elrechazado
Banned
Then he could make a thread about how bad MS's account security is.delirium said:
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Hey Guest. Check out your NeoGAF Wrapped 2025 results here!
I had a technical error occur on XBLA and seem to be out 2000 MS points.
- Thread starter NIN90
- Start date
Yep. You can even check it for yourself on Microsoft's Billing website.inky said:
Too poor to buy anything else at the moment...
XANDER CAGE
Member
DennisK4 said:
Gareth Bale
Member
NIN90 said:
But you couldn't come to that conclusion by yourself?
Stumpokapow
listen to the mad man
NIN90 said:
Okay. There was an error. That sucks. Technical errors suck.
But do you think it might have made a little more sense to pursue things a little more before starting a rant thread about it? Check your purchase history on their billing site, your download history, and if things don't add up, call support.
Yes, you shouldn't have to call support. Yes, it sucks when things break. But now that they're broken, you can either fix your problem or not fix your problem.
Photolysis
Banned
You're doing it wrong:
1. Call up MS support
2. If that fails, then start the accusations of robbery (and post evidence).
1. Call up MS support
2. If that fails, then start the accusations of robbery (and post evidence).
JordanLMiller
Member
This is not his fault. Anyone who is blaming him is wrong. He payed for something he did not receive. So why is everyone jumping on him? Because he made a thread to complain? Yeah that never happens on the internet...
Ask for help on their twitter, xbox support's effectiveness through there is surprisingly great
http://twitter.com/xboxsupport
http://twitter.com/xboxsupport
OldJadedGamer
Banned
It's true that your purchase history doesn't lie so it's super obvious if it's an error on your side or theirs.
He made a thread complaining about how he was too lazy to complain.
JordanLMiller said:
He made a thread complaining about how he was too lazy to complain.
Stumpokapow
listen to the mad man
JordanLMiller said:
No one is blaming him. People know he's entitled to receive what he paid for and get a refund.
But what's more productive than immediately belching on GAF (the original thread title was "'MS just robbed me out of $20'" and the OP is basically "welp an error occurred MS are thieves *twiddles thumbs*") is to try to get the problem solved.
bigtroyjon
Member
Whose fault is it that he decided not to call support and have the situation rectified?JordanLMiller said:
fernoca said:Yep. You can even check it for yourself on Microsoft's Billing website.
Too poor to buy anything else at the moment...
Exactly.
Just start by following that link to see that you really redeemed 4000 points for starters.
JordanLMiller
Member
OldJadedGamer said:
The only reasonable response to this thread would be something like "yeah dude that sucks" but instead this thread is filled with people telling him it is his fault he lost the points - which it isn't.
By the way ,he's out of 1600 Microsoft Points.
He added 4000.
Bought Bastion (-1200)
Bough Ms. Splosion Man (-800)
Tried to get Outland, got an error
Had 400 left.
It seems he was deducted 800 points (the price of Outland) twice...or in the rush bought Outland and something else.
Bu the hasn't posted yet if he indeed checked his download/purchase history.
He added 4000.
Bought Bastion (-1200)
Bough Ms. Splosion Man (-800)
Tried to get Outland, got an error
Had 400 left.
It seems he was deducted 800 points (the price of Outland) twice...or in the rush bought Outland and something else.
Bu the hasn't posted yet if he indeed checked his download/purchase history.
elrechazado
Banned
Quote a single post where it was said that the loss of points was his fault.JordanLMiller said:
fernoca said:Yep. You can even check it for yourself on Microsoft's Billing website.
http://i.imgur.com/vpTiQ.png
Too poor to buy anything else at the moment...
You bought a game called Poopocalypse?
Stumpokapow
listen to the mad man
JordanLMiller said:
Oh so in other words I should lock the thread? The only reasonable response is "yeah dude that sucks" and you've already made it. Go ahead. Tell me to lock the thread.
JordanLMiller
Member
elrechazao said:
Here's one:
If you're not going to chase them up about it then it's more accurate to say you just robbed yourself.
I mean sure it is dumb to not simply call and get a refund but I'm just a little shocked at the way everyone put it.
Edit:
Stumpokapow said:
Okay I get it. I'll drop the issue.
Lock the thread
DeathIsTheEnd
Member
It's an indie game where you are a pigeon trying to cover everything in poo. I rather like it's art direction.Snuggler said:
elrechazado
Banned
It seems you are unable to grasp the concept of making a remedial effort vs blame for the original problem in the first place.JordanLMiller said:
Stumpokapow
listen to the mad man
Pikma said:
Clearly if he goes to MS support and shows them his billing history and his MS points card stub and his receipt and says "WTF happened guys?" and they cackle with delight that they've duped him, then it's them robbing him.
There being an error in the payment processing system is not them robbing him. I've had that happen before from many companies, gaming and non-gaming. Double-billing, failed transactions, shipments getting lost in the mail, whatever. Of course I've also benefitted from it--companies shipping me two items when I ordered one and just telling me not to bother shipping the second one back. It sucks when it happens against you. Unless it's part of a pattern of incompetence--which it's not, 99.99999999% of transactions on XBL work totally fine--or part of a malicious attempt--which it's obviously not--then it's not them robbing him.