ProvenDeadly
Member
lol these posts are gold
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1 Month Later, Halo: MCC is still broken
- Thread starter Jigolo
- Start date
In large corporations communication is never that great, especially when it gets down to the lowest rung on the ladder, CS. I would think few if anyone in CS actually know who Frankie is or what he has said. So people who want refunds are kind of on their own to get their refunds.
But yeah it sucks that anyone HAS to do this to get their refund, but the sad reality is that oftentimes that's what is necessary when dealing with CS. They aren't that informed and the only thing they really understand is dollars and cents. When you've cost them more than the amount you are asking for in return, it's more logical to simply give you what you want.
I sold mine and I'll buy it used when it's sub-$30. I'm not investing any more time and money into this until I know it's working 100% reliably. So yeah, I probably won't revisit this game until the spring.
As far as I'm concerned, Halo 5 is the last chance for 343. If Halo 5 underwhelms or is plagued with issues, I'm done with Halo until a new developer gets a crack at handling the franchise.
ProvenDeadly
Member
I don't even know if I can make it that far. In my eyes, 343 has disappointed three times: Halo Anniversary (broken online co-op and barebones multiplayer), Halo 4 (too many things to list), and MCC (everything discussed in this thread). Thankfully, I waited and didn't but an Xbox One for the MCC. I gave them two weeks and that obviously wasn't enough.
Halo 5 is make or break for the franchise. Hell, in a way it will be make or break for the Xbox Brand in my opinion. If MS completely fucks up its biggest series, what does that say about their brand? They don't really have another franchise to fall back on aside from Gears which may suffer the same fate as Halo with a different developer.
At this point, I wonder if 343 will want to distance themselves even further from classic Halo, citing the universal disappointment with the MCC as an example. But at least we know Halo 5 will get a 9.5 or higher from IGN, given that 4 got a 9.8 and the MCC got a 9 so 343 has that going for them.
At this point, if I do buy an Xbox One down the line, it'll be for Banjo, Crackdown, and possibly Gears, with Halo as a bonus.
With hindsight, it should have been Halo 2A only with all maps but 343 probably thought that was a weak offering that wouldn't reach far beyond die hards.
Looking at MCC, there isn't much care and attention. They slapped together four games with a thought here and there to make something great but if your aiming that high, do it right.
Halo CEA needs redone to match the original. The instant switch is neat but for the sake of fidelity and performance, no way, make it a stand alone option.
This collection shouldn't be a spit and polish with gaffer tape. Improve the performance, redo character models and other assets, make the repetitive sections of Halo CE more varied, 60fps animations, improve FoV. Redo the online code so it works better. Trim the fat and replace different game iterations of features. Make one Halo Forge and Community that encompasses everything like Garry's Mod that only gets bigger and better with every new game. Go the extra mile with the aim for the long term, not that next map pack or Halo game.
Halo Collection equals one community, one launcher, one Forge, one multiplayer portal, every game.
Looking at MCC, there isn't much care and attention. They slapped together four games with a thought here and there to make something great but if your aiming that high, do it right.
Halo CEA needs redone to match the original. The instant switch is neat but for the sake of fidelity and performance, no way, make it a stand alone option.
This collection shouldn't be a spit and polish with gaffer tape. Improve the performance, redo character models and other assets, make the repetitive sections of Halo CE more varied, 60fps animations, improve FoV. Redo the online code so it works better. Trim the fat and replace different game iterations of features. Make one Halo Forge and Community that encompasses everything like Garry's Mod that only gets bigger and better with every new game. Go the extra mile with the aim for the long term, not that next map pack or Halo game.
Halo Collection equals one community, one launcher, one Forge, one multiplayer portal, every game.
super-heated plasma
Member
Jesus Christ, you got some growin' to do, son. It's hilarious that you thought we would pat you on the back for this while we all collectively berate and give the middle finger to MS support agents in some sort of twisted customer solidarity.
Orochinagis
Member
People forget easily bro.
A month in and the game still hard crashes with an awful buzzing and screeching noise. They're still sticking by that "oh, we had no idea there were any problems before launch, it was perfect" line, huh?
Ridiculous. No refund for me because I went physical, even bought an Xbox One for it. Unbelievable that Microsoft themselves haven't commented on this, what with it being a flagship title that they continue to promote and advertise.
Way to not give a damn about your customers, guys.
Ridiculous. No refund for me because I went physical, even bought an Xbox One for it. Unbelievable that Microsoft themselves haven't commented on this, what with it being a flagship title that they continue to promote and advertise.
Way to not give a damn about your customers, guys.
Markitron
Is currently staging a hunger strike outside Gearbox HQ while trying to hate them to death
I am not a Halo fan, and haven't been following this situation. I had no idea it was BF4 levels of broken, from what I have read here it seems even worse. Would never have expected this from a Halo game.
Did the initial reviews reflect the state the game was in, and have there been any re-reviews?
Did the initial reviews reflect the state the game was in, and have there been any re-reviews?
PeregrinSe7en
Member
yup. you just cant trust "games journalism" anymore. they'll say anything for an easy buck
but no one should have to spend 2 hours arguing over the phone over a simple game.
this is soo sad. hatchtag you deserve better treatment than this. i'm appalled and embarrassed by these reactions.
Shpeshal Nick
aka Collingwood
Still amazed that people truly think Halo 5 will have problems.
I guarantee Halo 5 will launch without a single major hitch. 100%. As I've said many times, 343 don't have an issue launching agame themselves. Halo 4, for all it's flaws, was a completely solid working online experience and that's despite NO beta.
The problems only arise when 343 outsource. Again, only when they outsource.
Halo CE Anniversary (Sabre): Broken co-op
Halo MCC (Sabre/Ruffian/Certain Affinity/United Front): Just about broken everything
Halo 4 (343): Worked fine
Halo 5 won't have an issue. If you want to skip Halo 5 because you don't like the direction it's going, or because you don't think it will be any good, no worries. But to avoid Halo 5 because you think it might be broken too is being willfully ignorant and ignoring all the inof at your disposal.
Not only did 343 launch Halo 4 wihtout a problem, Halo 5 will have a beta almost a year out from the game's launch.
I guarantee Halo 5 will launch without a single major hitch. 100%. As I've said many times, 343 don't have an issue launching agame themselves. Halo 4, for all it's flaws, was a completely solid working online experience and that's despite NO beta.
The problems only arise when 343 outsource. Again, only when they outsource.
Halo CE Anniversary (Sabre): Broken co-op
Halo MCC (Sabre/Ruffian/Certain Affinity/United Front): Just about broken everything
Halo 4 (343): Worked fine
Halo 5 won't have an issue. If you want to skip Halo 5 because you don't like the direction it's going, or because you don't think it will be any good, no worries. But to avoid Halo 5 because you think it might be broken too is being willfully ignorant and ignoring all the inof at your disposal.
Not only did 343 launch Halo 4 wihtout a problem, Halo 5 will have a beta almost a year out from the game's launch.
I would have been more than happy with that myself. They could have saved the MCC for H3's anniversary.
No one did.
Bam Bam Baklava
Member
Who are you to guarantee anything?
Yeah, it's the most disappointing release of the year. Kinda dropped the MP for a bit cause I cant just wait around for matches. I'll pick it back up another month or two when more patches have come.
343's apologies were nice, but they shouldn't have released a game like this. The quality of the game fell under their watch, but I'm sure they've heard that a billion different ways from Sunday by now. Hopefully, they heed the replies this next time.
343's apologies were nice, but they shouldn't have released a game like this. The quality of the game fell under their watch, but I'm sure they've heard that a billion different ways from Sunday by now. Hopefully, they heed the replies this next time.
Dreams-Visions
Member
Pretty cold comfort, and I can't really even give a fuck about who's to blame. You know where the buck stops? You know who's the final authority? The final people accountable? Yep, 343i. It's their rep on the line, not Saber/Ruffian/Certain Affinity/United Front. And they took a shit all over it by releasing a game they had to know was fucked up.
They'll get no pre-order from me. They taught me my lesson. I'll wait a few days for impressions from real gamers.
Shpeshal Nick
aka Collingwood
Because I'd like to think I think a little more rationally and logically than most on here that tend to overreact?
While there is no excuse for the way MCC launched, I can see why there are problems with it. But I can also see that 343 have a history with issues when they outsource games.
Halo 5, like Halo 4 is not outsourced. Halo 5 will also use the dedicated servers. The only other game at the moment to use them is Titanfall and Titanfall doesn't have problems either. Seriously, when you look at all the information available to you and think rationally, all signs point to Halo 5 being a completely working game day one.
Will it be a good game? That's what is up for debate.
I agree with you, but it wasn't 343's call, it was Microsoft's. If you believe the rumors, MCC was originally supposed to just be an updated Halo 2. The inclusion of the other titles was decided at a later time. It would explain a lot if it was true.
Heavy's Sandvich
Member
How is he so certain that it won't be outsourced?
Jigolo
Member
But this game is supposed to have dedicated servers. So 343i was lying as well?
http://www.vg247.com/2014/06/20/hal...ne-343-industries-shares-lots-of-new-details/
Pathfinder
Member
Having worked in customer service before, I will always side with customer service reps in a case of abusive and demanding customers. I know how much these people get paid, and I know exactly what they have to deal with on a daily basis.
The nicer you are to customer service reps, the more likely it is you will get what you want from them.
Bam Bam Baklava
Member
JackLongRod
Banned
Don't write checks your ass can't cash
It's like what Jeff Gerstmann said. "You are MICROSOFT. This is HALO. What the fuck is going on? Did the money run out?"
Dude......no, just no. I am not saying it will have problems, but this is just beyond what you can guarantee.
Imagine Nintendo launching a brand new Mario game and having it be this broken.
Having problems imaging that, eh?
Son of Sam
Banned
i haven't touched this game since day 4. Fuck it, after the beta if it's still broken i'm going to demand a refund and i'm going to get it to. Watch.
YatÅkiri_Kilgharrah
Banned
More like it should have been delayed
It's supposed to have... But they never quite worked and 343i has been pretty shady in sharing any information about them.
PeregrinSe7en
Member
but he did say that prior to that text exchange that he already spent quite some time with CS.
tell me honestly, if you, i, or anyone else were in his shoes, after spending maybe an hour or two pointlessly arguing with CS, you wouldn't start to begin losing your composure?
Diprosalic
Banned
it has P2P as backup in case dedis don't work/are not available. you can guess what we got so far, almost a month in.
Tbh, alot of people who preordered the game didnt expect MCC to have a buggy online, especially after how polished Halo 4 was
Shpeshal Nick
aka Collingwood
They've said the dedis will still be implemented.
Halo 5 has a beta coming and is still 11 months away. But even Halo 4 without them was still a working launch.
So even without dedicated servers doesn't change my initial guarantee of Halo 5 working.
I pre ordered the game too. This game has converted me into a day2er, except for Nintendo games.
Save the outrage. Guy was misdirecting his anger at the wrong person and was called out for it. If you're embarrassed about our reactions, it says more about you than us.
Shpeshal Nick
aka Collingwood
I stand by that. The old way isn't fun. That's not an overreaction. As someone who has played Halo since 2001, but also played it's compeititors in between, after going back, it's highlighted how archaic the long TTK is in this day and age. I'll admit I was pissed off when I made that post, but my opinion even now in the cold light of day hasn't changed.
It's obviously better when there's no lag, but even then it's not as enjoyable as I remember it being back in 2004.
SWAT is still the best form of Halo there is (for me).
Game is SO fuckin good when it works though. So good I can deal with some of the bullshit. As of last time I played (before the latest patch which I heard makes the game decent now) I got more mad at AR starts than I did any uneven teams or crashing lol.
The biggest shame is it will tank the games population. I hope when (or if) the game is properly functional people will come back to play. This was supposed to be such an awesome experience, bringing back all the people I used to love playing Halo with and it just ended up being soul crushing
wat. Pls leave Halo alone. Why do you want to for Halo to play like every other shooter though? The time to kill is what gives it some uniqueness.
I personally love the way the game played. The time to kill lets players have much more interesting fights instead of aim, click, dead. It also makes it so you have a chance if someone shoots you first. Playing Halo 1-3 also made me appreciate how better the game feels without sprint.
SWAT is fun (stinkles will back you up on that) but its a niche gametype, albeit a popular one. Halo needs to remain true to what it is.
The biggest shame is it will tank the games population. I hope when (or if) the game is properly functional people will come back to play. This was supposed to be such an awesome experience, bringing back all the people I used to love playing Halo with and it just ended up being soul crushing
wat. Pls leave Halo alone. Why do you want to for Halo to play like every other shooter though? The time to kill is what gives it some uniqueness.
I personally love the way the game played. The time to kill lets players have much more interesting fights instead of aim, click, dead. It also makes it so you have a chance if someone shoots you first. Playing Halo 1-3 also made me appreciate how better the game feels without sprint.
SWAT is fun (stinkles will back you up on that) but its a niche gametype, albeit a popular one. Halo needs to remain true to what it is.
He didn't. He said that the game is designed to fall back to P2P in case of problems. A post in a forum is hardly an official statement fron the company. What about those that doesn't come to neogaf? they are totally in the dark.
Not to mention that this was 1 month and 4 major updates ago.
What's going on? Why haven't they turned back yet? When can we expect them to come back?
If that's not shady, I don't know what is.
ProvenDeadly
Member
You are the 1%
The Strokes
Banned
Yeah guys, 343i is totally responsible for this mess. I'm sure they lied to Microsoft and assure them the game was working properly and MS released the game. Totally 343i's fault.