I hate to say it, but this a terrible first impression for the casual mainstream Marvel fan that bought a Founder's Pack. People on here and other message boards understand the fact that it's a beta and these things happen, but the aforementioned casual fan probably doesn't, and it not working when they paid for it will leave a sour taste in their mouths.
That might be true if launch day server problems didn't happen for every single online game that releases.
I'm sure there will be some upset but this happens every time and will likely continue to happen until the end of time or when sever technology changes.