Beam said:
After seeing all the bitching about cable companies, is there any cable company that has a good service?
I moved to this town 2 weeks ago. One of the first things I did was check out each of the two cable companies (such a rarity to have any kind of choice in the first place) to see which one I'd go with for internet service.
First company (Troy Cablevision) has slightly higher rates than the second, charges a $50 installation fee, and charges a ~$5/month service fee that you have to sign up for if you don't want additional charges for house visits when they have to fix technical issues. That's right; the customer has to pay extra when
their equipment fails for reasons outside of your control.
Second company (Cobridge) had slightly lower rates for comparable speeds, no installation fee, and no service fee.
The next day, I went to Cobridge to sign up. They informed me that they had just been bought out by Troy within the past day or so and were no longer offering new installations.
This perfectly encapsulates the typical experience with the US cable industry, imo.