CJY
Banned
The confusing thing for me is that people want that refund policy of Steam and Xbox Live, when that policy is STILL to the wallet, not to the card. Sure, you get to test the content, but reviews and other sources of "is it worth it?" are so multitudinous that you can't be thick enough to buy something without getting an opinion on it elsewhere first.
Also a key phrase people have blanked from my first post was "at least not for a while". I'm not saying its coming because I have zero information on that, but to implement it so soon after your major console competitor does it? Suicidal.
What if it causes a lot of pain for Microsoft? After all, they waited years after Steam implemented theirs. They probably wanted to wait to see how it panned out for them before implementing it themselves.
A large part of the reason why Microsoft implemented it in response to Valve is probably due to their "Play Anywhere initiative" and them needing their gaming platform to have feature-parity (& beyond) with both console and PC gaming. Sony only play in the console space obviously, but hopefully some pressure from Microsoft will force Sony's hand.
First time I've ever said this, but I'm glad for Xbox's existence and Phil spencer seems like a really decent, stand-up guy. The three platforms are now differentiated I feel for the industry to really thrive for the next decade and they keep pushing each other with innovative hardware, software and business models.
Sony should not and can not rest of its laurels. They're being squeezed and success out the gate doesn't necessarily mean success at the tail end of the generation or the beginning of the next.