Diablohead
Member
I speedran that game and I agree lol
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WB offering full refund on Batman: Arkham Knight on PC till the end of the year
- Thread starter ashecitism
- Start date
I speedran that game and I agree lol
Spring-Loaded
Member
Lmao, no. It's easily better than Asylum, but it's not worth struggling through terrible seconds-long freezes or anything.
They should have just cancelled the of version truth be told, obviously it wasn't a priority to them and they didn't deem it worthy enough to dispatch a quality team to port it at Thai point it's done more harm than good. I could literally buy the game beat it (if I don't get a game breaking big) and return it over the course of 2 months. Crazy.
Shame too it's a great game and a goty contender on console
Shame too it's a great game and a goty contender on console
dr_octagon
Banned
my ps4 copy had some bugs where I had to restart a couple of times and totally crashed the system once - luckily no save data was lost but otherwise ran alright
they handled this badly with the pc version and totally abused the goodwill of fans - why bother releasing anything if it's not up to standard, customers waited for a fix which isn't going to happen. the refund is a way to mitigate the bad press which is their own fault
Some people talk of Asylum like it had some brilliant level design, but i never saw it.
Fun game, but completely surpassed by City.
Anyway, since i can't get a refund, i'll probably just go through AK as it is and uninstall it, trying to forget this abortion forever (and never buying another one of their games until it's dirt cheap, of course).
So only if you bought directly from Steam then?
Then again, I doubt I'd get the refund even if I could. I bought the game from Nuuvem so I think I only paid around £15 for it, and only about £10 for the season pass.
And I'm one of the lucky ones for whom the PC version is now running relatively well.
Then again, I doubt I'd get the refund even if I could. I bought the game from Nuuvem so I think I only paid around £15 for it, and only about £10 for the season pass.
And I'm one of the lucky ones for whom the PC version is now running relatively well.
ClaptoVaughn
Member
We have no way of knowing if WB would have offered refunds had it not already been implemented by Steam before all of this.
They're just extending the window on a policy that existed before this whole fiasco. It's their only way to save face because they know there are probably lots of people that want a refund anyways. The last thing want to do is pour even more salt on the wound by making people hold off this long and end not getting what they had hoped.
And how are they going out of their way to offer these refunds? Last I heard, the game ain't getting pulled of physical shelves (even if they were, WB doesn't send people over to a store to do it). Only digital. Who handles the digital refunds? Steam. WB doesn't have to do shit except make a few calls to set it in motion. Oh, and for a game that WB admittedly sorry about, they sure don't have any issues keeping it on Steam for $50 + $40 season pass.
Even if there is some processing done on their end, they wouldn't have had to go out of their way, nor make customers go out of theirs, if they hadn't completely half-assed this port to begin with. If they had simply delivered what they were charging people for: a working game.
This is literally the LEAST they could do besides nothing at all. They are letting customers get a refund so they return to status quo aka no Arkham Knight on PC at all. They are doing no one any favors here. Again, they did not introduce the refunds. Steam already had that.
"Great customer service?" What the hell are you even talking about? Have you been paying any attention to this whole thing at all?
Edit: And no, crappy pc ports are not a dime a dozen.
I got the game through the Nvidia bundle when I got the GTX980 but I never got to play the game and gave the code to a friend instead.
Is it possible to buy the game via Steam now, play a bit and refund? I'm not even sure if I'll like it.
Anyway, NewEgg has been awesome, I got Batman Arkham Knights, Witcher 3, Metal Gear Solid 5 and Assassin's Creed Syndicate from them.
Is it possible to buy the game via Steam now, play a bit and refund? I'm not even sure if I'll like it.
Anyway, NewEgg has been awesome, I got Batman Arkham Knights, Witcher 3, Metal Gear Solid 5 and Assassin's Creed Syndicate from them.
Playing this game on PC with a 30fps cap will not result in a completely smooth experience as some people in this thread have contended. Frametimes are all over the place, and it is likely that you'll frequently dip below 30fps (even on a very high end system). Camera pans will stutter, and the game will feel like it is performing worse than it actually is.
I suppose WB deserves some credit for taking the game from being an unplayable wreck to being a generally poor PC port, but that's hard to get excited about.
I suppose WB deserves some credit for taking the game from being an unplayable wreck to being a generally poor PC port, but that's hard to get excited about.
Yes. For best results, make a decision before exceeding 119 minutes of playtime as your refund request may be automatically rejected if you hit two hours or more.
It's hard for me to believe that they literally can't fix the game.
With enough time/money it would be completely possible, whether that requires completely rebuilding the game, I'm talking about something drastic like a full port to UE4 that takes the better part of a year. I feel like what they are actually saying is, a fix is impossible given the time/financial constraints they have put on themselves.
That's a cost-benefit analysis that they are allowed to make, but also destroys their business goodwill if enough consumers think it's the wrong choice. Guess we'll see more once they explain what exactly they can't fix.
With enough time/money it would be completely possible, whether that requires completely rebuilding the game, I'm talking about something drastic like a full port to UE4 that takes the better part of a year. I feel like what they are actually saying is, a fix is impossible given the time/financial constraints they have put on themselves.
That's a cost-benefit analysis that they are allowed to make, but also destroys their business goodwill if enough consumers think it's the wrong choice. Guess we'll see more once they explain what exactly they can't fix.
Cpt.Underpants
Member
Got the refund, I bought the game since day one so yeah it worked regardless how long you played the game 
Doctor Ironic
Member
At the time AK released, I was working at a location that was selling physical copies of AK on PC, and I can tell you with certainty that this is not the case.
And even if WB wasn't sending people out to pull the game themselves, how does that matter? Do you realize how insane of a demand that is? Have you never worked retail?
matrix-cat
Member
What's the process to go through to request a refund? I'd still rather have a fixed game than my money back, but it sounds like that's no longer in the cards. I'm thinking I'm probably out of luck, since I didn't buy the game through Steam, but it's worth a try, I suppose.
Doctor Ironic
Member
Where'd you buy it from? If it was a legit third-party site like GreenManGaming or Gamersgate or something, submit a support ticket and link WB's announcement, and see if you can haggle with the staff.
If it was G2A or CDKeys, good fuckin' luck!
Doctor Ironic
Member
There is a ludicrously low chance that outsourcing the PC port was Rocksteady's decision and not WB's.
To say stuff like this is to totally ignore Arkham Asylum and City's excellently-done in-house ports.
vv You can certainly try but say goodbye to ever buying from that retailer again!
To be honest Arkham Origins was outsourced to Iron Galaxy too as far as i know and beside bugs that are not related to porting game was fine. Even with Nvidia effects game is running great. And only difference between Arkham Origins and Arkham Knight are platforms they are made for. Rockteady is probably most guilty in this story because they worked on an engine and they coded it and optimized it for console hardware. Iron Galaxy probably got very little time and they probably got almost finished product so best thing they could do is 1:1 port. If Rocksteady took PC platform in consideration from the start when they started making new version of UE3.5 engine we would have way better game now.
And No WB is not innocent, they pushed product on the market even though they knew in what state it is.
comshoplesce
Member
for paypal refund you have 45 days i think.
bobawesome
Member
Arkham City says "hi". At least Arkham Knight is an amazing looking game and has a good story. Arkham City falls flat in nearly everything it does.
RobbieNick
Junior Member
I bought the game as a steam code from a non-steam website. How can I get a refund?
Beautiful Ninja
Member
You ask russiancdkeys.ru or wherever you got them from for a refund. At which point they will probably start laughing.
Hope you bought from someplace reputable like GMG.
RobbieNick
Junior Member
Ah. So, completely screwed then. Okay.
I will 2nd that, I had a stutter free experience as well at 60 fps.
But you shouldn't need to brute force to get a good experience at 60 fps, as far as I know dropping to 30 is fine with most systems.
Scaling is the biggest issue with game, it needs lots of RAM and lots of bandwidth to it as well. I wonder if the Quad channel memory setups are not seeing issues...
Derpcrawler
Member
I asked for a refund but got declined. I've said I have technical issues with games that were not fixed by recent patch, yet got declined because I either played more than 2 hours or bought game more than 2 weeks ago.
The hell? I thought they allowed refunds for this regardless the play time or when I bought it.
The hell? I thought they allowed refunds for this regardless the play time or when I bought it.
Beautiful Ninja
Member
Valve mentioned the automated response for Arkham Knight is bugged, it's currently not allowing refunds when it should be because of the time. They said to try again when they fix it, whenever that is. I presume soon.
https://steamcommunity.com/games/208650/announcements/detail/128710596369779495
E: According to Valve it should be working now.
N
Noray
Unconfirmed Member
This opinion is so wrong I can't even.
Asylum was perfection. All killer, no filler. Best in the series.
Anyway yeah. Refund this shitshow if you can. I can't. I got what I deserved I guess.
No customer deserves to be sold a shit product that doesn't work as advertised. WB are consumer frauds.
Consider it an unfortunate lesson to learn and adjust your buying habits accordingly.
Derpcrawler
Member
Yeah, I resubmitted the refund request and got instantly refunded.
As far as I remember, they were alright, but City wasn't an amazing port, really.
Not nearly on the level of Origins or this one, but also not MadMax or even Shadow of Mirror good.
OfTheOverflow
Member
Christ, what a shitshow. I'm counting my lucky stars I didn't jump onboard the suspiciously low price ozgameshop had for preorders of the PC version. That said, they had Mad Max for the same price and that's the biggest surprise of the year for me, also from WB. Avalanche do good shit!
Stallion Dan
Member
your not sorry you rushed the game when it was not ready you got greedy suffer for your crimes
"What are patches? And what is online?" - Miyamoto
Tal Shiar Agent
Member
Or just not released a PC version.
alexandros
Banned
Why the hell would they ever do that?
Tal Shiar Agent
Member
If they can't get their act together for their PC ports they should just stop releasing them.
Dictator93
Member
alexandros
Banned
There is no reason why they can't get their act together. The solution is simple, don't be fucking cheap. Develop the PC version in-house or give a competent studio the resources and time to do a good job.
Tal Shiar Agent
Member
Got something to say?
Yes, and if they for some stupid reason they don't get their act together and stop being cheap, then is it really any better to release a broken-ass port over no release at all?
metareferential
Member
They should offer a refund AND a free copy of the game for the console of our choice.
Doctor_Thomas
Member
We wanted this to be a good game, we wanted to enjoy it. We played all the other games, why shouldn't people be angry?