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Albert Penello
MS Director of Product Planning
"Now More Direct than ever!"
(08-29-2013, 11:53 PM)
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(thanks Garrett 2U)

First, people should understand – I don’t always know every detail happening with the program. Even though I run Product Planning (I'm not in PR!), that means we set the stage early for the features and HW, but a lot happens going through the development process. I stay very close as we approach launch, but I don’t always know the specifics when things change, so sometimes (frequently) I have to ask someone on the team. I also don’t run PR or Marketing, so I don’t see every piece of material that makes it to the public. In this case, there was an inconsistency between some small print on, and what I understood was happening – so I went to get more details.

Turns out the answer to this question is… complicated. It’s been an education for me as I’ve been looking into it.

There is no way that I could do justice to it in a post, so the marketing team is working on a chart that gives clarity on what locales, languages, and voice features are available in each country. Trying to write it down would be confusing. Stay tuned for a more detailed explanation, but just to give clarity:

In November
- We will launch in 13 geos
- 10 of those geos will support some voice features
- We support 8 languages

The 8 Languages at Launch are:
1) English – US
2) English – GB (WW)
3) French
4) Spanish – MX
5) Spanish – ES
6) Italian
7) German
8) Portuguese

NOW – the nuance to this is that some voice *features* won’t be available in all countries right away. “Xbox On”, for instance, is only available in 5 (hence the confusion on in the small print).

BigDug13 – the FAQ is correct, for launch. When you choose a language for your console, you will be offered the list of countries it is supported in. Using your example, if you choose Italy as your language, you only get Italian. We will continue to add more supported combinations over time. For example in Canada we will support English and French. The opportunity to “mix-and-match” languages and countries is something we’re looking to do post-launch.

Again, sorry for all the confusion on this. Look for a more detailed explanation coming. Will most likely come through Xbox Wire, or