Rant ahead.
I am trying to replace my wife's phone with a used smart phone of mediocre quality. We have Sprint contracts and are waiting for them to run out, but her Lotus has shit the bed and she needs a replacement. I think, no problem I will just get a used phone on eBay and activate it. Should be pretty simple right? Fucking WRONG. First phone I get off eBay from Dealtree Auctions (which is a Best Buy company) is a Palm Pixi. I get it home, charge it up, then call to activate it. Apparently whoever owned the phone before never deactivated it and I cannot use this phone. So I call them up, they are extremely helpful and refund me all my expense. No biggie I think, a bit of an inconvenience but no harm no foul. I'll just get another. I find a used Palm Pre on eBay and end up winning it, but it has no phone charger included. Whatever, I got it for cheaper than the Pixi and the difference is about the price of a phone charger. Today, on my lunch break, I go into the Sprint store to get a charger. While I am there I figure I would just have them go ahead and activate the phone. First off, the guy couldn't get the back plate off to get the codes from inside the phone. Not really too worried, he has one of his techs work on it. Apparently the back of this phone is the one they use for the display models and is actually fucking glued onto the back. He gets it off successfully though. As soon as the guy scans the phone barcode, he then tells me that the fucker is reported stolen. Then he fucking confiscates the phone that I just got in the mail. No option to do anything. At this point I have emailed alltechwholesale, the people I bought the phone from, and they have not responded.
What can I do if this company refuses to do anything? I mean, I don't have the phone anymore since Sprint took it. What are my chances here. Also, should I just wait and get the new HTC that is coming out on Friday? We were originally waiting until our contract expires so that we can get iPhones through ATT. Would I be just as satisfied with the HTC? We are eligible for an upgrade, we would just have to extend our contracts.
I am trying to replace my wife's phone with a used smart phone of mediocre quality. We have Sprint contracts and are waiting for them to run out, but her Lotus has shit the bed and she needs a replacement. I think, no problem I will just get a used phone on eBay and activate it. Should be pretty simple right? Fucking WRONG. First phone I get off eBay from Dealtree Auctions (which is a Best Buy company) is a Palm Pixi. I get it home, charge it up, then call to activate it. Apparently whoever owned the phone before never deactivated it and I cannot use this phone. So I call them up, they are extremely helpful and refund me all my expense. No biggie I think, a bit of an inconvenience but no harm no foul. I'll just get another. I find a used Palm Pre on eBay and end up winning it, but it has no phone charger included. Whatever, I got it for cheaper than the Pixi and the difference is about the price of a phone charger. Today, on my lunch break, I go into the Sprint store to get a charger. While I am there I figure I would just have them go ahead and activate the phone. First off, the guy couldn't get the back plate off to get the codes from inside the phone. Not really too worried, he has one of his techs work on it. Apparently the back of this phone is the one they use for the display models and is actually fucking glued onto the back. He gets it off successfully though. As soon as the guy scans the phone barcode, he then tells me that the fucker is reported stolen. Then he fucking confiscates the phone that I just got in the mail. No option to do anything. At this point I have emailed alltechwholesale, the people I bought the phone from, and they have not responded.
What can I do if this company refuses to do anything? I mean, I don't have the phone anymore since Sprint took it. What are my chances here. Also, should I just wait and get the new HTC that is coming out on Friday? We were originally waiting until our contract expires so that we can get iPhones through ATT. Would I be just as satisfied with the HTC? We are eligible for an upgrade, we would just have to extend our contracts.