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UPDATE: Hackers are selling stolen Xbox Live accounts on foreign auction sites. (!)

Mael

Member
What's peculiar is that Microsoft actually has two-step verification set up. Here you can put in your phone number and an alternate email. To verify these security details they send a randomly generated 7 digit code to your phone or a wacky link to your email.
THIS IS NOT USED WHEN CHANGING YOUR PASSWORD, MIGRATING YOUR XBOX 360 REGION OR WHEN ATTEMPTING TO LOG IN FROM AN UNVERIFIED SYSTEM.

It's like, what the fu why wouldn't...?

Oh and that process doest fucking work with hotmail as far as I know.
I know I had to contact the service center to get access to msn and co because they never fucking sent that message to my phone.
 
It was already mentioned on a previous page, but one plausible scenario involves the fact that you can completely bypass password authentication when logging into your console if you've ever downloaded the profile. For example, put your profile on a USB stick and go take it to another console. Notice you do not have to enter your password. It stands to reason that if there were a way to download a profile through some sort of backdoor or vulnerability in the XBL API, then game would be over.

I'm fairly sure this is the exploit being used. I'm fairly concern that the profile package isn't even very well protected. I hope that they are sniffing live traffic and getting what they need that way but the more I've looked into it, the more I'm concerned that they really only need your account name, insert it into a profile restore packet request and send it to Live.
 

Maxim726X

Member
I unknowingly purchased one of these a few years back from an auction site (and yes, they're still for sale on said auction site). I thought I was getting a code for points, instead I received an account.

I called Xbox Live and told them where I purchased what I believed to be a stolen account, and the fact that there are many other sellers doing the same exact thing.

She told me not to worry about it- Even that I could use the points if I wanted to. Nothing about going after the site or the seller. I don't get it either.
 

Vorg

Banned
So sony gets hacked and we get a media circus. Nothing happens in the end. Microsoft gets hacked, accounts get stolen, sold and used by several people not the original owner. No one talks about it except for GAF. I don't get why the gaming media isn't all over this.
 

coopolon

Member
So is the general census that MS is paying journalists not to talk about it?

No, I don't think anyone is arguing MS is paying anyone. I think it's just that whenever a journalist's account gets hacked, Microsoft rushes their account recovery so it only takes a few days or less. So the journalist thinks it's no big deal, while the average consumer has to wait 2 weeks to 2 months to get their accounts back. The gametrailers.com guy is a great example of this happening recently, he tweeted his account got hacked, it was recovered in an incredibly short amount of time.
 

Maxim726X

Member
So sony gets hacked and we get a media circus. Nothing happens in the end. Microsoft gets hacked, accounts get stolen, sold and used by several people not the original owner. No one talks about it except for GAF. I don't get why the gaming media isn't all over this.

Accounts have been on sale for years... I remember seeing them 4 years ago, at least.
 

Grecco

Member
So sony gets hacked and we get a media circus. Nothing happens in the end. Microsoft gets hacked, accounts get stolen, sold and used by several people not the original owner. No one talks about it except for GAF. I don't get why the gaming media isn't all over this.


Microsoft hasnt been hacked.
 

Rebel Leader

THE POWER OF BUTTERSCOTCH BOTTOMS
So sony gets hacked and we get a media circus. Nothing happens in the end. Microsoft gets hacked, accounts get stolen, sold and used by several people not the original owner. No one talks about it except for GAF. I don't get why the gaming media isn't all over this.

Xbl hasn't been shut down.

Even if it does, it won't be as LOUD as PSN.
 
well this makes me feel all warm and fuzzy considering the fact that my account was Fifa hacked at the end of December....

Can't believe all this isn't bigger news than the Sony PSN saga. Much more people have been adversely affected I'd bet.
 
my understandig about the differences between the PSN and MS situations is that, while PSN got hacked, Live didn't, the users have been the ones hacked with scamming sites
 
So sony gets hacked and we get a media circus. Nothing happens in the end. Microsoft gets hacked, accounts get stolen, sold and used by several people not the original owner. No one talks about it except for GAF. I don't get why the gaming media isn't all over this.

Holy shit why do they even post?

Microsoft has not been hacked. Big difference. That's why there isn't and never will be a media circus and the vast, vast majority of people will never even have to worry about this.
 

Fersis

It is illegal to Tag Fish in Tag Fishing Sanctuaries by law 38.36 of the GAF Wildlife Act
Microsoft hasnt been hacked.
How do you know? Remember a couple of months ago when Microsoft forced lots of people to change their MSN/Hotmail passwords? I wonder why? ...

* Twilight Zone music *
 

drizzle

Axel Hertz
I'd like to say that, when I say that "people with easy passwords" and "social engineering", I mean all of it: Phishing sites saying "input your info for free points", sites selling points that tell you that you need to login to get the points, password databases being raided and double checked for same-password gamertags. All of it is a valid form of hacking to get these accounts. None of these scenarios has Microsoft being compromised. Combine all these methods and you have a decent stream of gamertags to steal from. I believe the most widespread way to steal these accounts is a combination of all methods listed.

I will say that I really do like the "insert a gamertag name into a recovery package and send it to Microsoft" idea. I just think that, if it was that easy, it would have been overused so much that it would've been fixed by now. It's like somebody said earlier in the thread: Nobody is going to find out about an exploit and sparingly use it to keep it open for 2 years. They will milk that shit to the ground, to get the most profit from it as soon as possible. Still, it's very possible that a method to retrieve gamertags without the actual password is out there.

Well Kotaku is running a story on it, anyways. So that's a start!

http://kotaku.com/5873604/

That Kotaku story wonders about the account being locked, but still being used to buy points and share points.

When my account was "hacked", I was sitting on my computer, so I quickly changed the password, thinking it would be good for something. As we all know, he already had retrieved my account to another xbox, so changing the password didn't do any good, and the "hacker" started using the points. I called the support and they said the same thing: The account is being locked for your protection, so on and so forth.

However, a couple of hours later, the "hacker" was still using Microsoft points buying FIFA cards. I called back and the lady said that yes, the account was locked, but since the gamertag was logged in on an xbox, it still had full access to everything.

Later I found out that, as long as a Gamertag is online, it'll remain online. I think recently they added a 2 hour system check on the server to see if everything is ok with the account. That's obviously still not enough.
 

Pie and Beans

Look for me on the local news, I'll be the guy arrested for trying to burn down a Nintendo exec's house.
That's why there isn't and never will be a media circus and the vast, vast majority of people will never even have to worry about this.

People should be MORE concerned over this security failing, more so than the Sony database hack.

- Sony was targeted by basement dweller hackers looking to prove a point through massive data stealing, not for commercial gain. Sony acted fairly quickly to inform customers to watch their credit cards just in case (a very very small percentage ever affected), change passwords and so on.

- An inherent MS security flaw in the way accounts can be reclaimed and accessed has yielded an entire black market of account thefts dealing in exploiting people's logged credit card info for MS points and more every single day of the week. No wide response, no changes have been made to security measures, you're just at risk now as you were when this first started and its DISGRACEFUL and not getting widely reported.
 
5 months later I receive an email saying my account has been changed from US to UK, so hopefully I get it back soon.

They said I can keep all the DLC purchased in my name for all those games I don't own. Great.
 
If you paid for your current subscription with a credit card, then you can't remove that card from the system until your current sub expires.

Yes, it's absurd.

I am vulnerable to financial theft until 2013 because of this insanely anti-consumer policy. That is, unless I cancel that card. Which I will be doing tomorrow. Fuck this shit.

Does Microsoft start throwing a hissy fit when your card expires? Like asking you to put a new one on their system even if you're not a Gold member. Does it automatically erase from their database or do you have to ring them up? I heard they can still successfully charge to it even though it's expired - but if you try and use it for yourself it doesn't work. smh.
 

TheSeks

Blinded by the luminous glory that is David Bowie's physical manifestation.
So what's worse, this or when Sony got hacked?

And if it's this, why are more people not talking about it?

Both. But Sony was compromised by 47 million accounts, which this (right now) is 1-5million(?) accounts compromised. Meanwhile, Sony's service was shut down for a month with little to no explination (a security risk) while MS continues to have a service but complete silence (or "it's a non-issue since it's account social networking") about it.

Sony's edges out for 2011, but this could be Fail of the Year 2012 if it accelerates and MS doesn't stop it.

Does Microsoft start throwing a hissy fit when your card expires? Like asking you to put a new one on their system even if you're not a Gold member. Does it automatically erase from their database or do you have to ring them up? I heard they can still successfully charge to it even though it's expired - but if you try and use it for yourself it doesn't work. smh.

No. They'll continue to "charge" you until a month later and then they'll lock the account like a Steam ban (can't sign into Live, basically) and go "you owe us, pay bitch."

You can turn off auto-renew but it's basically a PITA still because you have to go through hoops to remove the credit card information.

I'm just glad I did that two years ago and haven't looked back toward renewing Gold subscriptions.
 

alstein

Member
No, I don't think anyone is arguing MS is paying anyone. I think it's just that whenever a journalist's account gets hacked, Microsoft rushes their account recovery so it only takes a few days or less. So the journalist thinks it's no big deal, while the average consumer has to wait 2 weeks to 2 months to get their accounts back. The gametrailers.com guy is a great example of this happening recently, he tweeted his account got hacked, it was recovered in an incredibly short amount of time.

Tom Chick's got hacked semi-recently, and he was very critical of Microsoft.
 

drizzle

Axel Hertz
Does Microsoft start throwing a hissy fit when your card expires? Like asking you to put a new one on their system even if you're not a Gold member. Does it automatically erase from their database or do you have to ring them up? I heard they can still successfully charge to it even though it's expired - but if you try and use it for yourself it doesn't work. smh.

If your auto-renewal is on and the credit card on the database is expired, your account will be renewed and that invalid credit card will be charged. It won't work, obviously. Your account will continue being GOLD (because it renewed) and Microsoft will try to charge that credit 2 more times in the next two months (a total of 3 Months of "free live" and 3 tries to charge you for the new block of gold time, one each month).

After the third time is denied, since the card is invalid, your account will be suspended because you didn't pay for the service (the automatic renewed GOLD account which you didn't really ask for). From that point on, I've been told it's very hard to get your account back. To prevent this, either turn auto-renewal off or, if you're already screwed and are in the 3 month "we're trying to charge you but you're not paying us" period, you NEED to add a new Credit Card to the system prior to the third charge. Calling support won't get you anywhere.

Maybe it changed by now, but that's what used to happen one year ago.
 

Princess Skittles

Prince's's 'Skittle's
It's absolutely disgusting that this is still going on.

Two step authentication should have been added to the 360 back in June (or whenever this became a thing).
 

Ramma2

Member
Thankfully the card on my xbox live account is invalid, due to a fraud investigation I had earlier in 2011 (not related to XBL). My Xbox live account did get compromised and when they tried to purchase blocks of points they failed, which alerted me to the hack right away and I was able to change my password and put an end to it before it got out of hand.

I've since switched to retail cards for points and live subs and will have to keep it that way.
 
This issue really needs to get beyond the gaming media and into the mainstream media. That is the ONLY way that Microsoft will acknowledge the severity of the situation and take the steps necessary to correct it.
 

drizzle

Axel Hertz
Thankfully the card on my xbox live account is invalid, due to a fraud investigation I had earlier in 2011 (not related to XBL). My Xbox live account did get compromised and when they tried to purchase blocks of points they failed, which alerted me to the hack right away and I was able to change my password and put an end to it before it got out of hand.

I've since switched to retail cards for points and live subs and will have to keep it that way.
The fact that you changed your password didn't prevent anything. Your account was just abandoned because the Credit Card on file is invalid.

Once your gamertag was recovered on that console, it's still accessible. That's something that also scares me: The amount of gamertags that are not exploitable but are already hacked, and people are just waiting for a valid CC to be inserted in it.
 

RPGamer92

Banned
This issue really needs to get beyond the gaming media and into the mainstream media. That is the ONLY way that Microsoft will acknowledge the severity of the situation and take the steps necessary to correct it.
The problem is that whenever a journalist gets hacked, MS rushes to help only them so they won't report about it.
 

HolyCheck

I want a tag give me a tag
If you paid for your current subscription with a credit card, then you can't remove that card from the system until your current sub expires.

Yes, it's absurd.

Yeah I just found this out. ugh.

god knows i'll forget to remove it when the gold ends in a week
 
No. They'll continue to "charge" you until a month later and then they'll lock the account like a Steam ban (can't sign into Live, basically) and go "you owe us, pay bitch."

You can turn off auto-renew but it's basically a PITA still because you have to go through hoops to remove the credit card information.

I'm just glad I did that two years ago and haven't looked back toward renewing Gold subscriptions.

This. I'm going to be sending an inquiry to get my info removed from them today, and just use cards going forward. This is more than a wee bit absurd. The fact that they haven't added additional protection is also absurd...I have three consoles in my house, so I'm signing in on different ones all the time, and frankly I wouldn't mind a security pass when logging in.


Hell I'd love it.
 

drizzle

Axel Hertz
I've since switched to retail cards for points and live subs and will have to keep it that way.
This is the way to go.

Except you can't benefit from paid Live Events (like the UFC app, that's on beta right now) or crazy ass deals on GOLD (1 usd per month FOREVER) without a valid CC on file.

Hell, even the Free Beta UFC matches required you to have a CC on file (mine is invalid and it still worked), because a Charge of 0.00 USD goes through Microsoft's system. No CC? Sorry, you can't purchase this event valued at 0.00 USD.
 

Clear

CliffyB's Cock Holster
I'd just like to hop on my soapbox for a minute and point out that several times in this thread its been stated that PSN CC info was compromised, when as far as I'm aware -and I followed the incident closely- PSN CC info was only POTENTIALLY compromised. Sony were unable to rule out whether those databases were hacked.

I'm not saying this to white-knight for Sony, because the potential should never have existed in the first place, but, to highlight how distorted and sloppy the reporting of the situation was.

What we have here are ACTUAL cases of small-scale fraud, and noone seems to be actively investigating the methodology by which it is being achieved. And people are wondering why the enthusiast press is so ineffectual at pursuing the issue...

The irony is that from a criminology perspective the PSN hack was a better piece of corporate sabotage than it was a crime for profit; yet the press pushed it as the latter with ominous concerns of mass identity-theft.
 

jagowar

Member
What's peculiar is that Microsoft actually has two-step verification set up. Here you can put in your phone number and an alternate email. To verify these security details they send a randomly generated 7 digit code to your phone or a wacky link to your email.
THIS IS NOT USED WHEN CHANGING YOUR PASSWORD, MIGRATING YOUR XBOX 360 REGION OR WHEN ATTEMPTING TO LOG IN FROM AN UNVERIFIED SYSTEM.

It's like, what the fu why wouldn't...?

I thought that stuff was all about reactive after your account was hacked to prove you were the one trying to reset? I actually changed my password on the first (always change it on jan 1 and july 1) and it did not make me give a code (and I have all those proofs setup).
 

drizzle

Axel Hertz
I've been thinking...

I guess that a two tiered email-confirmation system on a system where, usually, the email associated to the gamertag and said gamertag are both on the same login system, Windows Live, (I'm guessing most people that use Live have a Hotmail email, because when you create a new gamertag on the xbox, you automatically create a hotmail account) wouldn't be very useful, unless you register a secondary email for account retrieval purposes, which I believe is not mandatory.

Still, they need to do something.
 
It's funny how you get angry everytimes someone criticizes microsoft.

Whoa there, no need to take your insecurities out on me. Tons of people on this very page have said the same exact thing I have.

The "holy shit who do they even post" is fully in context. Whole topic of people explaining how it isn't a hack and why it isn't, and then:

"bu-bu-bu Sony gets hacked and its a big deal but Microsoft gets hacked and only GAF cares! I just don't understand."

wat
 

Zoe

Member
(I'm guessing most people that use Live have a Hotmail email, because when you create a new gamertag on the xbox, you automatically create a hotmail account)

Has it always been like that? I don't remember getting one.
 

ShogunX

Member
I posted about Tradetang and DH gate on here months ago and people either ignored or or decided it wasn't worth a response. Maybe it was because I didn't make a thread with a sensationalist headline or something.

SMH.


A large part of these Hong Kong sellers business is acquired through phishing links and social engineering. How do I know? Because I have one of them on my google chat.
 
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