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Amazon UK - Becoming increasingly unreliable for anyone else?
- Thread starter Miles Quaritch
- Start date
Well, they do say that Super Saver Delivery can take up to 5 days.
I haven't had any problems with Amazon UK though.
jimbobsmells
Member
Rock solid for me, also live in London. Beyond was waiting for me on release day.
Can't say I am looking forward to finding out which courier has my PS4 for release day delivery from Amazon. Meltdowns will ensue if they use the old attempted delivery owner not at home trick like Yodel/HDNL seem to try on me more often than not.
I've got a free Prime trial which I might activate prior to release in the hope it might get sent with a reputable courier service.
I've got a free Prime trial which I might activate prior to release in the hope it might get sent with a reputable courier service.
HA, Love the jokes!
Amazon are still great for me! Had an issue where the post office lost some faulty phones that I thought were returned to amazon back in April, they found there way back to me the weekend just gone, with an 'apology' from the post office. Got in touch with Amazon and they said that they will still accept them and have already processed the refund!
Cracking service!
My mate dont use them for the tax issue though... but I like to buy stuff cheap!
doniewhalberg
Member
Totally fine for me, west of scotland. Any issues I've ever had is completely down to our post office. No issue getting amazon packages here in town in time, plenty of issues having our local post depot deliver that stuff on time. Even that has been fine lately though.
I should have made that distinction. I was referring to royal mail specifically with my comment, similar experience to Toytown here. Couriers are always spot on.
I should have made that distinction. I was referring to royal mail specifically with my comment, similar experience to Toytown here. Couriers are always spot on.
Noticeable deterioration over the past year. I never used to bother checking their prices as they were inevitably among the cheapest, but that hasn't been the case for the past 4 or 5 purchases I've made across a range of departments.
Delivery has gotten slower. Prime at this point is a Trading Standards case waiting to happen. "Prime doesn't ever give me next day delivery." "Have another month of Prime - for free!"
I'm London too btw. Maybe a chaotic local warehouse is to blame, but with this service and their shitty tax avoiding, I'm through with them.
Delivery has gotten slower. Prime at this point is a Trading Standards case waiting to happen. "Prime doesn't ever give me next day delivery." "Have another month of Prime - for free!"
I'm London too btw. Maybe a chaotic local warehouse is to blame, but with this service and their shitty tax avoiding, I'm through with them.
Toytown Assassin
Member
Rural north yorkshire here and they are great except when using royal mail for stuff which can vanish into the system for a week or more quite easily around here. All the other couriers tend to deliver next day after dispatch regardless of paying for it or not.
Freewheelin'
Member
Amazon UK have always been brilliant for me. But I ordered Pokemon X back in May, and it was supposed to be delivered last Saturday but it arrived yesterday.
What's weird though is that my brother ordered the exact same game on the exact same day with Pokemon Y as well and they were delivered on Saturday....
Hope my PS4 order won't be messed up.
What's weird though is that my brother ordered the exact same game on the exact same day with Pokemon Y as well and they were delivered on Saturday....
Hope my PS4 order won't be messed up.
darkpaladinmfc
Member
Both my brother and a friend of mine didn't get Pokemon on release date.
I'm in mid Wales and the only time Amazon have ever failed me was when I paid for express delivery on a launch day 3DS and they didn't bother dispatching it until the day itself.
While they did refund the postage costs I vowed never to pay for express delivery again.
Everything else has been peachy except for some really weird packing choices. They send a motherboard in a box twice as big but then squeezed the CPU in to a tiny box which was hardly sealed while the RAM came in an unpadded cardboard envelope. The kicker is that they could have easily put the the whole lot in one box and saved on postage.
But I can't complain, thanks to their choices I have more bubblewrap than I could dream of!
While they did refund the postage costs I vowed never to pay for express delivery again.
Everything else has been peachy except for some really weird packing choices. They send a motherboard in a box twice as big but then squeezed the CPU in to a tiny box which was hardly sealed while the RAM came in an unpadded cardboard envelope. The kicker is that they could have easily put the the whole lot in one box and saved on postage.
But I can't complain, thanks to their choices I have more bubblewrap than I could dream of!
mangochutney
Member
The OP is having issues with pre-orders arriving on launch date, so this does not apply.
Amazon does not allow third party sellers to offer pre-order items, those are sold by Amazon only.
OP - are they dispatching on time? Because if they are it isn't their fault unless they're using 2nd class or some crap.
Does anyone deliver on a Sunday?
Mr. Luchador
Member
Amazon have done me well over the years, however I think they're being let down by postal service and couriers for the most part. Their customer service still remains fair-good.
Yep, they've screwed up a bunch of preorders and delivered them pretty late. A friend of mine had his amazon pokemon preorder delayed too. With the Wii U launch they had a snafu that meant that the bundled game (Nintendoland) wasn't included.
I've switched to shop*cough*to but I've been forced use amazon for the Wii Fit Meter next month.
I've switched to shop*cough*to but I've been forced use amazon for the Wii Fit Meter next month.
Neff
Member
Amazon have never let me down, except for the time they subscribed me to Amazon Prime twice without me asking (never got a refund for the second time because I only noticed it two years later), but made up for it by -presumably accidentally- sending me a couple of orders to the amount of £100 and forgetting to charge for it. I'm still happy to order from them, and they're hard to beat on price.
Simplygames are excellent for service and price, apart from the one time they forgot to send out one of my preorders. They're my second go-to e-retailer.
Thehut, Zavvi, and GAME are all reliable and competitive in my experience.
Recently made my first Shopto preorder and it seems to be going well (was amazed by the parcel pic thing).
Simplygames are excellent for service and price, apart from the one time they forgot to send out one of my preorders. They're my second go-to e-retailer.
Thehut, Zavvi, and GAME are all reliable and competitive in my experience.
Recently made my first Shopto preorder and it seems to be going well (was amazed by the parcel pic thing).
Miles Quaritch
Member
Some of them. Beyond was dispatched late on Thursday (was stuck on dispatching now for a while before updating to dispatched near midnight), hasn't arrived.
SR4 and Puppeteer were dispatched 1 and 4 days after release. GTA5 was dispatched on time.
Amazon UK has always been poor for me. I consistently avoid them for any kind of preorders, although I have preordered my Xbone from there as I feel a bit more confident with their ability to deliver pricey orders on time.
It's a shame when Amazon US seems so well respected.
It's a shame when Amazon US seems so well respected.
Terbinator
Member
Amazon UK are terrible. They didn't even deliver GTA V early.
I've stopped using them for pre-orders because their delivery times are awful due to long processing. I was okay with them for items already released, mind, but even delivery times on those have got bad. If I order an item on a Thursday or Friday, it actually won't arrive until Friday the following week. Sometimes if I place an order for an item earlier in the week it can be here by Saturday, but usually not until Monday-Wednesday of the following week.
I live in Cardiff.
At any rate, I'm not happy, so I'm probably going to ditch them unless there's a very specific offer they have available. Retail in the UK is very competitive, especially for games, so it shouldn't be hard to find someone else who is prepared to offer good prices while delivering on time.
I live in Cardiff.
At any rate, I'm not happy, so I'm probably going to ditch them unless there's a very specific offer they have available. Retail in the UK is very competitive, especially for games, so it shouldn't be hard to find someone else who is prepared to offer good prices while delivering on time.
Pancakes R Us
Member
I've personally not had any issues with Anazon UK, but then again I haven't ordered a game in a while for launch day/week. Their customer service dept is top notch.
Don't go to Game. I've heard horror stories like people finding pubic hair in game cases...ew.
Don't go to Game. I've heard horror stories like people finding pubic hair in game cases...ew.