Pagusas
Elden Member
hardly, its more reliable and complex then ever before.
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Joycon connection issue may be hardware related
- Thread starter Its Quite Toasty
- Start date
hardly, its more reliable and complex then ever before.
spoonablehippo
Member
A work colleague and I have done a test.
He has problems with his left joycon, it will disconnect at only around 1.5m away from the switch unless you point it straight at it. If you hold it sideways or put it behind your back then it will stop working.
I have no issues with mine at all.
So, just now we have set my switch up on my desk running zelda (portable mode on kickstand). I paired his joycons, and I experienced the same problem he has at home!
Terrible range on left joycon of barely over 1m unless pointing straight at the switch.
next we paired mine, and perfect!?
Even stood 4-5m away AND with the joycons behind my back, link continued to control perfectly with no disconnections at all!
So that's the same switch console, in the same position, with the same person using them, and yet completely different results from 2 pairs of joycons!!!
One set perfect, the other garbage.
Both are switches/joycons are launch day units and both purchased from the same place (shopto).
He has problems with his left joycon, it will disconnect at only around 1.5m away from the switch unless you point it straight at it. If you hold it sideways or put it behind your back then it will stop working.
I have no issues with mine at all.
So, just now we have set my switch up on my desk running zelda (portable mode on kickstand). I paired his joycons, and I experienced the same problem he has at home!
Terrible range on left joycon of barely over 1m unless pointing straight at the switch.
next we paired mine, and perfect!?
Even stood 4-5m away AND with the joycons behind my back, link continued to control perfectly with no disconnections at all!
So that's the same switch console, in the same position, with the same person using them, and yet completely different results from 2 pairs of joycons!!!
One set perfect, the other garbage.
Both are switches/joycons are launch day units and both purchased from the same place (shopto).
FearMyWrench
Member
Honestly this is a good thing. Means that those of us with the issue can have it solved with replacement, and we're not fucked by our surroundings / supposed interference. Thanks for the report!
RichiRamjag
Member
Yeah some don't have the issue. My neon didn't, but my grey did. I had to force it to occur, but I ended up swapping the set out and zero issues with my replacements even when trying to make the signal cut out.
Maybe that happens if you connect both joy Cons, I doubt it, but it's not source of the problem.
The problem is still there if you only connect the left one and don't use the right one at all
Disconnected my right controller and put it far away, left still hold connection like a champ, even better than my right.
So taking the battery out of the left one and testing the right one should show it working as normal, but taking the battery out of the right one would render both of them inoperable.
Even easier; just completely block the signal of the right joy con or take it completely out of the house if you're worried about being something and then test the left joy con.
It's one of those thing you'd never think about since the joy cons are always together anyway...
[Edit] and there goes that theory: p
Diablohead
Member
I should watch that, not had a chace yet.The guy in the OP's video just attaches a piece of wire to that soldering point and it totally fixed the problem for him. I've ordered a soldering iron from Amazon and I'm going to give it a shot when it comes in.
Personally I would not edit my joycons because my skills are not good enough but it's great to hear stuff like this so thank you for replying.
I like to think that nintendo already know a cause and have silently fixed it for the joycons coming out in the next few months, they might not even mention it.
I don't have issues so far.
The only number to compare I've found so far is on the slim side that slides into the switch with the plastic that has the 3 arrows at the bottom. Under that you find a number that varies and seems to he 4 digits/letters
Junior Asparagus
Member
I can't really move things around too much without rearranging my entertainment center, but I haven't tried changing the WiFi channel. That's simple enough to do...
Cool thanks.
A501 here and as I've said, lots of issues with it.
I was playing 1-2 Switch last night with the free code that support gave me and I was getting desyncs with that while standing near the console. Makes the game unplayable.
Also, I don't know what Nintendo was smoking thinking they can charge $60 for that game... lol
Sweet, I just wanted to see what was posted so far, thanks for the work
My old (broken) right one is missing, G47Acatpurrcat
Member
A491 working fine (left), A501 is right with no issues (i see above an A501 left isn't working for someone?)
Ya, my left one is A501. Weird that a left and right would have the same part number... Starting to think that the part number just refers to the rail or something.
AlephAlpha
Member
Just got an answer from the email support of Nintendo Germany. Besides the usual advice (make sure there is no obstacle between joycon and switch etc.), they told me if this doesn't work I should send in the JoyCon (or both) for repair.
I will definitely give this a try.
I will definitely give this a try.
Thanks for the test.
And yet someone here has tried 4 left joycons on the same machine all with the problem. That seems highly unlikely for a manufacturing issue, more a design one. Both sets of joycons were the ones bundled with the machine?
This is maddening.
I've been pretty disappointed by the left joycon performance thus far. There are a few things I don't like about itthe lack of a d pad, the too-slight screenshot buttonbut by far the most egregious problem are its connectivity drop outs. I sit about six feet away and it has cut out several times. It cuts out if I have my water bottle between the joycon and the Switch, if I hold it too close to my couch cushion, if I hold it against my leg... even the connection tests on YouTube did not prepare my for how tenuous the connection is. I did not expect this many problems when I am sitting barely a body length away and have a clear line of sight to the console.
It's crap. I'm beginning to think the stars and planets have to align correctly from my position to be able to play properly.
It has very little tolerance for anything, it's like it's operating on the barest minimum of signal and Nintendo have to directly address the issue. Not just ignore the fact that people are using other wireless controllers in the same position and same environment with no problems. This shouldn't be an issue.
You can't fuck the controller up, without it you have no console.
NYR
Member
Thanks for posting this. This simply confirms there is a bad batch. Nintendo better step up and quickly. Shocked the media isn't following up with Nintendo on this more.
I have A421 Left(Working Fine from my limited testing) and A431 Right (Also working fine). Neon set.
Saint Gregory
Member
After I tested mine I suspected this. I couldn't possibly have more wireless devices in my house (and a huge fish tank) and I couldn't make the Joycons drop out, regardless of what I tried.
I have a feeling that Nintendo will be good about swapping these out and compensating people for the inconvenience but this is still something that should never have happened.
Booker.DeWitt
Member
can you post the model number of the said joycons?
There's a small number under the end of the 3 arrow button on the joycons near the bottom.
TwoDurans
"Never said I wasn't a hypocrite."
Where are you seeing the part numbers?
EDIT: Nevermind, post above this has it. G51A here with no issues.
Ah thanks! G471 left and works fine.
spazchicken
Member
So this video https://www.youtube.com/watch?v=Cb-srOfRqNc is number six trending. Yesterday it had over three million views and today it has over five million views. It's viral for sure and I'm wondering could something like this destroy the Switch.
LinkSlayer64
Member
could fix, jeez
Chiming in, numbers for left (on console) - A481, works
left (purchased) B021 - works
Booker.DeWitt
Member
yeah, I don't think the numbers mean much.
G481 on both joy cons (neon) and no problems i tried both behind the back and 3m away and no desync or anything like it.
Skittzo0413
Member
I also have A491 left with no issues. A401 right with no issues.
If someone wants to make a list.
AndrewDean84xX
Banned
No issue with my daughters. Even though 90% of the time, she's playing it in handheld mode.
LordOcidax
Member
Nah. the RROD was far far far worse.
G42A - the odd signal drop from 3m in normal use, calibration shows larger drops behind back.
me0wish
Member
B02A - Japan - colored.
Not so bad left joycon, but it's annoying when you lose control over your character randomly for a couple of milliseconds. Mainly happens when I'm sitting in a way where my leg is in front of the joycon, or my joycons behind my head.
I also noticed that the colored joycons are losing their color on the rail area.
Meh, this is the only real issue I'm having with my switch, I have other joycons but I didn't test them yet, do we need more testing?
Not so bad left joycon, but it's annoying when you lose control over your character randomly for a couple of milliseconds. Mainly happens when I'm sitting in a way where my leg is in front of the joycon, or my joycons behind my head.
I also noticed that the colored joycons are losing their color on the rail area.
Meh, this is the only real issue I'm having with my switch, I have other joycons but I didn't test them yet, do we need more testing?
Feel the Swift
Member
I had the G491. Add A371 as well (my replacement), still doesn't work good enough.