I feel your pain sir, this was me with the Switch came out. I literally bought every accessory, botw, bomberman........surprise surprise day of delivery - "sorry for the unexpected delay"
I do believe I waited 3 extra tormenting days when in reality and as much as I want to blame the system know that if I want this avoided, STORE PICKUP DAY OF RELEASE.
It's not your fault the system should work right, it just doesn't, so do like me get yourself a best buy gamers club and pick it up.
I had a problem last night at the 9pm PAC time release at Best Buy. For some reason my process was still stuck in pending. But because I went to the store they happened to have several backups which they could cancel my online order and make me payout for the game on spot, which to be fair WORTH IT!
Delivery to your house is bullshit, it's been bullshit forever. In-Store pickup is your always your best chance even when shit goes sideways.