Yep and yep. No sign of acknowledgment that their games are buggy, and so much for the listening. I would bet any money I have that Shenmue is easily their most requested game on Twitter at least. So I don't know what record they are listening to.
Also, absolutely these should be withing a single app hub. One big yellow square to hit, and in we go. All the games in there to download within app. Also not hard to add a little news tab or a coming soon tab, instead of relying on dripfed random news outlets to know a new game has dropped.
I don't have an issue with the games themselves, or the model they are being released in. That's a business decision, and I can see the reasons. But for a venture that's trying to promote Sega in a new light, they have handled this like.....Sega.