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3 months of back and forth with MS after XBL account hack and lose everything

Same shit happened to me but I just took the loss and moved on. I'm still pissed believe me but there's more important shit on my docket so I guess you live and learn.
 

chubigans

y'all should be ashamed
Someone on here lost his account after he hacked. Can't remember who it was unfortunately.
That is some damning evidence. Well done.

reading various threads about the issue on this and other forums. Do you have any figures to dispute my claim?

Social engineering, phising, poor security practiced by the user, keyloggers, etc, etc, etc.

For gawds sake man give it up already.
 
Someone on here lost his account after he hacked. Can't remember who it was unfortunately.

They have acknowledged the issue.

So you're basing your arguement on ONE GAFfer who you can't remember? Just wanted to be clear?

As for MS acknowledging the issue, the only acknowledgement they've made is that it is user's choosing weak passwords, despite claims of users choosing insanely unique passwords still getting hacked.

Listen, I get it, you love Microsoft. You can still be a fan, and call bullshit when you see it. They're not mutually exclusive.
 

sloppyjoe_gamer

Gold Member
RROD was a different issue. Lying about this would be suicide.

Not exactly.

RROD= Users not being able to use a product that they paid for in the way it was advertised.
XBL HACK= Users not being able to use a service that they paid for in the way it was advertised.
 
So you're basing your arguement on ONE GAFfer who you can't remember? Just wanted to be clear?

As for MS acknowledging the issue, the only acknowledgement they've made is that it is user's choosing weak passwords, despite claims of users choosing insanely unique passwords still getting hacked.

Listen, I get it, you love Microsoft. You can still be a fan, and call bullshit when you see it. They're not mutually exclusive.

Yes. What's wrong with that?

Heh, I don't love MS and you only show your ignorance by thinking I do. And there is no proof that MS have been breached, so I tend to believe the official line as people always lie about their personal security measures when they are hacked.
 

sloppyjoe_gamer

Gold Member
Yes. What's wrong with that?

Heh, I don't love MS and you only show your ignorance by thinking I do. And there is no proof that MS have been breached, so I tend to believe the official line as people always lie about their personal security measures when they are hacked.

Cmon....do i need to quote your handle again? :)
 
oh wow. naw man, I wouldnt challenge that kind of quality verifiable source

So we're good. Excellent.

I disagree, They would lie about this if it happened, I don't have any faith that they wouldn't lie about it, I would like to see proof either way.

Fair enough, but in my opinion they wouldn't lie about something as serious as this. The negative impact on the reputation would be considerably greater than the RRoD issue.

Not exactly.

RROD= Users not being able to use a product that they paid for in the way it was advertised.
XBL HACK= Users not being able to use a service that they paid for in the way it was advertised.

Irrelevant to the point I responding to.
 
There must be some kind of loop in Xbox Live security. There is no way that those mass Fifa hacks are random, there must be a pattern.
 
Yes. What's wrong with that?

Heh, I don't love MS and you only show your ignorance by thinking I do. And there is no proof that MS have been breached, so I tend to believe the official line as people always lie about their personal security measures when they are hacked.

So one forum post is damning evidence for Sony? But when it comes to thousands of posts about MS security issues, you tow the company line.

This is some Grade A trolling here folks. This is how it's done! Bravo!
 

LakeEarth

Member
The best part about this is that these horror stories encouraged me to remove my credit card from my Xbox to lower my chances of getting royally fucked over. Let me just click "remove credit card" on xbox.com ....
This payment option cannot be removed at this time. Go to the Payment method information page to view services associated with this payment option.

FUCK OFF MICROSOFT!!! That button seriously hasn't worked for 2 months. I know I could call them to remove it, but I just want to see how long this button will refuse to work.
 
Cmon....do i need to quote your handle again? :)

....

You should probably read the links before you post them....

http://www.insidegamingdaily.com/2011/10/20/microsoft-responds-to-fifa-12-hacks/

Like they say, Microsoft basically are saying that people are having problems, but hey, its not them, that isn't really acknowledging anything.

You asked for a link that had an official acknowledgement, I'm sorry it wasn't specifically what you were looking for. Perhaps in future you could use Google to search for whatever it is you're looking.

Crazy, I know.
 

chubigans

y'all should be ashamed
Yes. What's wrong with that?

You know what I love? The fact that we get a story from a random guy on the internet about losing his MS account and you say this:

Well, we are only getting one side of the story...

Not saying the guy is leaving info out, but something doesn't really add up when the majority get their accounts back with zero problems.

And then you read some story from a random guy on the internet about losing his PSN account, who you can't remember at all, and take it as gospel fact.

Help me understand that, Speedy.
 

dallow_bg

nods at old men
I've known the guy through his posts for years at that site. He's just a quiet, humble, educated teacher who only plays when he has time during breaks.
I was sure it would have been solved quickly for him last year.
 

AgentP

Thinks mods influence posters politics. Promoted to QAnon Editor.
Sony should have just told the world they were not hacked, it seems to work fine in practice.
 

Vanillalite

Ask me about the GAF Notebook
The fact that MS won't add essential 2 step vitrifaction for live accounts both windows and xbox when it's so plainly obvious makes me want to shy away from every getting a MS product again. Sure you can add a mobile number, but that only helps getting your account back after the fact. Just frick'n give us 2 step codes like everyone else out there who's sensible does.
 
So one forum post is damning evidence for Sony? But when it comes to thousands of posts about MS security issues, you tow the company line.

This is some Grade A trolling here folks. This is how it's done! Bravo!

And how many people have been permanently banned from their paid for content with MS? Sure they have to kick up a fuss, but they eventually get their accounts back.

Sony on the other hand outright refuse, if you dare to get any money lost in a hack back from your bank, they ban your account and you lose all content you've paid for. No recourse, that's it.
 
You know what I love? The fact that we get a story from a random guy on the internet about losing his MS account and you say this:



And then you read some story from a random guy on the internet about losing his PSN account, who you can't remember at all, and take it as gospel fact.

Help me understand that, Speedy.

Devil's advocate.

And how many people who have been breached have had to suffer through something like this? Two by my count.
 
And how many people have been permanently banned from their paid for content with MS? Sure they have to kick up a fuss, but they eventually get their accounts back.

Sony on the other hand outright refuse, if you dare to get any money lost in a hack back from your bank, they ban your account and you lose all content you've paid for. No recourse, that's it.

Again, besides this one forum post that you can't seem to find, show me any sort of proof of this happening. This story had nothing to do with Sony, but you decided that you had an axe to grind. Time to step up!
 

Noshino

Member
....



You asked for a link that had an official acknowledgement, I'm sorry it wasn't specifically what you were looking for. Perhaps in future you could use Google to search for whatever it is you're looking.

Crazy, I know.

I asked you for the public acknowledgement of these hacks, yet you provided me with links to statements that claim that there is nothing wrong with their system.

In the future you should use Google before making any claims.
 
The fact that MS won't add essential 2 step vitrifaction for live accounts both windows and xbox when it's so plainly obvious makes me want to shy away from every getting a MS product again. Sure you can add a mobile number, but that only helps getting your account back after the fact. Just frick'n give us 2 step codes like everyone else out there who's sensible does.

Are you emailing both Nelson and Stepto daily for them to implement 2 step? If you're not, you have no right to complain about them not implementing it.

Want it, email them daily and don't let up. I've said as much for weeks, but people would rather bitch and moan instead of firing off an email asking for 2 step.
 

sloppyjoe_gamer

Gold Member
And how many people have been permanently banned from their paid for content with MS? Sure they have to kick up a fuss, but they eventually get their accounts back.

Sony on the other hand outright refuse, if you dare to get any money lost in a hack back from your bank, they ban your account and you lose all content you've paid for. No recourse, that's it.

Spouting such hard facts like that, im SURE you have a link to back it up that has the exact number of people who have had this happen, as well as the Official Sony response saying that yes that is how they do business..??
 
I asked you for the public acknowledgement of these hacks, yet you provided me with links to statements that claim that there is nothing wrong with their system.

In the future you should use Google before making any claims.

Which is them acknowledging the issue. What more were you expecting? Them to call the issue a hack?
 
Spouting such hard facts like that, im SURE you have a link to back it up that has the exact number of people who have had this happen, as well as the Official Sony response saying that yes that is how they do business..??

Don't need numbers or an official, I was relaying info that was posted on this very forum. I hadn't realized we needed to quality everything so people don't start with the semantics argument.

Again, besides this one forum post that you can't seem to find, show me any sort of proof of this happening. This story had nothing to do with Sony, but you decided that you had an axe to grind. Time to step up!

Step up to what? I was relaying my disappointment that MS had decided to follow in Sony's shoes. It's relevant to the topic at hand.
 

Grecco

Member
This is different than pretty much every other hacking news story because this guys issue is with the policy enforcement team. Microsoft at least from what he wrote said that he was banned because of acts that happened before his account got compromised. He says that the hacker just did not bother to exploit his account/convert it to russian, and was accesing it normally that caused the ban. Its a very interesting issue and it remains to be seen if Stepto comes out with some information.


Basically tldr we shouldnt be talking about Sony hacks in this thread.
 

obonicus

Member
Devil's advocate.

And how many people who have been breached have had to suffer through something like this? Two by my count.

That's not even the point. The point is that when it comes to this subject you do everything short of accusing the complainant of being a liar, but the amount of good-will you have towards MS is without end. It's hardly being devil's advocate when you advocate for a single side consistently.
 

Evlar

Banned
That's not even the point. The point is that when it comes to this subject you do everything short of accusing the complainant of being a liar, but the amount of good-will you have towards MS is without end. It's hardly being devil's advocate when you advocate for a single side consistently.

Actually, he did accuse the subject of the* OP of being a liar.
 

obonicus

Member
Actually, he did accuse the OP of being a liar.

I know, and he's done it in other threads on the matter, but I meant to say that he doesn't just come out and say it. It's always more in a weaselly "well, that's your side of the story, which may not the truth", or in the way he cross-examines people's statements: "aha! an error in your statement! if you're not sure about this small detail, how can you be sure of anything else?"
 
That's not even the point. The point is that when it comes to this subject you do everything short of accusing the complainant of being a liar, but the amount of good-will you have towards MS is without end. It's hardly being devil's advocate when you advocate for a single side consistently.

Goodwill for MS? Hardly.

In almost all cases, people are always at fault. It's hard for people to admit they did something stupid like used the same password over numerous sites or entered their email address into a dodgy looking site or clicked a link and entered their details into a site they shouldn't have.

Until there's proof that the source of the breach is MS, I'm going to assume the problem is mostly user related.

Too much cynicism? Perhaps.
 

chubigans

y'all should be ashamed
Don't need numbers or an official, I was relaying info that was posted on this very forum. I hadn't realized we needed to quality everything so people don't start with the semantics argument.

Maybe you were thinking of this NeoGAF user, who's PSN account was banned despite the fact that someone gained access to his account. I think this is exactly the user you're thinking of.

http://www.neogaf.com/forum/showthread.php?t=415603

Fun fact: his account was fully restored two days later. So there ya go, in case you didn't read that update.
 

sloppyjoe_gamer

Gold Member
Don't need numbers or an official, I was relaying info that was posted on this very forum. I hadn't realized we needed to quality everything so people don't start with the semantics argument.



Step up to what? I was relaying my disappointment that MS had decided to follow in Sony's shoes. It's relevant to the topic at hand.

So you're just pulling info out of your ass, gotcha. It wouldve been helpful if you said that originally so we wouldnt be here trying to have a reasonable conversation with an unreasonable person.
 
I know, and he's done it in other threads on the matter, but I meant to say that he doesn't just come out and say it. It's always more in a weaselly "well, that's your side of the story, which may not the truth".

Agreed, this isn't the first, and unlikely the last time.
 

dallow_bg

nods at old men
Maybe you were thinking of this NeoGAF user, who's PSN account was banned despite the fact that someone gained access to his account. I think this is exactly the user you're thinking of.

http://www.neogaf.com/forum/showthread.php?t=415603

Fun fact: his account was fully restored two days later. So there ya go, in case you didn't read that update.
Exactly who I was trying to think of but couldn't remember.

No worries, he'll say it was 'some other post or something'.
 
Actually, he did accuse the subject of the* OP of being a liar.

Nope, I said we were only getting one side of the story. Look, when a large number of people claim to have been 'hacked' and get their accounts back with virtually no problems, it's hard to take a person who suffer from these issues at face value.

That doesn't mean I think he's lying, but something doesn't add up with the majority don't suffer from these problems.
 
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