I also sent an email, but no response yet.
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WB offering full refund on Batman: Arkham Knight on PC till the end of the year
- Thread starter ashecitism
- Start date
I also sent an email, but no response yet.
Still nothing from Nuuvem, but given this exchange i've seen on Reddit:
I don't know if we should expect anything good.
4 months old, but i figure their policy is probably the same.
I don't know if we should expect anything good.
4 months old, but i figure their policy is probably the same.
moltonasty
Member
I feel bad for everyone with a bad experience, as I'm about 8 hrs in without a single crash, glitch or error with very smooth framerates and all effects maxed at 1080p. Loving the game tbh
Probably not, we'll just get some more shitty batman games instead
Schweinehund
Member
So GMG is offering AK refund now?
Going to put in a support ticket. I have to say I never imagined the game would end up like this when it was announced. I was soooooo excited for it.
Going to put in a support ticket. I have to say I never imagined the game would end up like this when it was announced. I was soooooo excited for it.
poodaddy
Member
Well I got the game through an Nvidia promotion so I'm stuck with it, though I will say it's running adequately on my 980 ti but it should not require a 980 ti to get 60 fps at 1080p, and yes the stutters still there. What an embarrassment. Am I foolish for holding out hope for further patches? Cuz I am still holding some hope, and I really don't know why.
I'm on a 970 and can't even run it at 30 without constant stutters and freezes, with all the nvidia shit turned off, too.
poodaddy
Member
Jesus dude, that's a bummer man I hate it for you
. This shit has been such a colossal fuck up, and unfortunately it probably won't be fixed. I wonder if some brave soul out there can figure out the problem and do a fan made patch, but if IG couldn't fix it in 3 months I'd say probably not.
D
Deleted member 325805
Unconfirmed Member
CPU? I'm using a 970 and I still haven't tried it, and if that's as good as it gets I never will. To be fair I only paid £8 for it on a whim in case it got fixed. 60fps without dips or it's just not worth my time honestly, I have other games in my backlog that arn't broken.
Spring-Loaded
Member
This was a while ago, but I got 45-60 fps out in the city and 60 indoors on a 970 with intermittent stuttering when driving around — not really acceptable, but I played through the game OK without it getting in teh way for me. Based on accounts, it's seemingly random what your experience might be, so I'd say at least give it a try.
ss_lemonade
Member
Wait, how does that even work? Didn't you essentially get the game for free with the gpu?
Spring-Loaded
Member
A lot of people made the purchase with the included game in mind, meaning they are making the purchase for the game and the card. Many got the specifically for this game too, and still wanted a game that worked properly as part of the promotion.
I received MGSV from NewEgg to make up for AK's port.
if i knew the game was going to be such a train wreck i would have waited until another game took its place in the offer, since they're pretty much always changing. i just got unlucky enough to have ordered in between the witcher and mgs.
poodaddy
Member
Part of the reason I bought my card was because it came with both Witcher 3 and Arkham Knight as I assumed that both of those ports were going to be excellent. If it wasn't for that promotion I would of waited on a sale for the card. Guess which of those ports was the good one..... it's fine though. I, like the poster above me, ended up getting MGSV for free from Newegg due to the Arkham Knight fiasco so it all worked out, but you need to keep in mind that these codes really aren't "free." The vendors purchase these codes from the publishers in bulk and factor it into the price of high end cards, so at the end of the day the cost of that code still plays into the price that you pay for the card. If there is no code for the card, then it generally ends up around 50 to a 100 bucks cheaper, so yes those of us who got the code for "free" from a GPU purchase still have every right to be annoyed at the fact that one of the reasons we bought our card turned out to be a flaming pile of shit. If you bought a car because you loved it's V8 engine and it came with a bonus pine air freshener, then you'd be pretty pissed if you got the pine air freshener in the mail and it smelled like cat piss.
CambriaRising
Member
It's simple, I wouldn't have bought the card if it hadn't come with the code. Period.
I got a $60 credit from Amazon months ago though.
Crimsonclaw111
Member
Good luck with that, you're gonna get stuck with some uPlay game.
ClaptoVaughn
Member
You would haven't purchased that card..at all...if it didn't have the game?
Surely the card was more expensive than the game. Why didn't you just buy the game by itself if you didn't need/want the card?
Same here, and Newegg gave me MGS5. However, this was months ago. Not sure if they're still doing that now.
Exactly. Just people looking for free shit imo.
Included it when considering the value of video cards. I didn't buy it solely for the promotion but it did push me away from buying a less expensive GPU.
Newegg did a nice gesture for its customers and I checked if my retailer would do anything similar. They didn't. No big deal.
poodaddy
Member
I went ahead and threw several hours at this game with the 980 ti at G1 Gigabyte factory clock to see what type of performance metrics I came up against in order to add some more information here for other potential buyers. CPU is an i7 3820, 16gb 1600mhz DDR3, game's running on a 7200 rpm HDD and like I said the card's a G1 980 ti. In a nutshell I got about an average of 58 frames per second over the course of 4 hours at 1080p and max settings. Minimum frame rate was 29, (!?!?), fps lock was at 60, and stutters and frame drops happened literally on every glide, drive, or flight period. I will say that the game ran a beautiful 60 fps on max settings indoors with literally no drops or stutters at all, so the problems seem to be isolated to the constant outdoor weather effects and periods of gliding. Over all I'd say the game was extremely playable and looked very gorgeous, but considering what kind of system I'm running the results are disappointing to say the least. If I had a 1440p monitor it would probably be running terribly, and on a console port that's disgusting. Over all I'd have to say that, based on my personally favorable but objectively disappointing experience with a 980 ti and an i7 quad core, I'd recommend skipping this if your rig isn't running a 980 or above, an i7, and of course WB claims you need 12 gb of ram for the game to run properly for some fucking ridiculous reason. Hope the metrics are helpful to someone. God what a fucking disaster this game turned out to be, sorry to all the people who got 970's for this game, I really recommend that you contact your seller and try to get a different code if you haven't already; I did it with Newegg and got MGSV extremely easily.
Yeah at this point i'll just pretend some WB guy broke into my house and stole my money, lol.Jesus dude, that's a bummer man I hate it for you
I don't expect them to ever fix it, and i'll just eat the loss; live and learn.
(assuming Nuuvem won't refund me, but that's unlikely).
stock i5 2500k.
Not exactly a beast, but not so bad that it can't run a game like this at 30fps without stuttering to unplayable levels.
Also forgot to mention, sometimes the audio would just go out for 10 seconds or so.
And yeah, i was playing at 1080p (incidentally, trying to supersample even at 1440p didn't change all that much at all).
I should also point out, that the ingame benchmark works fine, it's the game itself that doesn't.
SmokedMeat
Gamer™
I don't understand the train of thought that we should be stuck with a broken game, when it was a factor in our decision to purchase a $200-$650 GPU. We were misled into believing the game would run fine, just like everyone else, and we've been stuck with a dud unlike everyone else.
If you bought a piece of gaming hardware where the pack in game barely functioned, you wouldn't want an exchange? I'm sure you would, as would anyone else that feels NVIDIA buyers should be screwed.
electroshockwave
Member
I didn't have Driveclub at launch but from what I know of it was hardly "a fucking mess", especially in relation to Arkham Knight on PC. Performance was fine, all the tour mode stuff was there, it was just online issues.
LiquidMetal14
hide your water-based mammals
If you got a refund for my copy, let me know. Honesty is the best policy here.
Game started running OK for me too (I didn't even change anything, nor there was a patch - so hoping it lasts).
i7 3960x @ 3.8 Ghz, 16GB DDR3, GTX 970
It stays at 60 fps with GPU usage around 80%. (1920x1200 resolution, everything gameworks off)
But lag spikes are still and there's big drops (500ms+ frames) every now and then, it still playable.
Seems like game could be failing to stream textures and/or other data in time,
and instead of having texture pop-in later it simply waits until it's ready.
Benchmark was working day-one too. The only thing that worked properly.
Only games bought from steam store, otherwise you must go via key seller.
i7 3960x @ 3.8 Ghz, 16GB DDR3, GTX 970
It stays at 60 fps with GPU usage around 80%. (1920x1200 resolution, everything gameworks off)
But lag spikes are still and there's big drops (500ms+ frames) every now and then, it still playable.
Seems like game could be failing to stream textures and/or other data in time,
and instead of having texture pop-in later it simply waits until it's ready.
Benchmark was working day-one too. The only thing that worked properly.
Only games bought from steam store, otherwise you must go via key seller.
UpDownLeftRight
Banned
Now that has to be intentionally acting dumb. If the deals didn't have any effect on people they wouldn't bother paying to get the codes in. The games broken beyond repair but of course people just want free shit right?
You're just trying to create a narrative where there isn't one. Look at how far WB has had to go to try and repair this and question again if people just want free shit. This is the result of a completely botched product so yes they want a better offer than sit tight and hope it one day works to some extent.
Which in turn means that the benchmark actually doesn't work, not doing its job.
I opened a GMM ticket and got a refund.
I see. Thanks for responding.
That's what I'm wondering, over a day and no response.
I thought it was interesting that the game got pulled from my Steam library when GMG gave my refund. It took a bit, but I think it was last week when it happened. I just didn't know that mechanism was in place.
Good for them.. but it wasn't going to get used anyways. Sadly I already bought the PS4 version.
Good for them.. but it wasn't going to get used anyways. Sadly I already bought the PS4 version.
Dictator93
Member
Mr. Luchador
Member
I've sent them two emails via their contact page, and heard nothing for a week so I've started Paypal Disputes and they STILL haven't replied to them. So I think the next step is to simply chargeback on the credit card.
iNvid02
Member
yeah me too, time to see how bad blackgate really is