This. Microsoft was hit so hard on social media they had to change their DRM policies.The only way you're really going to get their attention is via a real twitter campaign, or someone from a major website calling them out. If IGN writes a headline article about ongoing PSN problems it would most certainly get Sony's attention.
I've been planning on buying Advanced Warfare on PS4, but I'm literally sitting here 6 days before it comes out thinking "this seems like a risky move, maybe I should buy it on the Xbox". Kinda sad that I have to think about that.
Advanced Warfare and GTA IV are right around the corner. PSN WILL BE CRIPPLED. Threads will be made bitching and complaining as usual just to be ignored by Sony. It's time we seriously band together and force them to make some real changes.