Honestly I will never use Fnac.com again.
What good is it to have the console marked as "shipped" in my orders last Wednesday night when the tracking number they gave me, 36 hours later and on launch day, still doesn't return anything from DHL's website?
It's been frustrating to keep checking it and it didn't make things easier the fact that I had a vacation week this week.
I have this pipe dream small hope that there's been some sort of mistake and that the console is actually coming together with the game, which is out for delivery today by DHL. But then again I know very well that will not be the case...
Thanks for nothing Fnac. Made this launch a real bummer. Shame on me for not simply going with Amazon.
Thanks. I had also checked from an app that does the same job, and nothing. From that website I get:it's unlikely to help, but have you tried a third party site like https://www.17track.net/en ...
i once had a delivery that couldn't be tracked simply because it wasn't a DHL germany but DHL us number or something like that.
That site simply checks your number against a plethora of carriers.
Item is not found at this moment, If necessary, please verify with the package sender and check back later.
Munich got lucky - I had mine yesterday at noon![]()
But no games and no access to the eShop :/ But today is the day, I'm about to leave for Mediamarkt to get me Zelda. They dropped the price to 57 which is why I'll wait until they open.
There are USB-A to USB-C cables coming with the charging grip/pro controller, aren't they?
Thanks. I had also checked from an app that does the same job, and nothing. From that website I get:
I mean I was thinking that MAYBE my package was being withheld from being scanned so that they wouldn't send it out too soon. But it's even launch day and still nothing. Absurd.
Thanks. I had also checked from an app that does the same job, and nothing. From that website I get:
I mean I was thinking that MAYBE my package was being withheld from being scanned so that they wouldn't send it out too soon. But it's even launch day and still nothing. Absurd.
Same situation for me. I am really pissed as well. I would just like to cancel my preorder at this point but since it's marked as "in transit" that is impossible. Fucking sucks. Maybe I'll try going through customer service.
Any experience if it'll work contacting Fnac in English?
I'm almost "glad" someone else is going through the same and understands this ordeal.Same situation for me. I am really pissed as well. I would just like to cancel my preorder at this point but since it's marked as "in transit" that is impossible. Fucking sucks. Maybe I'll try going through customer service.
Any experience if it'll work contacting Fnac in English?
In no way do i want this to come across as some kind of hindsight-20-20-i-told-you-so situation, but this is why i never even considered ordering something i wanted on release day from France just to save a few bucks, in the first place.
I understand you guys are super frustrated and i'm crossing my fingers the thing's just gonna show up at your doorsteps today. Maybe it's just the tracking that's borked and the item is already on its way.
This is their online price, though. You get that if you choose store pickup, but their retail price may (!) differ.
Charging grip and case is a must if you have a cat
I'm not letting my Switch sit in the dock overnight
But the problem is not that the shipping is taking longer from France. My Zelda copy from Fnac arrived yesterday. I wanted to keep an eye on the order and cancel it if it looked like it could be severely delayed. Since they (falsely) marked my order as "in transit" It's impossible to cancel, and that is what pisses me off!
Apparently Fnac is withholding consoles to sell them in stores (as some user posted in here). And according to their twitter -if I understand it right - they are having problems with product availability. Just don't tell customers then that your product is "in transit" ;-)
Thanks!I had an order last month that was not in the DHL system until after I signed for the order at my door. don't want to give you false hope..but it has happened to me before!
Live and learn I guess, but I was going to import and had some experience with Fnac before from my home country. They even delivered to me Wii Fit 2 weeks earlyIn no way do i want this to come across as some kind of hindsight-20-20-i-told-you-so situation, but this is why i never even considered ordering something i wanted on release day from France just to save a few bucks, in the first place.
I understand you guys are super frustrated and i'm crossing my fingers the thing's just gonna show up at your doorsteps today. Maybe it's just the tracking that's borked and the item is already on its way.
My delivery wasn't trackable after it reached its 2nd "hop" (the Austrian Postal service distribution center in Vienna) - it certainly didn't have its origin there.
So you might see the tracking yield actual results today, and maybe have it delivered to you in the afternoon.
Oh wow, that'd be further infuriating. They can charge me and the lead me on to make me think my console is in transit, when in fact they are selling it to local costumers in store? WHAT?!But the problem is not that the shipping is taking longer from France. My Zelda copy from Fnac arrived yesterday. I wanted to keep an eye on the order and cancel it if it looked like it could be severely delayed. Since they (falsely) marked my order as "in transit" It's impossible to cancel, and that is what pisses me off!
Apparently Fnac is withholding consoles to sell them in stores (as some user posted in here). And according to their twitter -if I understand it right - they are having problems with product availability. Just don't tell customers then that your product is "in transit" ;-)
the box get a bit damaged during shipping.
the box is so small, it's so cute
the box get a bit damaged during shipping.i don't care
![]()
Why is charging grip a must?
I have a cat....but the way I will position my switch she wont be able to go there to knock it over![]()
Feel like just going out and buying on retail...
Oh wow, that'd be further infuriating. They can charge me and the lead me on to make me think my console is in transit, when in fact they are selling it to local costumers in store? WHAT?!
Fnac.com is holding up orders that arrived today in their stores for pick-up. People that code the email code went to stores and employees told them to come tomorrow, even though the mail said "you can come today". They got the game but not the console. Others didn't scan the packages so you don't come at all and probably will scan them tomorrow. Other people did get the console and game...
Mine hasn't been scanned yet.
Same here! Not sure thought how lucky I'll be trying to sell the Switch from Fnacif it will ever arrive :'-(
I am referring to this post by the way, not sure where the user got the info from though:
It just pisses me off to think that they just changed it to "in transit" so people can't cancel their severely delayed orders anymore...
That user was saying that the stores didn't give out systems before launch, not that people who bought it online couldn't pick them up on launch day. You're reading too much into it.
the box is so small, it's so cute
the box get a bit damaged during shipping.i don't care
![]()
Well, I guess that one trick would be to outright refuse the package, it would get sent back right?Same here! Not sure thought how lucky I'll be trying to sell the Switch from Fnacif it will ever arrive :'-(
Fnac never again.It just pisses me off to think that they just changed it to "in transit" so people can't cancel their severely delayed orders anymore...
What happened to those orders from Amazon.de which got a price error of 178,50 Euro? Got the shipped for that price tag?
What happened to those orders from Amazon.de which got a price error of 178,50 Euro? Got the shipped for that price tag?
I see. I overheard some conversations at some point in which they offered the discount after the customer pointed to the online offer. But yeah, it will most probably differ. Might as well get the game now online and pick it up in about 50 minutes.