As I mentioned in my post, nothing about the decision to have a price point for Switch was done maliciously or an attempt to take advantage of the new console. It was as I mentioned the cost of production, development, and manufacturing. I know I have not been around here a long time and I understand that when I ask for you to trust ME on this it does not mean a lot, but I ask it none-the-less.
~Tim
First of all thank you for coming into this thread. It cannot be easy to be the one to enter the lions den after breaking bad news.
Would you be able to answer a few questions?
1. What has inflated the cost for the Switch version of your game?
I know for the physical version of the game there will be costs involved for the carts and the packaging. So if that is what is taking the price over I think it is reasonable to charge slightly more for the game to make up for those costs. But that brings me to the more important questions.
2. Why does the digital Switch version not cost the same as the digital versions on other platforms?
If Nintendo is forcing price parity that is of course out of your hands but as the digital version of Puyo Puyo Tetris shows, Nintendo does not forbid different price points for digital and physical.
So I ask respectfully for the reasoning behind this. Personally $40 seems like a fair price for your game. And if it was $40 across the board I would not have hesitated for a moment to pick it up. Also if the Switch physical version was $40 and all digital versions were $30, I would still pick up the physical Switch version realizing that I was paying a $10 premium for the card and packaging. I had every intention of buying this game.
But without an explanation for the price discrepancy I am feeling that I will probably pass on this title (or get it on a Steam sale down the line). I believe you when you say it is not your intention to overcharge Switch customers, but you need to further communicate why this price is justified. The problem right now is messaging. No one wants to feel like a sucker.
I thank you for supporting so many platforms and I wish you luck with your game but this will need to be cleared up or I can see the Switch version of this title underperforming. Customers have been led to expect that a later port of a game will either contain extra content or be priced lower. A game launching later for a higher price has historically not fared well. (See Mass Effect 3).
Anyway I look forward to hearing more about this title and the Switch version and I am definitely in a place to be persuaded back into buying it. I just need to know that I am being respected as a customer.
Thank you again for your time.