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Street Fighter V Amazon.com Shipments Delayed

That's crazy. I'd imagine if anyone had the magic to get shipping issues sorted out it would be amazon. I preordered digitally anyway, but it sucks for those stuck waiting.
 
Yeah I got the email too and cancelled my order, but now I'm wondering if I'm willing to forgo the 20% discount just to get the game on release day. Hm...
 
Yeah I didn't cancel. I actually realized that the delivery address is my old one so I emailed them with an updated address as well as informing them of my disappointment because I had planned out my work schedule to be able to host a party with friends on release day.
 
SF fans taking one L after another on this game.
Getting some bad vibes fam. I'm just going to sit this one out and see how it develops.

I was going to get the game, but my fightstick was expected to come out in April and I'm definitely not playing this game with a regular gamepad. I'll just wait until I can get a fightstick, if I even care at the point.
 
I took off Saturday so I could play all day. If its not getting here by then I guess im going to gamestop...Too bad, I did want the CE....but silver lining is the Chun costume.
 
This seems specific to Amazon. At our Best Buy, we've had our CEs since Tuesday. Hell, we got them in before the regular copies.

That only happened with Amazon.co.uk orders in that specific instance. Orders for the Arkham Knight CE with Amazon.com had no delays or cancellations and I got mine on release day. They even threw up more CEs to order a few days prior to release because people thought it was getting delayed/cancelled and so canned their orders when it wasn't the case. lol
http://www.neogaf.com/forum/showthread.php?t=1065518&highlight=batman+collectors+edition&page=4

Not sure whats going on with SFV but sounds like those contacting Amazon are telling them its arriving on launch anyway and the emails are a mistake?

This makes no sense. Why would it be specific to a retailer? Something in their distribution chain fucking things up?

Well, I hardly use Amazon anymore anyway.
 
I ain't cancelling yet. Can't let go of the 20% off lol

Gonna ask them what's up though since still my shipment says arriving in the 16 and not delayed like Bloodbourne did

Yeah it's a little suspect that Amazon is the only retailer mentioning delay for all copies and since other gaffers contacted their support and were told everything is fine, maybe folks are jumping the gun a little? lol Same thing happened with Batman: AK.

FYI Amazon still lists both versions to preorder for Tuesday release.
 
January 29. Collectors Edition

I ordered the standard edition on February 8 and got the email but it still says arriving on Tuesday. Maybe this really affects people who ordered very recently and they sent out a mass email?

Anyway, it's still worth waiting a couple days to save $13, in my opinion.
 
This makes no sense. Why would it be specific to a retailer? Something in their distribution chain fucking things up?

Well, I hardly use Amazon anymore anyway.

I got $15 out of them by complaining about Digimon. That brings my total down to like $70 shipped for the SFV CE. Hard to cancel with that discount. I want to complain again but I heard you can get black listed from Amazon if you do it too much
 
You guys have actually spoken to Amazon support before cancelling...right?

They just got back to me saying the following:

Hello,
I understand your concern that you get an e-mail from the manufacturer that there may be delay in the delivery of this item.

I've checked your order details and found that the release date of this item "Street Fighter V - PlayStation 4 Standard Edition " is Tuesday, February 16, 2016. I've contacted the fulfillment center and they confirm that they'll definitely get this item in stock on time. So, that it will deliver to our customers on the promise date.

Also, I've forward your message to our shipping and inventory department so that your item will be properly packed and deliver on the priority base.

I can assure you that you'll definitely get this order Guaranteed delivery by: Tuesday, February 16, 2016.

Please be rest assured that we are here to make things easier for you and we'll take every action to prevent you from bearing any loss.


It still says arriving feb 16 on my order tab but the item hasn't shipped yet.
 
Best Buy CE shipped a few days ago for me, already waiting at my local post office for Tuesday.

It's a bummer to hear this keeps happening with Amazon. Shifted 95% of my orders from them to Best Buy after my Bravely Default CE was smashed to hell and they only refunded $5 for it.
 
They just got back to me saying the following:

Hello,
I understand your concern that you get an e-mail from the manufacturer that there may be delay in the delivery of this item.

I've checked your order details and found that the release date of this item "Street Fighter V - PlayStation 4 Standard Edition " is Tuesday, February 16, 2016. I've contacted the fulfillment center and they confirm that they'll definitely get this item in stock on time. So, that it will deliver to our customers on the promise date.

Also, I've forward your message to our shipping and inventory department so that your item will be properly packed and deliver on the priority base.

I can assure you that you'll definitely get this order Guaranteed delivery by: Tuesday, February 16, 2016.

Please be rest assured that we are here to make things easier for you and we'll take every action to prevent you from bearing any loss.


It still says arriving feb 16 on my order tab but the item hasn't shipped yet.

It'll likely ship later today or tomorrow. My TE2+ fight stick is shipping tomorrow to arrive on Tuesday from Amazon.

Other gaffers were told the same thing so its looking more and more like these emails were sent in error. Again I'd question the email and contact Amazon directly before you guys start canning your orders. lol

I mean unless their shipment delivery rolled into a ditch with all their copies, why would Amazon be the only retailer with a delay? lol
 
It'll likely ship later today or tomorrow.

Other gaffers were told the same thing so its looking more and more like these emails were sent in error. Again I'd question the email and contact Amazon directly before you guys start canning your orders. lol

I mean unless their shipment delivery rolled into a ditch with all their copies, why would Amazon be the only retailer with a delay? lol

I chatted with support for an hour and none of the 6 different reps I talked to have me any reason to believe that my shipment would arrive on time.
 
If it's been delayed, why does my Amazon account still show arrival on feb 16?

Because it likely hasn't been delayed, emails sent in error and not just isolated to the CE but all copies. From a couple posts up..
They just got back to me saying the following:

Hello,
I understand your concern that you get an e-mail from the manufacturer that there may be delay in the delivery of this item.

I've checked your order details and found that the release date of this item "Street Fighter V - PlayStation 4 Standard Edition " is Tuesday, February 16, 2016. I've contacted the fulfillment center and they confirm that they'll definitely get this item in stock on time. So, that it will deliver to our customers on the promise date.

Also, I've forward your message to our shipping and inventory department so that your item will be properly packed and deliver on the priority base.

I can assure you that you'll definitely get this order Guaranteed delivery by: Tuesday, February 16, 2016.

Please be rest assured that we are here to make things easier for you and we'll take every action to prevent you from bearing any loss.


It still says arriving feb 16 on my order tab but the item hasn't shipped yet.
 
They just got back to me saying the following:

Hello,
I understand your concern that you get an e-mail from the manufacturer that there may be delay in the delivery of this item.

I've checked your order details and found that the release date of this item "Street Fighter V - PlayStation 4 Standard Edition " is Tuesday, February 16, 2016. I've contacted the fulfillment center and they confirm that they'll definitely get this item in stock on time. So, that it will deliver to our customers on the promise date.

Also, I've forward your message to our shipping and inventory department so that your item will be properly packed and deliver on the priority base.

I can assure you that you'll definitely get this order Guaranteed delivery by: Tuesday, February 16, 2016.

Please be rest assured that we are here to make things easier for you and we'll take every action to prevent you from bearing any loss.


It still says arriving feb 16 on my order tab but the item hasn't shipped yet.

Which edition did you have on preorder?
 
In the last year, I have noticed Amazon just get worse and worse and worse. They fuck up my orders constantly and nothing arrives on time (weeks later), most recently Gravity Rush.

A friend of mine who pays for Prime says maybe 25% of his packages actually arrive the next day.
 
My rep said they couldn't guarantee a release day delivery. So I cancelled. Couldn't get the 20% discount on the digital version either. Dammit!
 
I got the email but my estimated delivery date hasn't changed yet.
Just spoke to Amazon chat and the guy said the new delivery date is March 29...

Aw hell fucking no. Unacceptable. If I have to wait until March I'm just cancelling and never relying on Amazon for preorders again.
 
Your thumbs will love the delay.

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