• Hey Guest. Check out your NeoGAF Wrapped 2025 results here!

Amazon Cancelling Master Edition's of Zelda: BotW Orders

They didn't expect the NES classic to be a phenomenon. That wasn't them being shady.

I'll cut Nintendo slack with the first shipment even though that is being a bit too nice. However the fact that they are still nearly impossible to find for the average consumer is a fail on their part.
 
Lmfao that Nintendo supply chain is absolutely trash

Amazon totally fucked up, but you should be more angry at Nintendo for constantly pulling this shit. But instead y'all will keep buying into it

Hopefully they don't start canceling console preorders.
It's definitely going to happen.
 
Lmfao that Nintendo supply chain is absolutely trash

Amazon totally fucked up, but you should be more angry at Nintendo for constantly pulling this shit. But instead y'all will keep buying into it

hey pal
some of us can continue supporting nintendo over the years & be acutely aware of their fuckery/not pardon it

we're not the most clever bunch, but we're out there
 
Missing the point. The point is Nintendo is making so little of their products that they are leaving out god knows how many customers who want but can almost never buy the stuff.

Nintendo is certainly losing billions in profits over the last few years because if this.

Back that assertion up with even back-of-a-napkin math.

I don't have much faith you'll get there given that you're already conflating profit and revenue.
 
How is $10 not adequate for a cancelled pre-order that you didn't put any money down on? They didn't need to give people anything.

Well I would argue (for fun) because of lost opportunity costs the consolation gift should be greater. People trusted Amazon to hold up their end of the bargain and forwent preordering at Best Buy and Gamestop and now they will have to pay enormous prices on Ebay.

Florida Preorder, still kicking for now.
 
GameStop and Best Buy pre-orders haven't had their orders cancelled yet and those are the only three retailers that are selling the BoTW Master Edition.

That scenario is not likely nor is it smart.
Just wait. If you copy doesn't come on release day, they most likely don't have anymore. I've worked for Best Buy, and I've seen this shit happen multiple times. You are not exempt.

GameStop ain't shit either

hey pal
some of us can continue supporting nintendo over the years & be acutely aware of their fuckery/not pardon it

we're not the most clever bunch, but we're out there
LMAO
 
My order still looks good.

I wonder how Amazon decides to cancel orders, since it doesn't seem to be simply time based.
 
It wouldn't be about GameStop and Best Buy getting allocated more. It is just hollow, empty logic to assume that Amazon was treated any differently than those two. Especially since the relationship they have with Amazon is the most tenuous and the most important of the three.

There would have to be something beyond "just because" that would have to explain that scenario.

All right, dude. You got it. Have fun.
 
Because people entrusted Amazon to fulfill their order of a highly sought after limited item. By choosing Amazon for this order, you pretty much ensured you are now not getting the item without a large aftermarket surcharge.

Amazon dropped the ball and you're right in that they don't have to do anything, but they also don't have to have someone's continued trust and support as a customer after the fact.

10$ is a band-aid that still doesn't solve the fact that you don't have the item you preordered and you're now a week and a half from the estimated delivery date and all stock of said item has long been sold out everywhere. There really isn't any recourse. You're simply not getting your item because you chose to preorder with Amazon.

So despite no proof that Amazon dropped the ball, this is all on them and they should, what, give you $60?
 
My order still looks good.

I wonder how Amazon decides to cancel orders, since it doesn't seem to be simply time based.

yeah i was really assuming those of us who went in during that short window (it was like 4 or 5AM out here) were good, but first page alone has some of those folks canceled

Hearing this makes me want to preorder the Master Edition which is still available in my country.

It's so expensive though.

what country's that? you could do pretty well with it, based on ebay and some clowns in our own B/S/T/ thread
 
That sucks. I got burnt hard when EB Games cancelled the Batman Arkham Knight Batmobile less than a week out from launch, was fucking livid. Given it wasn't EB it was so shit how Warner handled that situation. Why offer something so unique without guaranteeing it working and sellable.
 
I wonder how Amazon decides to cancel orders, since it doesn't seem to be simply time based.

hPr3Pz.gif
 
So despite no proof that Amazon dropped the ball, this is all on them and they should, what, give you $60?

What do you mean all on them? Amazon is who people chose to do business with. There isn't anything else to consider. This isn't a he said, she said, whose fault is it situation. People placed their orders with Amazon. Amazon cancelled the orders. People now cannot get the item in question.
 
What do you mean all on them? Amazon is who people chose to do business with. There isn't anything else to consider. This isn't a he said, she said, whose fault is it situation. People placed their orders with Amazon. Amazon cancelled the orders. People now cannot get the item in question.

I'm sure all the angry people had backup orders at GS and BB and didn't solely place the order on Amazon, obviously, I mean I know I assume any and all my processed orders will likely be canceled.
 
Wow, what the hell.

I didn't even know this happened let alone it's been over 5 hours since it happened. Checked after seeing this and my order is still there so I guess I'm good? Still, I don't understand how this happened. Shipment issue?
 
I don't get why people expect some huge compensation on a preorder in which they paid no money for. Amazon giving $10 is pretty amazing. It sucks that the orders are getting canceled, but I don't think Amazon states any preorder is a "guarantee". This is the nature of a limited item. I usually preorder on amazon and bestbuy for LE\CE of items I really want.
 
Oh, please. A blind perosn could see the NEC classic was going to be "phenomenon". Announcement video getting high views to damn near everyone tweeting about it. Moreover they did not even bother to allow pre-orders in the biggest market though it was clear it was in demand. So yes, Nintendo was being "shady" or extremely stupid.

Yep. I had people at my workplace who haven't played games in a decade or more talking about the NES classic and they wanted to get one for Christmas for their kids or themselves.

If Nintendo didn't know there was a lot of demand for the NES classic they need to fire their market research people.
 
I'm worried about my Switch preorder, especially since I was placed in the back of the line for changing shipping speed.

Hearing this makes me want to preorder the Master Edition which is still available in my country.

It's so expensive though.

I think it's not as valuable if it's not the American version which comes with a lot of bonus stuff and better packaging.
 
It wouldn't be about GameStop and Best Buy getting allocated more. It is just hollow, empty logic to assume that Amazon was treated any differently than those two. Especially since the relationship they have with Amazon is the most tenuous and the most important of the three.

There would have to be something beyond "just because" that would have to explain that scenario.

Kind of sort of. I wouldn't put it past Nintendo to favor certain retailers over Amazon as long as they aren't overt about it. A lot of places have a tenuous relationship with Amazon. On one hand, Amazon is a major retailer and a major volume seller, which means you need Amazon. On the other hand, Amazon demands a ~15% cut immediately off everything that is sold on Amazon, not including the typical margins for the item itself, which means average profit for items sold on Amazon is lower vs. other stores. So a lot of companies have an incentive to prefer other stores if they can still meet projected sales.
 
I don't get why people expect some huge compensation on a preorder in which they paid no money for. Amazon giving $10 is pretty amazing. It sucks that the orders are getting canceled, but I don't think Amazon states any preorder is a "guarantee". This is the nature of a limited item. I usually preorder on amazon and bestbuy for LE\CE of items I really want.

Because people could have ordered it from another site or, bought a different version. You can't even buy any version of Zelda on the site anymore. If you bought a Switch and can't find a copy of the game, your only option is to buy it digitally which will basically require an immediate purchase of a MicroSD card.

If there was some kind of clause of 'we may not be able to fullfill this order but we will try our best', I would have made a backup order for the normal SE when it was available. Now I have to settle for a normal version from BB, a competitor of theirs.

I have never, ever had this happen through BB or Amazon, it's not exactly something we should assume. It sours me from ever relying on them again that's for sure.
 
Because people could have ordered it from another site or, bought a different version. You can't even buy any version of Zelda on the site anymore. If you bought a Switch and can't find a copy of the game, your only option is to buy it digitally which will basically require an immediate purchase of a MicroSD card.

If there was some kind of clause of 'we may not be able to fullfill this order but we will try our best', I would have made a backup order for the normal SE when it was available. Now I have to settle for a normal version from BB, a competitor of theirs.

I have never, ever had this happen through BB or Amazon, it's not exactly something we should assume. It sours me from ever relying on them again that's for sure.

It's happened to me a few times with both Amazon (one of the Rune Factory games) and Best Buy. I've learned to place multiple preorders, they're not charged until shipping anyway. I have like 3 Zelda SE preorders from Amazon and Best Buy, can never be too sure lol.
 
What do you mean all on them? Amazon is who people chose to do business with. There isn't anything else to consider. This isn't a he said, she said, whose fault is it situation. People placed their orders with Amazon. Amazon cancelled the orders. People now cannot get the item in question.

All you're doing is recapping what happened but pushing an agenda where Nintendo has zero fault in what happened. Yet even though the fault likely falls on their shoulders, it's somehow not enough that Amazon is giving a bunch of people a $10 credit.
 
It's happened to me a few times with both Amazon (one of the Rune Factory games) and Best Buy. I've learned to place multiple preorders, they're not charged until shipping anyway. I have like 3 Zelda SE preorders from Amazon and Best Buy, can never be too sure lol.

Then you have people yelling at you for being a scalper, flipper, horder, or whatever. If you try to do the 'right' thing and buy just one, you better be ready to get fucked, but take a bunch off the market and have a 'got mine!' mentality, and be hated.

The reality is, and Amazon has done this before, when you have a high demand item with an allocation, you just put them up at a certain time and whoever gets them, gets them. Amazon did not fail to get NES classics or Amiibo to people when they were ordered and in high demand. This is a clear screw up by either Amazon or Nintendo, and if it's on Nintendo, Amazon should be demanding compensation from them for screwing over it seems thousands of people.

I'd be as pissed as you are in your situation but that part is not true. Zelda is 13go, you don't need a card on day one.

To my understanding, the usable storage in the Switch is 25 gigs, which means if you want to buy more than Zelda (depending on the game) you'll be cutting it pretty close already. Perhaps not 'day one' but that storage won't last long with something like Zelda eating up half of it immediately.
 
My order is still good along with the standard edition as well. I'm bothered that it keep saying not yet shipped while Bomberman said preordered..
It feel more like a random Lottery is happening at amazon.
Luckily my switch is preordered at best buy.
 
Because people could have ordered it from another site or, bought a different version. You can't even buy any version of Zelda on the site anymore. If you bought a Switch and can't find a copy of the game, your only option is to buy it digitally which will basically require an immediate purchase of a MicroSD card.

... So buy it from another store?

Listen, this sucks. I'm one of the people who got their order canceled. But some of you are being ridiculous. You can literally walk into a Best Buy or GameStop at midnight next Friday and buy a regular copy of the game.

We did not give Amazon any of our money for this pre-order.
 
I noticed my Amazon order of the spare blue Joy Cons has disappeared. There is no evidence of it existing. The funny thing is that I got an email yesterday confirming the ship date of that item. I'm going to have to contact them tomorrow and figure out what is going on.
 
I noticed my Amazon order of the spare blue Joy Cons has disappeared. There is no evidence of it existing. The funny thing is that I got an email yesterday confirming the ship date of that item. I'm going to have to contact them tomorrow and figure out what is going on.

Do a search in your order view. You might find it.
 
I didnt get a chance to pre order the master edition but got the other edition from gamestop.

Just got an email from them saying they will charge my card on the 25th to prepare my order along with the switch for shipment.

It seems like stress is part of every nintendo product launch.
 
This sucks for everyone who was affected. I know they're not cancelling special editions but I got myself a back up standard copy preordered tonight.
 
... So buy it from another store?

Listen, this sucks. I'm one of the people who got their order canceled. But some of you are being ridiculous. You can literally walk into a Best Buy or GameStop at midnight next Friday and buy a regular copy of the game.

We did not give Amazon any of our money for this pre-order.

A lot of people pay for Amazon Prime for benefits like free release date delivery and the 20% discount on new games. I'd say it's fair to be annoyed that their orders have been cancelled this close to launch when Amazon has no stock of any physical SKU of the game available. These people are giving Amazon money every year so they can... go pay ~$10 more to get the game elsewhere?
 
... So buy it from another store?

Listen, this sucks. I'm one of the people who got their order canceled. But some of you are being ridiculous. You can literally walk into a Best Buy or GameStop at midnight next Friday and buy a regular copy of the game.

We did not give Amazon any of our money for this pre-order.

no, but as was said: you missed out on getting one from GS or BB because you thought you had something preordered, and you didn't. i get being upset about being left ass-out like that.
 
... So buy it from another store?

Listen, this sucks. I'm one of the people who got their order canceled. But some of you are being ridiculous. You can literally walk into a Best Buy or GameStop at midnight next Friday and buy a regular copy of the game.

We did not give Amazon any of our money for this pre-order.

Imagine going to a restaurant to get a meal, only to be stuck waiting for hours while you're starving for food and to be told, oh sorry we ran out of food but decided to give a select few our last entrees, oh here is a 5 dollar gift card for the trouble, have a good day! You didn't pay anything so no harm done I guess.

Think people would be cool with it? You not only wasted our time, you also allowed us to put trust in your business and failed to execute your function. The least they could have done was be more transparent about what even happened, instead we get a nice generic go fuck yourself message with a oh here is a small gift card, good luck buying Zelda anything on our site btw, good luck! If the normal Zelda was on sale there I could have at least stacked that gift card with a Prime discount, but it has no immediate use.
 
Wow, this is some high grade bollocks alright.

Nintendo's insistence on under producing highly demanded products never fails to baffle and infuriate me.

There's just no excuse for this. These preorders have been sold out for months, with numbers they must have agreed with Amazon in advance and had plenty of time and unarguable capability to be able to fulfil, given that they're a massive multinational with over a century of experience creating products and plenty of evidence to show that they're perfectly capable of meeting high demands when they want to.

Just so fuck backwards and ridiculous. I've said it before and I'll say it again, no one has more contempt and open a dislike of Nintendo fans than Nintendo themselves.
 
Nintendo is a mess and a half for this. I won't hold Amazon accountable for this at all considering Nintendo's horrible inhumane track record with these stock issues for the past few years.
 
Ill add to the chorus say I'm really inclined to say it's Nintendo probably making 50 copies instead of whatever Amazon thought they were getting.

Incoming Nintendo press saying 'More may be coming, we underestimated demand, please understand' blah blah
 
Ill add to the chorus say I'm really inclined to say it's Nintendo probably making 50 copies instead of whatever Amazon thought they were getting.

Incoming Nintendo press saying 'More may be coming, we underestimated demand, please understand' blah blah

I think that would anger people even more, to know they lost their orders and now have to F5 the hell out of Amazon for however long to hope to regather their order.
 
Top Bottom