Yep that discussion between Gies and Bennett makes it pretty obvious what the problem with games reviewing is, and always has been. Rating it as some kind of hardware appliance (hence the name review of course). At the end of the PS1 era game review sites were getting in a pickle because every game started to score a 9.9. It had more options and better graphics than the previous one, therefore it must be better. They got out a couple of times by the console cycle restarting, but it's painful to see that there are still reviewers out there that lack the necessary introspection.
I mean, if you look at the review sites that are giving the game good press and the ones that aren't... it'd be a pretty bonkers group of sites to money hat.
my point? it's a divisive game that some people genuinely love and some people genuinely don't. Gies poor writing doesn't make me doubt how genuine his opinion might be.
And complaints about the looting... there were people that weren't already opening every single cupboard and stomping every single box, corpse and dead monster in the first two games? That can't have just been me.