Sorry if this has been discussed previously, but the search isn't working for me and my Google searches have not (permanently) fixed my issue.
I have upgraded the HDD on my PS4 several times previously (original PS4 and when I upgraded to PS4 Pro), and didn't have any issues before but now I'm getting an error playing digital games on my Pro after swapping the HDD from 1TB to 2TB.
Before swpping the HDD I did a system backup to an external HDD and backed up our Trophies. I then swapped the HDD and initialized the PS4 using the 5.0 firmware. I launched the OS and restored my backup from the external drive with no issues. After the restore, I signed back into my PSN account (and my son's accounts) and there didn't appear to be any issues. All of my games appeared as they were previously.
However, I've now found that anytime I try to launch one of my digitally purchased games I get the error message:
I've checked in my settings the console is activated as my Primary PS4. Now, there is an option to Restore License, which I have done now several times and it will run and sync my licenses successfully. At this point my games work fine... until I shut down the PS4 and turn it back on again later. Even if I'm in the lower power sleep mode, when I power the console back up I can no longer play my digital games until I restore the licenses again.
Obviously this is an annoying situation, and I don't want to explain to my kids (or wife) how to do this every time either. Is there any known reason why my licenses are not sticking around? I've never game shared with another system (other than my old PS4 which was wiped when I traded it in).
I have upgraded the HDD on my PS4 several times previously (original PS4 and when I upgraded to PS4 Pro), and didn't have any issues before but now I'm getting an error playing digital games on my Pro after swapping the HDD from 1TB to 2TB.
Before swpping the HDD I did a system backup to an external HDD and backed up our Trophies. I then swapped the HDD and initialized the PS4 using the 5.0 firmware. I launched the OS and restored my backup from the external drive with no issues. After the restore, I signed back into my PSN account (and my son's accounts) and there didn't appear to be any issues. All of my games appeared as they were previously.
However, I've now found that anytime I try to launch one of my digitally purchased games I get the error message:
I've checked in my settings the console is activated as my Primary PS4. Now, there is an option to Restore License, which I have done now several times and it will run and sync my licenses successfully. At this point my games work fine... until I shut down the PS4 and turn it back on again later. Even if I'm in the lower power sleep mode, when I power the console back up I can no longer play my digital games until I restore the licenses again.
Obviously this is an annoying situation, and I don't want to explain to my kids (or wife) how to do this every time either. Is there any known reason why my licenses are not sticking around? I've never game shared with another system (other than my old PS4 which was wiped when I traded it in).