www.twitch.tv/ffstv?utm_campaign=live_embed_click&utm_source=videogamesawesome.com
Anyone can help out the VGA crew? Their Kinect seems dead.
Anyone can help out the VGA crew? Their Kinect seems dead.
Good to know. I was wondering this as well.
I want to see this picture.
Also I love how your wife chose to take pictures instead of stopping it...that would be my wife's reaction as well.
Probably should have tried this first but a reboot of my cable box seems to have cleared up this issue. Now to figure out how to make it turn my tv on when I say "Xbox On"
Green Screen of Death here. I get home, have the console and five games waiting for me, plug it all in, start it and I never saw anything besides the logo screen. Turned to black after some minutes, then just didn't do shit anymore. Second boot same thing, let it sit there for half an hour, nothing. Third reboot: No more green screens, just black void, sometimes flickering.
Spent one hour on the phone waiting for support, talked to them, got to know how you delete the system cache on X1 (hold power button for ten seconds to turn it off) and then got told to return it where I bought it (impossible, they don't have any systems left) or start a repair ticket. Takes 2 to 3 weeks til they send my console back. Yay! Wanna know what the worst part of it is? I experienced the same shit with my original Xbox. Bought it day one, mainboard broken, waited three weeks for a replacement. Had RRODs and DVD drive failures on various 360s.
I honestly don't know what I'm gonna do now. Might even turn to the dark side and go PS4 only. I am just annoyed by this big useless black box that's much louder than I anticipated, quiet it is not. But the controller is beautiful.
Spent one hour on the phone waiting for support, talked to them, got to know how you delete the system cache on X1 (hold power button for ten seconds to turn it off) and then got told to return it where I bought it (impossible, they don't have any systems left) or start a repair ticket. Takes 2 to 3 weeks til they send my console back. Yay! Wanna know what the worst part of it is? I experienced the same shit with my original Xbox. Bought it day one, mainboard broken, waited three weeks for a replacement. Had RRODs and DVD drive failures on various 360s.
I honestly don't know what I'm gonna do now. Might even turn to the dark side and go PS4 only. I am just annoyed by this big useless black box that's much louder than I anticipated, quiet it is not. But the controller is beautiful.
I'm in a similar boat. On hold with MS now. I'm remaining pretty positive about it surprisingly since GameStop has to give me a new one if it ends up being a dud. It sucks but that's what happens sometimes with new tech. I knew that going in so that's helping me stay level headed about all of this.
rhinosmitty
Neo Member
I'm one of the unlucky ones who ended up with a borked BR drive. Tried 3 different games and a movie. It doesn't make the super loud grinding noise that I have seen on YouTube but it's definitely making weird noises. Everything else works flawlessly - Kinect, TV, etc is freaking great. GameStop called corporate to get me a replacement, but they had no ETA on when that would be. So, until then, I am stuck with Kinect Sports and Ki...hoping for a replacement before the holidays next week!
PJV3
Member
So the FIRST time I start the xbox one I can't get past the hit A button on controller screen. I reboot and Im setting it up. It wants to update and I see, its "getting ready" message and then nothing. Is there supposed to be something after the its getting ready message? This thing is off to a very wobbly start.
Miles Quaritch
Member
That sounds weird. I thought the IR lights weren't supposed to be visible?
Colbert
Banned
The lights are there but not always. I can see them also but they disappear after a period of no voice commands. At least in my imagination.
Brown Intruder
Banned
problem is, my router assigns a new IP to my xbox everytime i switch it on
lol... I remember a photo from Albert Penello here on GAF where he said, that the IR lights are only really visible on photos.... Hehe
I'm afraid it's too late Y2Kev. The process has already begun....
OT:
Got off the phone with MS and they basically said that I have a dud. They said that I could either ship it to them and they'd send me a new at some point or I could give it back to the retailer. Called the GameStop that I got it from, talked to the manager, and it looks like I could a get a replacement tomorrow if they do overnight shipping or I could get it as early as this coming Monday. I also get to keep my Day One controller if the replacement they send is just a standard SKU. All things considered, everything went better than I could have expected. A little bummed that the one I have now isn't working but I'm happy that GameStop is working to get me a replacement as soon as possible.
My kinect works in games like FIFA I can make sus by calling out names but on the dashboard none of the voice commands work. It does not even listen for them. I cant use xbox record that either and its making me sad.I am saying xbox right next to it. 3 of my friends are all the same. Any ideas?
Colbert
Banned
Recalibrate your Kinect! -->
Step a) Turn up your volume (some fair amount) of your AV system or TV.
Step b) Goto Preferences -> Kinect -> Kinect cannot hear you. That will start the calibration process from the initial setup.
Step c) Go through the calibration process as described on your XBox One
Step d) Turn down volume to normal degree.
Step e) Try out voice commands again
Had also to go through this because in the initial setup I didn't turned up my volume!
Hope this helps...
Colbert
Banned
I'm afraid it's too late Y2Kev. The process has already begun....
"You exist because we allow it, and you will end because we demand it. I am the vanguard of your destruction." Sovereign
Y2Kev is a bot confirmed.
Brolic Gaoler
formerly Alienshogun
Couldn't find this for some reason.
I couldn't get my console to boot up. Remembered the PS4 had bad HDMIs so I swapped the boxed in one with the one from my old Xbox and presto, it works.
I couldn't get my console to boot up. Remembered the PS4 had bad HDMIs so I swapped the boxed in one with the one from my old Xbox and presto, it works.
krackerjack
Member
Well, my screen has said
It's time to update
Getting ready...
for about 5 minutes now. What do I do???
It's time to update
Getting ready...
for about 5 minutes now. What do I do???
cartoon_soldier
Member
The first update takes a while I think
krackerjack
Member
Okay...I won't touch it. But there isn't a progress bar or anything to show it's downloading at all.
Mine do the same thing. Strange.
Look at your Bone's mac address. Write it down and assign a static to that mac ad via your router.
If you have a newer router with slick UI it might even list all devices by mac address currently hooked up.
razgriz417
Member
Brad Shoemaker linked to this blog on twitter. This guy seems to have some decent instructions as to how to fix update issue
http://eternalelir.tumblr.com/post/67815362157/how-to-update-your-xbox-one-via-usb
http://eternalelir.tumblr.com/post/67815362157/how-to-update-your-xbox-one-via-usb
I've had my X1 setup for about 12 hours now and, so far, it's been silky smooth except for two things:
- On first boot-up, got stuck on the controller sync ("Press A") bit.
~ It registers the "A" press but can't progress further. Tried a second time, same thing.
~~ Tried a third time -- this time powering on the X1 and controller separately -- and it worked.
- When watching a Blu-Ray, the video cuts out for a second whenever I try to use voice commands.
~ For example: "Xbox, pause" --> Video cuts out, TV UI pops up a "No Input Source Detected" --> Video comes back a second later with the Kinect voice overlay.
~~ This happens every time, on every Blu-Ray I've tried. Still unresolved.
- On first boot-up, got stuck on the controller sync ("Press A") bit.
~ It registers the "A" press but can't progress further. Tried a second time, same thing.
~~ Tried a third time -- this time powering on the X1 and controller separately -- and it worked.
- When watching a Blu-Ray, the video cuts out for a second whenever I try to use voice commands.
~ For example: "Xbox, pause" --> Video cuts out, TV UI pops up a "No Input Source Detected" --> Video comes back a second later with the Kinect voice overlay.
~~ This happens every time, on every Blu-Ray I've tried. Still unresolved.
Your router should have an option called Static DHCP or similar, where you can assign a local ip to a MAC direction, making your X1 having always the same IP.
Finally, been looking for this thread for the past day!
My friend is having major problems with his internet and connecting to Xbox One, got him to type the problem out.
"When I first went to set up the wireless internet on Xbox One it caused my internet to cut out everywhere in the house. The first couple of times trying this I just put it down to unreliable internet, but its happened without fail each time Ive tried to do it.
Eventually, after several hours, I lost patience and just hooked my Xbox up directly to the router viable Ethernet cable. This gave my Xbox One internet successfully and I was able to complete the system update and start playing. However, this also caused me to lose internet everywhere else in the house still, and Ive really no idea why.
I have Sky broadband (not the most reliable in the world, but its mostly serviceable and Ive used the exact same wireless set-up to game without this problem on PS3 and Xbox 360).
Tl;dr literally every time I turn my Xbox One on it causes me to lose internet everywhere in the house and I have no idea why it's happening."
My friend is having major problems with his internet and connecting to Xbox One, got him to type the problem out.
"When I first went to set up the wireless internet on Xbox One it caused my internet to cut out everywhere in the house. The first couple of times trying this I just put it down to unreliable internet, but its happened without fail each time Ive tried to do it.
Eventually, after several hours, I lost patience and just hooked my Xbox up directly to the router viable Ethernet cable. This gave my Xbox One internet successfully and I was able to complete the system update and start playing. However, this also caused me to lose internet everywhere else in the house still, and Ive really no idea why.
I have Sky broadband (not the most reliable in the world, but its mostly serviceable and Ive used the exact same wireless set-up to game without this problem on PS3 and Xbox 360).
Tl;dr literally every time I turn my Xbox One on it causes me to lose internet everywhere in the house and I have no idea why it's happening."
Here is the sound the console makes when in instant-on mode and "off"
https://www.youtube.com/watch?v=hiedcu2dNDw
https://www.youtube.com/watch?v=hiedcu2dNDw
Brown Intruder
Banned
i found the thirteen ports that needed forwarding last night on the net. forwarded them, abd then assigned a new I.P address to my xbox and its all good now... nat open
Vestal
Gold Member
Anyone have an issue with playing Kinect sport rivals. Everytime I try and play it takes me to a window saying something in regards to needing clear space for Kinect to work.
any suggestions are welcome. Outside of that everything good so far.
oh and I have it in the living room about 10 feet between Kinect and the couch.
any suggestions are welcome. Outside of that everything good so far.
oh and I have it in the living room about 10 feet between Kinect and the couch.
GlamFM
Banned
OK, something weird happened this morning.
In Forza 5 while being introduced to a new event I had some strange artifacts all over the screen every time a new car was shown to me.
I´m not sure if it was meant to be some sort of effect for transitioning between the cars or if my GPU is dying.
Do you understand what I mean?
Thoughts?
EDIT:
In Forza 5 while being introduced to a new event I had some strange artifacts all over the screen every time a new car was shown to me.
I´m not sure if it was meant to be some sort of effect for transitioning between the cars or if my GPU is dying.
Do you understand what I mean?
Thoughts?
EDIT:
Sithlord77
Banned
I had this problem too. You have to set up the Kinect in settings. Go to the option where "I moved my kinect" and select it. From there make sure it can see your floor and set its level below you.
Sounds like a GPU or overheating problem. If it keeps happening i would get it replaced..
GlamFM
Banned
evanswolves
Member
Is there a way that when you say "Xbox on" it can turn the pad on aswell?
I bet your wife did it and is blaming the kid
I thought the same thing haha. I hope it isn't fatal!