Iorv3th
Member
If yours is crashing after just 5 minutes it's probably your console.
Mine only crashed in EDZ and it happened twice in about 30 minutes, but after that it hasn't had a problem since.
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Destiny 2 crashes on PS4 Pro and 1080p?
- Thread starter ValfarHL
- Start date
If yours is crashing after just 5 minutes it's probably your console.
Mine only crashed in EDZ and it happened twice in about 30 minutes, but after that it hasn't had a problem since.
Col WillieSharp
Member
I've been following this thread, and holding my breath, but i'm 15ish hours in and nothing's crashed on my Pro on my 1080p. Good luck, y'all having issues.
Johan Liebert
Member
Maybe. But I'd like confirmation before I throw it out. Don't know what's taking them so long.
LightOfTruth
Member
Ended up just having it serviced with Sony.
This is pretty annoying.
This is pretty annoying.
ValeYard
Member
Is your console already with them? I'm probably sending mine tomorrow, but don't want to just get it back with "nothing wrong with it" on it.
Stoffinator
Member
When you have it sent in I believe they just send you a refurbished console. They only check yours to make sure it wasn't modded etc. I think they know what the issue is with some of the Pros and is why they didn't ask to many questions about the issue. At least with me anyway.
What do mean by modded? Mine has a 2TB Hard drive and I don't have the original HDD anymore, would that be considered modded?
Stoffinator
Member
No. I think it means to make sure you haven't fully opened up the console and added any chips etc to the motherboard or whatever they do to mod the consoles.
Cool thanks. Hmm if they are going to send a different one, I might want to take the 2TB hard drive out and put my other 500Gigs HDD. But that would be weird considering no Pro came with less than 1TB and I don't want to mess with the crashing environment.
Stoffinator
Member
It has happened to some people with other games. For me its Tomb Raider as well. But what ever it is it must be random I guess.
ViolentP
Member
So prior to this, I had constant issues with Rise of the Tomb Raider. Being the only game I ever had issue with, I was certain it was a software issue. Now that the pattern is more defined where it is the exact same problem with Destiny 2, RotTR, and Diablo 3, I am starting to think perhaps it isn't software related. The fact that some have had success replacing their Pros was enough for me to go that route rather than wait out a patch that may not exist.
That's what I'm unforunately leaning towards. Raids are live and I can't do it with my clanmates.
EDIT: How long is the turnaround for a console repairs these days anyways?
RedAssedApe
Banned
no crashes up through level 20 since that random one-off in edz
I requested service last Thursday and I'm getting the box today to ship my ps4 to Sony. The shipment was going through Texas, so Harvey had something to do with it. I would say 20 days +/- 5 days.
ViolentP
Member
Irma screwed with my timetable but my box arrives tomorrow. Will update accordingly.
BakedTanooki
Member
I played for over 50 hours now and only had a single crash while pvp matchmaking.
ValeYard
Member
I'll keep you posted, once my console is gone. I'm going to call Amazon tonight, but otherwise the pro is being bubble wrapped and sent to Sony -- here, we don't seem to get the courtesy of having a coffin sent to us.
As this thread attests, this has been a weird problem with very little official response. It's difficult not to think that Sony isn't taking Pro customers all too seriously.
As this thread attests, this has been a weird problem with very little official response. It's difficult not to think that Sony isn't taking Pro customers all too seriously.
RedAssedApe
Banned
what can they respond with outside of they are investigating with bungie?
SolidChamp
Banned
Yep. I'm confident it's something that can be fixed with a proper patch.
Xaero Gravity
NEXT LEVEL lame™
If it weren't happening with two other games, I'd think so too, but that fact alone makes me doubt it unfortunately.
Johan Liebert
Member
Hmm...I just checked on my system and none of the crashes are logged on the error history list either.
It's been 4 days since they said they were investigating it'd be nice if they actually would communicate more. Especially since they knew about this problem since the Beta and did nothing to fix it. TBH seems like Sony's trying to avoid a recall on units..
It's been 4 days since they said they were investigating it'd be nice if they actually would communicate more. Especially since they knew about this problem since the Beta and did nothing to fix it. TBH seems like Sony's trying to avoid a recall on units..
Johan Liebert
Member
New FW out. Can everyone try to see if it fixes the crashes?
ValeYard
Member
I was literally just about to pack up the pro for repair. I guess, I'll try this first...
Johan Liebert
Member
ValeYard
Member
I can only check stuff tonight unfortunately. My ps4 pro was already boxed up, lol.
Prithee Be Careful
Industry Professional
This should fix the D2 crashes people have been having. Issue appears to have been firmware.
Edited for clarity.
That makes no sense.
Johan Liebert
Member
Do you mean firmware?
Regardless I actually managed to make it to the Farm in D2 with no crashes...
Will report back if crash.
Prithee Be Careful
Industry Professional
Firmware related then - with the console, not the game.
Bit to early to say anything concrete yet, but fingers crossed
ValeYard
Member
Yeah, I'm not breathing a sigh of relief until we've all had a few hours of testing. My crashes came after 10 minutes or five hours.
Ashler
Member
Do you mean you "used to" crash every 3 mins and with the new FW are able to complete it?
Yeah thats what I meant sorry
Ashler
Member
Cheers!
SolidChamp
Banned
I'll be testing extensively tonight, folks. Let's all keep each other up to speed. Keep bumping this motherfucker.
In Service
Member
Promising news. Good luck to all of those trying this update out. Crisis averted?
LightOfTruth
Member
OK, the firmware seems to have fixed issues on my end. I wasnt even able to get past the first mission before, and now I got to the EDZ with no issues.
I'll still wait to hear more from others before deciding to cancel my service request with Sony.
I'll still wait to hear more from others before deciding to cancel my service request with Sony.
Glad to see some good results from the FW update. I'll be testing it out tonight!
So far I've had one crash each play session. The first was on the first mission after getting to The Farm. I was able to complete the mission successfully later but then the game crashed again after I landed for the second mission. This was all on Pro w/ 4K TV.
So far I've had one crash each play session. The first was on the first mission after getting to The Farm. I was able to complete the mission successfully later but then the game crashed again after I landed for the second mission. This was all on Pro w/ 4K TV.
LightOfTruth
Member
I've got to hand it to their engineers, who diagnosed and fixed the problem within a week.
I just dont understand why the communication had to be so poor.