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Xbox tweets Xbox support

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Only on GAF would we catch Spawn protecting Microsoft employees.

...Spawn? wut?

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Must have forgotten which account he was logged into

edit: wait, how is this supposed to be astroturfing? Wouldn't astroturfing mean that they're spreading positive stuff and not "hey, my Xbox doesn't work"
 
edit: wait, how is this supposed to be astroturfing? Wouldn't astroturfing mean that they're spreading positive stuff and not "hey, my Xbox doesn't work"

It's called a planted question. The other xbox account would very quickly reply with a perfect answer, then she'd respond thanking them and extolling the virtues of xboxsupport's speedy & helpful support
 
This is really creepy. A friend of mine once worked as a social media manager for a beer brand and had to change her phone number because people doxxed her like you guys are doing.

What's worse is that she actually genuinely seems to have an interest in the XB1 as well as working on the business, which evidently means she's a shill. Would you rather she have less experience in gaming, or would that just lead to what happened with the Mighty No. 9 fiasco?
What's the Mighty no. 9 fiasco?
 
It's called a planted question. The other xbox account would very quickly reply with a perfect answer, then she'd respond thanking them and extolling the virtues of xboxsupport's speedy & helpful support
Wouldn't it still make more sense to ask some dumb question like "Is it true that I can watch TV and play a game at the same time?!"

The way the question is posed here it will only make the support look good, not the console itself.
 
I love conspiracy reveals, esp after detective work.
And for sure believe MS has astroturfers everywhere esp on gaming forums.
But this looks like a simple mistake. The lady's "skate" acct shows she's obviously a MS employee.

What I wonder is: why she can't pick up the phone, email, or Skype an Xbox Support colleague directly?
 
The community manager they hired admitted she has never played any Mega Man games. And a lot more other things. And when the forums revolted, she edited her responses into their posts instead of replying. Bizarre behavior.
My God that's incredible.
 
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