Maya said:
You can no longer pre-order from the website for in-store pick-up either. When I called my local store, the manager said it most likely has something to do with GameStop buying EB.
From EB.com's help page:
In-Store Pre-order Pickup
EB Games and GameStop have merged to become a leading global retailer.
While we integrate our systems, some temporary restrictions apply.
The ability to pre-order online and pick up in-store has been temporarily suspended.
If you have already placed a pre-order for pickup in-store, that order will be unaffected and you will be contacted by the store when your product arrives.
Payment for the product will be processed at the time the product is picked up. You will be required to remit payment at the store.
If you need to change or cancel your order please contact the store directly.
We apologize for the inconvenience and
hope to resume the ability to pre-order online and pickup in-store later this year.