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My Wii U died and I lived to tell about it

Q

qizah

Unconfirmed Member
Good to know you can still use your old NiN ID over to a new console!

Hope you get your Nintendo Land disc back soon.
 

Theandrin

Member
I'm right there with you. I picked mine up last Monday, installed the update, then put Nintendoland into the console only to discover my disc drive was all screwed it(I tried other games as well). The Wii U wouldn't recognize any discs that I put into it.

Called up Nintendo, they had me send it in for repairs. I received the notice today actually that my console was finished being repaired and was shipped back to me today.

I've been a life long Nintendo fan, but I was pretty disappointed to receive a broken system. I figure that stuff happens though, and Nintendo was pretty speedy about the repair. No harm done I guess.
 

Moegames

Banned
While i dont agree with nintendo's choice of hardware with Wii U..i am very disappointed but at least i can look forward to Nintendo's in-house exclusives which should look spectacular on this new machine and finally in HD, ..i do not expect to see Wii U have many hardware issues at all. I expect to see the true next gen consoles have more hardware failures overall.

I am holding off on buying a Wii U..until their 2nd/3rd gen in house titles start appearing..right now i just dont see any point..well i guess if i was a hardcore Nintendo fan i would pick it up day 1 but i am more of gamer of all platforms..so until i see a killer app for Wii U..i'll just have to hold off.

I still do NOT trust the world's economy right now..it's still on shaky ground..so Wii U will be a decent choice for those that will not have the money to splurge on these next gen consoles coming out next year..400 dollars at least for next gen consoles.

But good luck to those that already have a Wii U..looks like a fun innovative console..i like a lot of features it has that will bring a lot of new innovation to gaming, hopefully. Sorta wish i had one to tinker around with..always love it when a new console launches...
 

Bururian

Member
I got the old Online code of death with my original day 1 Wii. Had to ship it in. thenkfully I hadn't had anything on it other than my 12 hour Zelda TP save on it.
 
Let us not forget.

F0Fgc.jpg

All we are is dust in the wind.

YOU'RE MY BOY, BLUE
 

Kai Dracon

Writing a dinosaur space opera symphony
i have valid question, is this the fastest breakdown of a newly released console?

There's always bad consoles right out of the gate. Including DOA units in boxes.

Of course, the 360 was red-ringing from day one for some unlucky people (and obviously it got worse from there.)
 

FSLink

Banned
I had my Wii U Gamepad stop working.
Wouldn't turn on, wouldn't charge, no display, and I didn't keep it on top of a "wine cooler".

Exchanged it at Best Buy (just the gamepad) and all was fine but yeah...was really odd. Googling it tells me that it might have just bricked itself when doing a Gamepad update or something when I wasn't noticing. >_>
 

neoanarch

Member
I had my Wii U Gamepad stop working.
Wouldn't turn on, wouldn't charge, no display, and I didn't keep it on top of a "wine cooler".

Exchanged it at Best Buy (just the gamepad) and all was fine but yeah...was really odd. Googling it tells me that it might have just bricked itself when doing a Gamepad update or something when I wasn't noticing. >_>

They just had extra Gamepads laying around?
 
Figured I'd also post this in here since it's about Wii U console problems.

Anyone else having issues with their Wii U reading discs when switching a game?

So far it only seems to happen for me with NSMBU. I play it, eject the disc and the system freezes. I tried exiting back out to the Wii U menu to switch, eject disc, insert new game, and it while it doesn't freeze it won't read the new game. If I power down and back on then it reads the game.

Not really sure what to make of this problem at this time. I just wrote Nintendo Customer Service/Support an email about the issue.
 
Figured I'd also post this in here since it's about Wii U console problems.

Anyone else having issues with their Wii U reading discs when switching a game?

So far it only seems to happen for me with NSMBU. I play it, eject the disc and the system freezes. I tried exiting back out to the Wii U menu to switch, eject disc, insert new game, and it while it doesn't freeze it won't read the new game. If I power down and back on then it reads the game.

Not really sure what to make of this problem at this time. I just wrote Nintendo Customer Service/Support an email about the issue.

No, havent had that problem. Only one hardlock the entire time we've had the console. There is some lag here and there, mostly on Nintendoland
 

RobbieNick

Junior Member
7 Days? When I got a launch Wii, it malfunctioned the very first day and Nintendo replaced it in a day. I guess thier customer service isn't what it used to be.
 
No, havent had that problem. Only one hardlock the entire time we've had the console. There is some lag here and there, mostly on Nintendoland

So how do you switch between games? Do you exit back out to the Wii U menu or just in game, eject the disc and put another one in? I know this is kind of a stupid question, but I'm more curious how my system is reacting as opposed to other owners.
 

RagnarokX

Member
7 Days? When I got a launch Wii, it malfunctioned the very first day and Nintendo replaced it in a day. I guess thier customer service isn't what it used to be.

6 days of shipping. They replaced and shipped it back the day they got it. Thanksgiving and a Sunday slowed things down.
 
So how do you switch between games? Do you exit back out to the Wii U menu or just in game, eject the disc and put another one in? I know this is kind of a stupid question, but I'm more curious how my system is reacting as opposed to other owners.

Just hit the Home button and go to Wii U Menu. Then swap the games. I "think" you can swap the games while you have the current game paused, but I wouldnt swap until it's completely closed out
 
Just hit the Home button and go to Wii U Menu. Then swap the games. I "think" you can swap the games while you have the current game paused, but I wouldnt swap until it's completely closed out

Cool..I'll do it this way for some more testing to see if it's a game specific issue (what I was most recently playing) or if it happens across all games when I exit out..Only has happened with NSMBU thus far.
 

rouken

Member
There's always bad consoles right out of the gate. Including DOA units in boxes.

Of course, the 360 was red-ringing from day one for some unlucky people (and obviously it got worse from there.)

ouch, there's just some consoles that are destined to die from the start.

too bad for the OP
 

Dartastic

Member
I gotta say, as the person who started the "what is up with the Wii U locks" thread, my Wii u has not locked up since. So that's nice I guess. Obviously it's a problem though.
 

RagnarokX

Member
FFFFFFFFFFFFFFFFFFFUUUUUUUUUUUUUUUUU

I just about had a heart attack. I was trying to load the eShop (it keeps giving me an error), and it froze up the same way it did when my console bricked. I really did not want to unplug it again :(

Thankfully it didn't brick again...

Since Nintendo stole my Nintendo Land disc, I would really like to download NSMBU since I already paid for it, but there's no way to do that.
 
FFFFFFFFFFFFFFFFFFFUUUUUUUUUUUUUUUUU

I just about had a heart attack. I was trying to load the eShop (it keeps giving me an error), and it froze up the same way it did when my console bricked. I really did not want to unplug it again :(

Thankfully it didn't brick again...

Since Nintendo stole my Nintendo Land disc, I would really like to download NSMBU since I already paid for it, but there's no way to do that.

Eesh sorry to hear that man.
 
ouch, there's just some consoles that are destined to die from the start.

too bad for the OP

Yeah, I had a launch Wii that was DOA - it functioned, but it would crash when reading certain sectors of the discs. Luckily I lived in Redmond, WA at the time, so could just drive over to Nintendo's customer support office and have them swap it out while I waited.
 
Mine bricked from simply going into the eshop and hitting eject on the system at the same time. It immediately went into the calibration screen with the four symbols on the gamepad, yet the TV showed a white screen.

Called Nintendo, they said it would need to get sent in, just took it back to Best Buy.
 
BLOD and no account/download migration combined? Nightmare fuel.

Eh? Did you somehow skip over the news that Nintendo migrated his account to the replacement console? Nintendo did this for the Wii, dunno why people would think they wouldn't for the Wii U.
 

Kai Dracon

Writing a dinosaur space opera symphony
such a bizarre launch for Nintendo hardware. shame to hear lots of people are having problems.

I don't know about the Gamecube, but the Wii's launch really wasn't free of some common issues. There was a problem widespread enough to become known related to the GPU the launch batch of Wiis. The sides of the screen would begin to turn red and yellow, and then white dots would start to persist across the screen in random spots.

More than a few people got this, including me. I called Nintendo support and the rep I got hadn't heard of it personally yet, but when he checked trouble tickets in the system he found that it was a known issue they were receiving. I had a replacement system within a week.

However, I will say that the number of bricked consoles due to what sounds like a very buggy firmware revision is worrying. It sounds like units are bricking when various simultaneous operations occur that cause a conflict.
 

FSLink

Banned
They just had extra Gamepads laying around?

Negative, they swapped it out with a gamepad for another console. They were trying to get me to exchange my console too but I explained to them how save data/account information is kinda stuck on the previous Wii U and the manager budged. >_>
 

Tookay

Member
First Wii U I got had a disc read errors right out of the box. No games would work for it. Returned it and got a new one in its place.
 
Thread title should be: 'My Wii U died, and U shall all hear my story'.

Negative, they swapped it out with a gamepad for another console. They were trying to get me to exchange my console too but I explained to them how save data/account information is kinda stuck on the previous Wii U and the manager budged. >_>

Someone will probably recieve that controller.
 

MarkusRJR

Member
My console has had 8 hard locks so (1 from ZombiU, 1 from NSMBU, and 6 from Nintendo Land). I'm convinced it has to do with the online integration. It only freezes for me when I either push the home button and it loads notifications from Nintendo (it'll have a flashing MiiVerse icon if there's new notifications or it'll tell you if you have friends online), enter an online related app (eShop/Miiverse), or when it loads in MiiVerse posts while in-game (like in Nintendo Land or NSMBU). I'm really hoping it's not hardware related because I remember having a nightmare with the Wii breaking (GPU and disc slot problems) and I don't want to relive that with the Wii U. Hopefully we get a patch soon.
 

Tmdean

Banned
by nintendo customer service only, after sending in a bricked console, yeah.

It sounds like customer service has the ability to send you a new console in a state with the ability to transfer any NNID over to it. It's a little different than how people were assuming that it would work - that Nintendo would transfer your account to a new system and then send the system to you.
 

RagnarokX

Member
It sounds like customer service has the ability to send you a new console in a state with the ability to transfer any NNID over to it. It's a little different than how people were assuming that it would work - that Nintendo would transfer your account to a new system and then send the system to you.
Yeah. My account wasn't preinstalled on the system. I put in my info and linked my NNID.
 

Remfin

Member
Was it actually asking specifically for your old ID, or was it just an option? Cause when I used my Wii U the first time, it already had a choice for new NNID or to reuse an existing one...
 

Arkam

Member
The OS needs a lot of work, freezing, slow loading being top 2 based on my experience

Idk I think it's pretty decent all things considered. Definetly way better than the launch ps3 system software. I mean that was a real crap show at launch and look at it now, give Nintendo a little time.
 

Nibel

Member
That's pretty shitty..

My launch Wii still works like ace. I hope that I won't experience the same issue as you..
 
I got my Wii U at midnight on launch day in the US. Updated it that night and played it all day. Then last Monday I purchased NSMBU off the eshop, exited the eshop, returned to the eshop, and the system hardlocked while loading the eshop. I had no option but to unplug my Wii U. When I plugged it back in, it would power on for a second, blink once, and then power down. The blinking blue light of death.

I contacted Nintendo, and after unplugging it for 15 seconds didn't work, I shipped my Wii U back to Nintendo.

7 days later, my Wii U has arrived in the mail. It's a brand-new unit. The day-1 update was preinstalled. When it came time for my NNID, it asked for my old NNID, my NNID password, and my email address. It warned that if I continued I would no longer be able to use my NNID with other Wii U consoles. I hit ok and it sent my to the Mii maker. New console, old NNID. It had notices I had accrued while my Wii U was away.

Only negative is that my Nintendo Land disc was stuck in my Wii U and they did not return that to me. I told them it was in there, both on the phone and in the letter I was told to put in the package. Guess I'll have to call them tomorrow.

So they are transfarring your NNID as expected. Still clumsy as all hell but at least we have a precedent now for what's happening to your account when you send it in to repair.
 
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