everybody should get a refund. it's downright unplayable and you can still buy it back when they make it work.
For those who bought the bundle, I'm not sure you can get a refund.
everybody should get a refund. it's downright unplayable and you can still buy it back when they make it work.
Has no one pointed out it hasn't been a month yet?
everybody should get a refund. it's downright unplayable and you can still buy it back when they make it work.
Can't fault people for wanting to get a refund, but it just seems so weird to do it now. Like the game is seeing definite improvements.
Out of curiosity, why would you bother trying to get a refund when your intention is to buy it back later once they iron out all the bugs?
Wouldn't it make more sense and be easier to just be patient?
This thread is a shit show and I honestly don't know who's serious.
So which game had a worse launch?
This, Driveclub, or Assassin's Creed Unity?
Because you'll probably save $20?
So which game had a worse launch?
This, Driveclub, or Assassin's Creed Unity?
Out of curiosity, why would you bother trying to get a refund when your intention is to buy it back later once they iron out all the bugs?
Wouldn't it make more sense and be easier to just be patient?
I would say Ubisoft made right by the fans by making the DLC free. I can't think of anything 343 has that they can bring to the table.
I'd kill for a port of ODST to the MCC, but I'm pretty sure that'll never happen for free.
If anything, maybe a discount on Halo 5? Can't say that really does it for me, either.
I'll just post my transcript. Why not? My patience grew fairly thin since this is my second time attempting this and I was promised one the first time I did.
tl;dr:
-Promised a refund by a previous agent, he had said that there was an issue with the system but that I could get one once they fixed it
-Contacted support again
-Blamed 343, said I need to ask them for a refund
-After showing the NeoGAF post from Frankie, still no refund
-Said even though the previous agent promised one, still no refund
-Doesn't know how much a PS4 runs
I edited it out for length, but they also claimed phone support follows the same guidelines and wouldn't be able to give me a refund.
Just tried this, and sure enough I got into a Halo 2: Anniversary game for the first time in 2 weeks. Thanks. Pretty weird that this was necessary, apparently. I wonder if they can force whatever that did in a patch.Try switching the xbox to powersaving instead of sleep and then completely power cycle it. This has worked for others. Everyone who has not tried this and can't get into games should try it. I am baffled as to why that even matters but it worked for me.
Amazing that the console's flagship is being treated this poorly.
I just got a refund on my digital copy. The phone call took ten minutes at the most. It's not too late, folks!
Try switching the xbox to powersaving instead of sleep and then completely power cycle it. This has worked for others. Everyone who has not tried this and can't get into games should try it. I am baffled as to why that even matters but it worked for me.
It's been getting weekly patches since launch, much better since day one but still broken at a point.Amazing that the console's flagship is being treated this poorly.
Just tried this, and sure enough I got into a Halo 2: Anniversary game for the first time in 2 weeks. Thanks. Pretty weird that this was necessary, apparently. I wonder if they can force whatever that did in a patch.
I know right? Like what does that even do to make it work?
This post and similar ones make it seem like this was on purpose
I bought the game for single player and single player only. Game only crashed on me once. I got my $60 worth for 4 games and I am a happy customer.
I am part of the problem, aren't I
It's basically a clear cache.
It could have been avoided with a release delay.
I thinking calling it broken is an embellishment after the patches.
No, it's not perfect yet, but it is hardly broken either.
The power cycling helps because it forces the X1 to reset its ports and such from your router. I don't know the technical details, but it's in another thread about X1 and NAT. Basically a console staying in low-power mode never re-news leases of ports and a NAT can go from open to closed without knowing because the X1 caches the NAT type too.
Ah that makes sense. That isn't available on the console as a menu item like it was on 360 is it?
Grimløck;142420897 said:a shame for halo fans and those who bought a system specifically for this game. and shame on the "journalists" who couldn't be bothered to report on this mishap; what a disservice to your readership.
Have there even been articles written afterward highlighting these issues? I remember Driveclub had a bunch of these articles written well after the reviews.
It's probably just me only hearing of articles via GAF, but I haven't seen any articles on MCC's issues.
So do we expect this to be fixed by the time Halo 5's beta comes out?
It'd be weird if the beta/demo worked better than a final product.
So what happened to the azure servres then, the game's multiplayers runs p2p right?
You mean like the ones in the OP?
Hmmm just from Kotaku it seems? But like I said, I really only learn of articles through Twitter, my RSS reader of various blogs, and here on GAF, so I fully made for the possibility that I could have just missed them. From my feeds I seem to have seen way more articles about DC than MCC is all I'm saying.
The way to get a refund is to persevere and keep taking up the CS rep's time. Most companies have a sort of policy where they don't want to spend past a certain amount of time on any one customer and any one issue. At some point they've expended more time dealing with you than it's worth and that is costing them more than simply refunding you.
If you keep bugging them (making sure to reference the same case # if you were given one) they'll eventually give in.
Why do you need to keep hassling them? The game is still broken and Frankie make it clear anyone who wanted a refund could get one.
So which game had a worse launch?
This, Driveclub, or Assassin's Creed Unity?