I worked at the one in Webster, TX for years, and my friend is the current store manager. I still go in occasionally for random parts here and there.
Every time I go in there, the staff is more confused and lost than the previous visit. I know the company management changes things on a weekly basis, from endcaps and sales and merchandising to pay, positions and roles. There is quite literally no direction in the company, and it's only getting worse. The entire business is built on the whims of Randy Fry and his brothers.
I know they've been seeking buyouts for years, including Best Buy almost taking the plunge but deciding against it simply because the stores are just too damn big to be profitable. I'm shocked they're still around, to be honest.