Wiitard said:That is an interesting point. But it just does not seem very good idea to outsourse PR in an industry like video games unlike, say, soft drinks.
The biggest advantage of outsoursed PR is that you have a ready scapegoat in case of a gaffe. But at the same time, who the hell clings to every word of Coca-Cola PR? Who the hell cares how informed is Coca-Cola about the R&D? It's not that Coke PR does not have a job to do: Coke launches the vitaminated version, they go out to explain it to on talk shows and let the general public know. For this, the PR does not really need to be intimate with R&D and so on.
Now, Nintendo definitely need some PR explaining Wii. I'd say the whole letting the general population play the Wii initiative have been totally underwhelming. Maybe they are holding off till the consoles are actually in stock, but still they felt far short of what they promissed.
At the same time, there is the other function of PR: dealing with very forward looking gamers and managing their expectations. I cannot possibly imagine how outsourcing that would not lead to a total disaster. Have other companies in simarly forward looking businesses done it? Apple, for example?
More videogame companies have external PR than internal, you know...