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The War Z: shady, misleading and false advertising.

Was reading that reddit thread and came across a guy who posted that he bought the game the first day it was available and didn't like it so he asked for a refund. And this was the reply he got



Why are people still defending this company?

Any way, Steam has started sending out refunds for anyone who asks. Good thing the devs can't fuck over Steam customers.

Please. Can you guys take a deep breath and not post every bit of negative INFO about the game without knowing the reasons?

XSOLLA is the billing company that processes payments. They cannot refund something they didn't process. Is it that fucking hard to understand?

Not to mention that XSOLLA will only refund if you have played only 30 minutes of TWZ. So paypal or cc chargeback are the only options in most cases.



I think the company deserves some of the hate. But some of the info you guys post just makes me smh at you as "informed gamers".


tl;dr - It's like asking paypal to refund a payment you made on your credit card (that is not attached to the service).
 

prwxv3

Member
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XSOLLA is the billing company that processes payments. They cannot refund something they didn't process. Is it that fucking hard to understand?

Developer changes billing company after sales have started. Customer asks developers for a refund. They direct the refund request to a new billing company who does not have any record of the transaction. So they can't process the refund. The developers can't process the refund. Apparently, no one knows who the original billing company was and no records of any transactions were maintained. Thus customer can't get a refund unless he files a chargeback. Why? Because no one has any record of his transaction.

And you're saying this is okay?
 

Deadly

Member
So steam refunds are going fine but those that purchased before it was on steam through their website are fucked, is that what I'm understanding?
 

antitrop

Member
Never in the last 12 months did I figure my favorite gaming related news-story of the year would happen less than two weeks from the end of the year.

Fuck Hammerpoint and fuck WarZ, they deserve all this. Gaben's justice is swift.
 

one_kill

Member
I think the company deserves some of the hate. But some of the info you guys post just makes me smh at you as "informed gamers".


tl;dr - It's like asking paypal to refund a payment you made on your credit card (that is not attached to the service).
The negativity is warranted.
 

Card Boy

Banned
Never in the last 12 months did I figure my favorite gaming related news-story of the year would happen less than two weeks from the end of the year.

Fuck Hammerpoint and fuck DayZ, they deserve all this. Gaben's justice is swift.

lol

I say fuck Hammerpoint for creating brand confusion.
 

gutabo

Member
You could buy alpha/beta with limited features and You got alpha/beta with limited features, i didnt see scam there, but i see scam on Steam page when they advertise finalized game without features. As I said, I dont see anything wrong with paying for alpha/beta access or funding ongoing development like for example Minecraft.
You truly are this thread's dubq. So it's ok to advertise a 100-400 square km map and get an around 10 square km instead? And that's one of the many lies. Do you even know what false advertising is? Minecraft early alpha was free BTW, I played the shit out of it and Notch never did false advertising about it. Hell, classic is STILL free.

About microtransactions i couldnt be more precise in my post how i feel about them. I've actually answered about every point of microtransaction there.
I define pay to win as a something that debalance gameplay, if they sell additional bag slot that is not affected by death, thats pay to win, if they sell armor boosters etc, its pay to win for me and if they sell option to revive with everything You got, thats also pay to win, but as long as You can kill a guy that puts 1000$ into character as fast as a lvl 1 character and he drops everything he has, its not pay to win for me.
I don't care what pay to win is to you. If someone has access to items that give him an advantage(as food an ammo are) by paying for them, it's pay to win, plain and simple. That's a fact, not an opinion. You're being obtuse. And IIRC they did say that you could recover all your stuff after dying for a price in a near future.

Oh You ask why release shop now, not after game is finalized, yep for money, exactly for the same reason as in final game. Microtransaction shops are money making features, nothing more, nothing less.
What does that mean? That their priorities are to make a good product or that their priorities are to make a quick cash in? They are giving paid access to an alpha with few finished features, misleading information, ugly textures, crappy animations, buggy gameplay and shitty support with no refunds at all BUT with a fully working marketplace with items ready to be bought.

Yeah, keep defending that POS game. If you like the game and you like being lied to, that's up to you.

Why are people still defending this company?
I have no idea.

And you're saying this is okay?
LMAO. But he likes the game!!!
 

Coolwhip

Banned
Just saw Totalbiscuits video of it. Pretty funny. But is Valve really puttying -anything- on Steam? No matter how bad or broken?
 

antitrop

Member
Just saw Totalbiscuits video of it. Pretty funny. But is Valve really puttying -anything- on Steam? No matter how bad or broken?
Their removal of WarZ overnight shows that they do take customer satisfaction into account.

They can't be blamed for letting the game on there in the first place, they can only be blamed if they did not respond to the situation in an appropriate manner (which is not the case after today).
 
I'm glad Valve did the right thing even though the game was making money. The WarZ obviously needs more work before it should be allowed to be sold on Steam.
 

Zomba13

Member
Just saw Totalbiscuits video of it. Pretty funny. But is Valve really puttying -anything- on Steam? No matter how bad or broken?

I don't think so. Towns was voted via greenlight which is valves hands off approval process. If the community wanted it, they got it (and apparantly the devs updated the store to make it clear it was beta/alpha/work in progress. Which I know I saw a while back as I was going to get it until I saw that) and The War Z got through because the devs/pub had a previous game on steam IIRC and that means they don't have to go through the greenlight process. It's not like the game doesn't work or anything. It functions and doesn't appear to be unplayably broken (like crashes etc). It's just a horrible product with a VERY misleading description and horrible people running the show. From what valve saw it probably seemed like a bad, but not broken, game. Valve are getting involved now because of the complaints and false advertising.
 

Parallacs

Member
Haha, sorry, I just woke up and I'm still drinking my coffee as I type.

Unintentional mistake that makes a good point, edited.

Haha, I've almost done that several times this morning.

There really is no other way: the standalone DayZ will HAVE to be called something different. It will never escape this brand confusion.

Perhaps World of ZombieCraft?
 

DrEvil

not a medical professional
Even though I've been having a decent time with this game, problems aside, I've just submitted a paypal dispute to get my $14.99 back (bought it in November, still within the 40 days dispute period), since I'm pretty sure these guys are going to cut and run any day now. They've made a ton of money, and now have major backlash.. it's only a matter of time before they disappear again to repeat the cycle in a few months.
 

Tash

Member
I sincerely hope all this drama results in Valve rethinking their evaluation process for Publishers with already released steam games.
 
Sergey has the record for lowest scoring metacritic game of all time with an 8/100.
http://www.metacritic.com/game/pc/big-rigs-over-the-road-racing

The scary thing is, the lowest scoring metacritic game had almost four times the user rating than WarZ currently has. If the critic rating has any relation to the user rating (which you'd expect it to, if the critics are in touch with the users) then WarZ is on for a whopping 2/100!

Big Rigs: Over the Road Racing was developed[6] and programmed in Ukraine[7] by California-based company Stellar Stone;[6] however, Sergey Titov was incorrectly credited as lead programmer possibly due to his involvement in creating and licensing his proprietary engine to Stellar Stone via his company TS Group Entertainment.[7]

if we are to believe wikipedia.
 

Mahonay

Banned
Sergey has the record for lowest scoring metacritic game of all time with an 8/100.
http://www.metacritic.com/game/pc/big-rigs-over-the-road-racing

The scary thing is, the lowest scoring metacritic game had almost four times the user rating than WarZ currently has. If the critic rating has any relation to the user rating (which you'd expect it to, if the critics are in touch with the users) then WarZ is on for a whopping 2/100!
To be fair, Metacritic's user ratings are pretty notorious for being purposely sandbagged by people.

Still, 8/100, LOL.
 

Mahonay

Banned
Obviously they had to shit it out as soon as possible, to ride the DayZ hype wave.
Yep. If I remember right they had art for the game up extremely quickly after the announcement. No surprise there.

I guess they forgot to hire an artist in those "2 years" of development time they claim ;)
 
To be fair, Metacritic's user ratings are pretty notorious for being purposely sandbagged by people.

Still, 8/100 for publication reviews, LOL.

Not like this situation hasnt been sandbagged at all. Lol

And about the artwork thing... there's an artist involved. Dont you see all the changes made on top? I also want you to go and find l4d artwork. They used photos as the base... but with models they hired to do the player looks.
 

Mahonay

Banned
Not like this situation hasnt been sandbagged at all. Lol

And about the artwork thing... there's an artist involved. Dont you see all the changes made on top? I also want you to go and find l4d artwork. They used photos as the base... but with models they hired to do the player looks.
Was that concept work though? That's definitely a very common thing to do. Concept artists derive ideas from real life already existing things. So you'll poke around and find their reference at some point. That's just what happens I suppose.

For WarZ, this is art slapped across the front page of their website.
 
Was that concept work though? That's definitely a very common thing to do. Concept artist derive ideas from real life already existing things, so you need a reference. That's just what happens.

For WarZ, this is art slapped across the front page of their website.

I can see what you're getting at. Still, it's a very good composition overall, in my eyes. The "bad" factor comes from using pictures from a show, not your own taken pictures. But I consider this not to be a proper rage factor.

PS: also it wouldnt be the first time an artist fools his superiors with heavily photo-referenced "original artwork"...
 

Mahonay

Banned
I can see what you're getting at. Still, it's a very good composition overall, in my eyes. The "bad" factor comes from using pictures from a show, not your own taken pictures. But I consider this not to be a proper rage factor.
Yeah, probably nothing to get too worked up about. Maybe I would just call it a "minor league" move.
 

gutabo

Member
I can see what you're getting at. Still, it's a very good composition overall, in my eyes. The "bad" factor comes from using pictures from a show, not your own taken pictures. But I consider this not to be a proper rage factor.
What is a proper rage factor for you? Have you found a proper rage factor in WarZ?
 
What is a proper rage factor for you? Have you found a proper rage factor in WarZ?

Steam description/game description lies (features that don't exist)

Pricing structure lie (buy in alpha to be saving money -> Release foundation has cheaper prices)

That are the two valid complaints i've seen so far. Everything else has been pure hyperbole.
 

Mahonay

Banned
Steam description lies (features that don't exist)

Pricing structure lie (buy in alpha to be saving money -> Release foundation has cheaper prices)

That are the two valid complaints i've seen so far. Everything else has been pure hyperbole.
- Purposeful brand confusion.

- Claiming they started developing this game before DayZ came out.

For me, those piss me off the most out of anything. They set out to capitalize from DayZ's success from day 1, and actually have the audacity to say "Nah, we were here first". I can't get it out of my head. Just, what a bunch of a dirtbags.
Diablo III, for example.
Hah, yes. Perfect example.
 
- Purposeful brand confusion.

- Claiming they started developing this game before DayZ came out.

For me, those piss me off the most out of anything. They set out to capitalize from DayZ's success from day 1, and actually have the audacity to say "Nah, we were here first". I can't get it out of my head. Just, what a bunch of a dirtbags.

Hah, yes. Perfect example.

First one: yes, in a way. Rocket didn't invent the Z but it's tooooo close.

Second one: they actually said dayz gave them ideas. I can see them wanting to do a zombie game before, but that's like saying nothing. I don't think they tried to bank it as if it was their idea first.
 

Mahonay

Banned
First one: yes, in a way. Rocket didn't invent the Z but it's tooooo close.

Second one: they actually said dayz gave them ideas. I can see them wanting to do a zombie game before, but that's like saying nothing. I don't think they tried to bank it as if it was their idea first.
When asked about the correlation to DayZ, they have straight out said in response that the game has been in development for 2 years. Someone find me a quote.

These are the things that make up WarZ
- Backpack inventory system, can find better backpacks
- Food and drink system
- Gameplay element of having to scavenge for supplies
- Semi-perma death system
- Thrown into open map with 50 other players
- Only goal is to survive, no missions
- Game taking place in small town areas spotted amongst wilderness
- Crashed helicopters with loot

No, no that's only slightly similar to DayZ. You're right. They just borrowed a few ideas...
 
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