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Pre ordered Mario Odyssey from Amazon, never again.

I got 60 bucks when they didnt deliver my Ps4 on launch day. UPS normally came around dinner time, it came the next day midday so it was worth it waiting like half a day to get a free game out of it. Never pre ordered a game from them from what I recall.
 

Metzhara

Member
I genuinely wish there was a way to determine if this sort of thing is AMAZON or CARRIER.
I get the sense it is carrier if only because of my experience with multiple services, including Amazon.
With that said, if you use DHL as a company... you will never receive my money because I often have difficulty receiving my product.
 

jorgejjvr

Member
"Package arrived at a carrier facility - 7:25 PM"

"Arriving today by 8 PM"

From amazon support -

"until 9 pm they are rerouting packages" EST

Not sure if I should hold out hope for today...

Edit: now it says expected Oct 27-31st

:(
 
My UPS tracking said a day delay, so it was coming Monday.

Did a Livechat with Amazon, they talked to UPS and supposedly got it changed to today.

Tracking info still shows Monday and the package is in Memphis, 3 hours from me.
 

JakeD

Member
Amazon is 0 for 4 on release day delivery for my last four pre-orders. I won’t pre order anything from them anymore if it’s something I care about having on day one
 

majik13

Member
so looks like my carrier is AMZL(Amazon Local I think). And I think there are lots of complaints for them...so not looking good for me, but we will see.
 

JSoup

Banned
Amazon is 0 for 4 on release day delivery for my last four pre-orders. I won’t pre order anything from them anymore if it’s something I care about having on day one

It's strange to me that so many people have had issues with Amazon pre-orders. I've been pre-ordering game through them for years and haven't had any issues so far. If I don't get my copy of Mario today, this'll be a first.
 

mrpoopy

Member
Mine says "Now expected Oct 27 - Oct 31"

Anyone know if I can return it without getting charged a fee so I can buy it digitally?
 

Petohtalrayn

Neo Member
First time I've had a problem with an amazon pre-order. It said delivering today up until half an hour ago and now it's telling 27-31 and to come back for options if it does not arrive by Nov. 1. Frustrating.

I'll be tempted to go digital and just return the physical copy if it doesn't come tomorrow. Would miss the prime discount that way, sadly.
 
Guys, Amazon has been doing this for a while now.

They promise release date delivery with Prime and then blow it, delaying it for a few days.

This most recently happened with South Park: Fractured But Whole, and as far back as Pokemon Sun and Moon (which came 4 days late).

I'm using Best Buy GCU from now on.
 

Kumorin

Member
Oh fuck, here we go again. They screwed my switch order up back in March and had to wait 3 extra days to get it, and I swore them off at that point.

Reserved a x1x from them. Thought it’ll be ok. I’m still hoping.

Mario odyssey reserved release date delivery. Not here, in the tracking info since it’s usps there’s literally nothing to see where it’s at.

I’m done with them.

I ordered thru Best Buy and they missed their delivery date as well thru FedEx. So chin up! The grass is just as dead on the other side of the fence.
 

Clockwork

Member
It was much easier for me to walk into Walmart where they had like 20 on the shelf just sitting there.

Great game btw.
 

Babyshams

Member
Oh fuck, here we go again. They screwed my switch order up back in March and had to wait 3 extra days to get it, and I swore them off at that point.

Reserved a x1x from them. Thought it'll be ok. I'm still hoping.

Mario odyssey reserved release date delivery. Not here, in the tracking info since it's usps there's literally nothing to see where it's at.

I'm done with them.

So you swore them off then proceeded to pre-order two more things... you keep using that word...

inconceivable.gif
 

Metalmarc

Member
I've actually had Prime Parcels that were supposed due the next day come later than something ordered to the same address by my family member with regular amazon shipping

They have really got worse in the UK too imo
 
Dude, its a GOOD thing when this happens. Go buy a copy from walmart. Once the amazon copy arrives, return it at walmart to get your walmart purchase refunded yet still have itnlaunch day.

My Mario Odyssey amazon order got delayed too. I complained to their support and they gave me a $20 credit. That combined with the prime discount made my copy essentially $31. I am already playing my walmart copy and will return the amazon one at walmart whenever it shows up.

Yall act like you have no recourse. I get it when its a LE or something like the SNES classic, but with a mass produced, easily obtainable thing like a regular edition of a game? Take the win.

Also, when you "swear someone off", maybe try sticking to your guns instead of continuing to patron that establishment. I swore off Madden after Madden 25, swore off CoD after Ghosts. And to this day I havent touched either franchise since.
 

paulpp

Neo Member
I ordered using free shipping (no prime) and I got it early this morning. Usually takes a week or so for a new release to arrive with free shipping.

Seems completely random. Guess I got lucky this time.
 

Hinedorf

Banned
I feel your pain sir, this was me with the Switch came out. I literally bought every accessory, botw, bomberman........surprise surprise day of delivery - "sorry for the unexpected delay"

I do believe I waited 3 extra tormenting days when in reality and as much as I want to blame the system know that if I want this avoided, STORE PICKUP DAY OF RELEASE.

It's not your fault the system should work right, it just doesn't, so do like me get yourself a best buy gamers club and pick it up.


I had a problem last night at the 9pm PAC time release at Best Buy. For some reason my process was still stuck in pending. But because I went to the store they happened to have several backups which they could cancel my online order and make me payout for the game on spot, which to be fair WORTH IT!

Delivery to your house is bullshit, it's been bullshit forever. In-Store pickup is your always your best chance even when shit goes sideways.
 

Duxxy3

Member
I had multiple pre-orders from them that didn't come on release day. If I really want something on release day I just go to gamestop.
 

HalfJoey

Neo Member
Mine hasn’t arrived yet. It’s 7:40pm here but there is still time. I wouldn’t be as frustrated if Amazon said it was delayed until tomorrow, but at 11:30AM I received a text saying it had been delivered by the Amazon carrier service. I was home all day so I know it wasn’t delivered. Also sometimes amazon take a picture of where the package iwas placed and they didn’t do that this time. False delivery confirm happens at least once every ten orders of mine. I will get a delivery confirmation but the package then shows up the next day.

I’m not worried the package was stolen because this happens a lot. I just don’t like the false confirm.
 

Red Comet

Member
Ordered both Odyssey and AC Origins from Amazon with a guaranteed delivery date of today. Just got home to find out that’s it’s late and might not be here til the first. Fucking crushed because this weekend is the only time I would have had a chance to play.
 

ColonelT

Member
My AC Origins / Mario Odyssey preorder failed to show today by 8:00 PM. Called customer service, asked for a supervisor, demanded a refund. Got a full refund, including the 20% discount (so I turned a profit), and he said if the games show I don’t have to return them. Annoying, but in the end I think I won.
 

TaroYamada

Member
I gave up on them when I ordered Yakuza 0 and they had to resend it to me 4 times before I got a copy that wasn't dented to hell, then I tried with Kiwami and the first one was smashed -- went immediately over to Walmart and bought it off the shelf. With 0 I explicitly told them twice to send it to me in a cardboard box, not a mailer. Didn't listen.
 

majik13

Member
yep, mine missed the "arriving by 8pm" delivery. Now says anytime between the 28th and the 31st. Im on Live Chat now, agent has said hello, thank you greeting stuff, yadda ydadda, and has since disappeared and is no longer responding to me....

Edit: theu replied a little after this post. They guaranteed delivery tomorrow morning and gave an additional 20% off the order
 

The Dude

Member
Folks can say what they want about amazon, but in my many years of experience I found them a joy to buy from. There's occasional blips but that happens with any store. They're just no fuss no muss on returns or exchanges, it's just never been an issue once and I've spent thousands upon thousands.

I even learned and used to my advantage that if you're in the TV market and call after you purchased a TV saying you have spotted the same TV for a bit cheaper, they will knock money off. They did it with my Sony X800D, the dude came back and asked if knocking 150 off the price would be sufficient, I was like hell ya man.

Look it up, you'll see they state since the TV market is so competitive they have some leeway on some deals and cutting some prices down.

Sorry I went a bit off the path there but I think Amazon is awesome, my favorite place to shop.
 
Why on earth are you punishing Wal Mart for Amazon's fuck up?

Give me a break. I am not PUNISHING walmart. They are getting back a sealed copy of the game that they can put right back on the shelf. They lose no inventory and no money. It is literally a net zero for them.
 
My order from Best Buy for the Switch Bundle is delayed. I went into the Best Buy today and bought it outright from the store since they had a ton. They made a fucking shipping label for what I bought even though they didn't even have the product yet.
 

Crazyorloco

Member
MIne was delayed as well. Mine says expected from 28-31st.
Luckily it’s the copy I’m using as a gift to my daughter for Xmas. I hope it comes tomorrow.

I bought the game digital on my switch.

+1 digital downloads.
 

yophlow

Banned
I don't understand why people put themselves through all the hassle of ordering online and dealing with the delivery shenanigans.

Save yourself the headache. Wake up on launch day, enjoy coffee and a crumpet, stroll down to the nearest store and buy it. Back home by 9:15, ready to play.
 
Oh fuck, here we go again. They screwed my switch order up back in March and had to wait 3 extra days to get it, and I swore them off at that point.

Reserved a x1x from them. Thought it’ll be ok. I’m still hoping.

Mario odyssey reserved release date delivery. Not here, in the tracking info since it’s usps there’s literally nothing to see where it’s at.

I’m done with them.

Right there with you

 

Crazyorloco

Member
I don't understand why people put themselves through all the hassle of ordering online and dealing with the delivery shenanigans.

Save yourself the headache. Wake up on launch day, enjoy coffee and a crumpet, stroll down to the nearest store and buy it. Back home by 9:15, ready to play.

For myself, it was because I work from 9am to 9pm today. I knew I wouldn’t have time to go to the store. I was hoping it’ll be home by the time I get home. Tomorrow I’m traveling. So there are reasons for online purchases. I bet it is convenience that makes most people do it. Going to the store can be time consuming for some.

I’m grateful for digital downloads.
 
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