It may show for you where it's coming even if it's just a label. And for me that's from TN.UPS can sometimes be Next-Day even for Ground. Depends on how far you are from the shipper.
Same here, and agreed... I guess too much to hope for Saturday delivery, huh?
Do FedEx/UPS even do Sat. delivery?
I know that USPS and certain Amazon.com courier services do.
But yeah, pretty sure that it's too much to hope for, regardless.
:/
Fuck You Namco.
- First, they accidentally cancel a wave of preorders without explanation
- Second, they take all those preorders that were cancelled and started selling them to other customers on their online store earlier today. Completely unannounced. Didn't even bother rectifying their error or figuring out whose orders were cancelled in error.
- Third, they did not bother to comply with their promise to ship the game on release date (yesterday) many haven't even received shipping confirmations yet
- If you paid a premium for next day shipping, you wasted that money because you didn't get your game the day after it was released.
- David Wales, an employee at Gearbox Software, tweeted that he was able to nab one the wizard editions when they fucked up the pre-orders.
- Namco, Please stop using Digital River. They are notoriously horrible at any kind of commerce. Please try and be prepared for the demand for your game. Jesus Christ.
David Wales' tweet regarding how he scored a Wizard Edition.
https://twitter.com/ManginaUnited/status/294179123146936320
I'm in Quebec, Canada. When I buy on amazon.com they ship with UPS and I never had to pay any fees... have I just been lucky?
There is no way I will pay an additional 50$something for this...
Do FedEx/UPS even do Sat. delivery?
I know that USPS and certain Amazon.com courier services do.
But yeah, pretty sure that it's too much to hope for, regardless.
:/
They should not have been able to even preorder. :/
And they did not promise to ship on release date. That was -never- mentioned.
They should not have been able to even preorder. :/
And they did not promise to ship on release date. That was -never- mentioned.
No shipping confirmation, no luck on track by reference, I'm starting to feel unloved. Just print the label! Put it in a pile, I don't care! Print! The! Label!
Rang up their customer support 3x in the past week they confirmed each time it would definitely shipped on release date. Each (different) representative stated the same thing.
If you talked to a representative, fine.
However, what was said in most people's order invoices was...
"This order will be shipped after the release date of 1/22/2013 for Ni no Kuni: Wrath of the White Witch – Wizard’s Edition Club Namco Exclusive."
That does not mean "this will ship on the release date".
That sucks for the people who had their pre-order cancelled though. That also better mean that the current pre-orders weren't oversold because they apparently opened up the site earlier today giving away some people's wrongfully cancelled pre-orders (and, in that situation, DR or Namco should be obliged to honor the person who originally pre-ordered the copy).
I'm in Quebec, Canada. When I buy on amazon.com they ship with UPS and I never had to pay any fees... have I just been lucky?
There is no way I will pay an additional 50$something for this...
and by the way, we're officially 'after the release date'
If you doubt me, feel free to search for "UPS Brokerage" on your favourite search engine.
Thank you for contacting the Namco Bandai US Online Store.
We show that your order is complete, and it will be shipping soon via
Canada Ground Shipping.
Unfortunately, stocks have been depleted and we do not have a current
ETA on when stocks will be replenished. Rest assured that you will
receive a separate shipping notification email when your order ships. If
you do not receive the email, please check your Spam or Junk folders as
emails occasionally get incorrectly routed there by email providers.
We appreciate your patience.
Sincerely,
Diana B.
No shipping confirmation, no luck on track by reference, I'm starting to feel unloved. Just print the label! Put it in a pile, I don't care! Print! The! Label!
Huh, Amazon just refunded $2 more on my guide, so I got it for the $21.99 price. Very nice and unexpected :O
I'm a little behind the times - who exactly lost their pre-orders?
I was able to get $2 refunded to me as well, yay!
I'm a little behind the times - who exactly lost their pre-orders?
However, what was said in most people's order invoices was...
"This order will be shipped after the release date of 1/22/2013 for Ni no Kuni: Wrath of the White Witch Wizards Edition Club Namco Exclusive."
That does not mean "this will ship on the release date".
Lots of people had preorders that were canceled due to credit card issues (some even nonexistent! Since all the correct information was there)
Seems like Digital River has been sending out e-mails though for people to reorder if they can.
Stop defending shitty service.
FedEx Home Delivery will deliver on Saturdays for no extra charge in the US. (In exchange, they won't deliver on Mondays.)No for FedEx and UPS will only deliver on Sat if you paid extra. So no for this order.
Yeah, after I already committed to next day shipping. When you order an item online that has a release date with next day shipping it is fair to expect to receive that on release or the day after. Stop defending shitty service.
It looks like Digital River has come out of the woods and is trying to calm people down at a (slightly) larger level: http://www.namco.com/community/viewtopic.php?f=35&t=13045&sid=3860943051b83801ba637dbac415af20
This thing has been such a mess. Lack of communication, confusion everywhere and now I have to brace myself for a ridiculous import fee.
The only hope here is that Digital River has an office in Canada that they will ship to. That office would eat the fees. And then they ship from there, saving us the extra cost.
But that's highly unlikely.
Thank you for contacting the Namco Bandai US Online Store.
We show that your order is complete, and it will be shipping soon via
Canada Ground Shipping.
Unfortunately, stocks have been depleted and we do not have a current
ETA on when stocks will be replenished. Rest assured that you will
receive a separate shipping notification email when your order ships. If
you do not receive the email, please check your Spam or Junk folders as
emails occasionally get incorrectly routed there by email providers.
We appreciate your patience.
Sincerely,
Diana B.
I am just telling it as it is. I don't really condone how they are handling this (aka not at all) but people are twisting their words around. Stop acting like they said it was going to ship on the release day when they never said that.
The mail that I quoted earlier that someone received makes me believe somehow...
RIP. makes it sound like next day.
still in process
my CC been fully charged 2 days ago
my order number didn't work on UPS tracking site
geez! hope something would be fixed tomorrow
Make sure you enter the reference number (second option), not the initial box.
I'm glad that I was able to get in on this but what a bizzare decision. Why would you not want to meet demand on a product if you could?I contacted Namco's support and they said there are no plans to print another run of the Wizard Edition.
It looks like Digital River has come out of the woods and is trying to calm people down at a (slightly) larger level: http://www.namco.com/community/viewtopic.php?f=35&t=13045&sid=3860943051b83801ba637dbac415af20
This thing has been such a mess. Lack of communication, confusion everywhere and now I have to brace myself for a ridiculous import fee.
Such a typical, canned response lol.
Same error I get.should i filling all fields or just the ref number? cause it gives me error :
Different for a collector's edition I'd think. A lot of physical goods to produce that were only justified at a higher bulk, and it'd take awhile to make enough for anyone screwed over. It's the inverse of just printing the game, where discs are cheap, they're skimping a bit on the manual, and cases are a dime a dozen (probably a hundred actually), so may as well prting them up as people want them.I'm glad that I was able to get in on this but what a bizzare decision. Why would you not want to meet demand on a product if you could?
should i filling all fields or just the ref number? cause it gives me error :