I agree with him to a point.
I definitely think that people spewing hate and vitriol to an extent against reviewers who lambast things they like doesn't much help the side of argument. Then again, if these people feel there is something genuinely misdone or detrimental to the success of a game such as spreading misinformation or attacking it or bringing up points they feel are decidedly unfair than I do think people need to speak out against said reviewer so that something is done about it.
The problem arises in that being passionate about something can also make you very angry about it. Especially when someone is saying that thing you enjoy is bad, or even worse, HARMFUL to people/games/society/whatever. It is a defensive reaction. I've said it before, but when someone attacks something you legitimately enjoy because of that you are going to feel your hair stand on end because 1. there's no way the quality of something you can enjoy can be bad (though objectively this is certainly possible, most don't want to hear it) and 2. because I truly believe most people aren't terrible people, when someone claims something is sexist/racist/misgoynistic/harmful/bad for people the reaction is going to be ten times stronger because these people aren't that and are angered that someone is trying to say something they enjoy is those things.
It's a real hard line and it's not black and white like a lot of people think.