Support NeoGAF

[Team Top Hat]

I spend a lot of money on physical and digital games from Nintendo. I even buy the same game multiple times. Digital, then physical to truly own, and then I buy it for my niece and nephew as well. Because of this I get a lot of CN codes and I also receive CN codes from other friends and family.

Well apparently it's against Club Nintendo TOS to do this and they've shut down all my accounts which has over 12,000 Club Nintendo coins. I've had so many that I've been doing giveaways on here.

They are now removing games from my Wii U and 3DS

1. Closed down my Club Nintendo accounts
2. Removing games from my Wii U and 3DS

Dr. Luigi
Kirby's adventure
Metal torrent
Puzzle league express
Super Mario bros 2
Excitebike

To anyone I've given Club Nintendo digital rewards to; if they disappear from your system I'm terribly sorry =[

3DS games disappear while Wii U does the following:

Account Activity

 

[HUELEN10]

It's nothing new, they've done this since 7th gen. It is against Club Nintendo ToS after all. This is one of the reasons why I tell people not to make linked fmaily accounts just to register multiples of a game, it's just asking for trouble.

 

[Insaniac]

Have you tried calling customer service yet?

 

[Velcro Fly]

Have you tried calling them to see what's up? They probably just think you are scamming CN codes somehow or something.

 

[Dsyndrome]

Damn, that sucks. Hopefully they don't just point you to the ToS and actually work with you on it.

 

[Team Top Hat]

Have you tried calling customer service yet?

Yep. Being told I have to wait for them to call me back. In the mean time they are removing games.

 

[Eolz]

So wait, how many accounts did you have on the same console?

 

[Bamboo Boy]

Well, if it's in the ToS you can't do anything about it, sadly. Sorry OP.

 

[Team Top Hat]

So wait, how many accounts did you have on the same console?

I only have one NNID account on my 3DS and Wii U.

 

[Kagoshima_Luke]

Buying multiple copies of games and registering the codes on one account is against TOS?

 

[Wario64]

I still don't understand what you did wrong

 

[LiK]

12k coins? Damn dude

 

[Here For The Free Feed]

this started happening in australia yesterday, people that bought codes from MK8 promotion from eBay etc are being hit

 

[zruben]

I only have one NNID account on my 3DS and Wii U.

and you made the purchases with that NNiD?
or did you create a new one to purchase them and then proceeded to delete it?

 

[Veitsev]

I still don't understand what you did wrong

.

 

[flatearthpandas]

Buying multiple copies of games and registering the codes on one account is against TOS?

This is what I'm taking away from this thread right now. That can't be right, can it?

 

[Kouriozan]

Buying multiple copies of games and registering the codes on one account is against TOS?

I tried but you can't do it.
It says "you already have registered this game"

 

[Team Top Hat]

and you made the purchases with that NNiD?
or did you create a new one to purchase them and then proceeded to delete it?

I've made every single purchase on Wii U and 3DS through the singular NNID. I only have one NNID.

 

[Chindogg]

Maybe its the code giveaways that are a violation of ToS?

 

[Springy]

There's something cranially corrosive about trying to wrap my head around Nintendo punishing you for buying too many copies of their games.

It has to be a misunderstanding. It just has to.

 

[Cbajd5]

Well yeah, it's against the ToS. I guess they're cracking down on it now, but abusing the system in the past has shown they're willing to take stuff gotten through the abuse away.

 

[Team Top Hat]

I tried but you can't do it.
It says "you already have registered this game"

You can register the same game digitally and physically. Then with family accounts you can do the same too for the sub-users.

 

[grap3fruitman]

You need to get a lawyer and sue. They're stealing from you and you deserve compensation. Unfortunately there doesn't appear to be a different way to obtain it.

 

[lobdale]

I feel like there's something here we don't know.

 

[Triggerhappytel]

Buying multiple copies of games and registering the codes on one account is against TOS?

If I'm understanding it correctly, that's a pretty amazingly stupid rule.

 

[Slermy]

I tried but you can't do it.
It says "you already have registered this game"

Yeah, I'm confused as to what trigged this.

 

[FrostuTheNinja]

Knew a guy who worked at a local game store that would take the CN codes out of trade ins and punch them into his account. I'll never forget him bitching that he lost access to his account and those codes "weren't used, so they're fair game".

Not saying you ganked the codes OP, but your issue reminded me of the dude. Hope you can get it sorted. I know I'd be irritated if my codes came back to bite me in the ass.

 

[fedexpeon]

Buying multiple copies of games and registering the codes on one account is against TOS?

Yeah, I am confuse too.
But I am not surprise since anything with Nintendo+Account System+Online mix together will not end well for the end user.

Though, it is pretty ironic that a loyal consumer is getting screwed over because he has money =/.

 

[Kagoshima_Luke]

You can register the same game digitally and physically. Then with family accounts you can do the same too for the sub-users.

So they let you do it, even though it's against their own TOS? That's... that's.... well, I guess that's Nintendo.

 

[Aaronrules380]

Honestly, will you ever really even need anywhere near that many coins?

 

[MarcoZombieCannon]

Why the hell is that even against TOS? It can happen naturally, especially since they LET YOU DO IT. If it's against TOS then don't allow it, jesus.

 

[LiK]

Knew a guy who worked at a local game store that would take the CN codes out of trade ins and punch them into his account. I'll never forget him bitching that he lost access to his account and those codes "weren't used, so they're fair game".

Not saying you ganked the codes OP, but your issue reminded me of the dude. Hope you can get it sorted. I know I'd be irritated if my codes came back to bite me in the ass.

Maybe Nintendo thought it was something like that. Wouldn't surprise me that OP got flagged for that,

 

[Kagoshima_Luke]

BTW, just looked up the TOS:

MISUSE OF CLUB NINTENDO.
You may not:

• register more than once as a Club Nintendo member;
  [*]register the same Nintendo product more than once, unless expressly permitted by us;
• register a product which was not lawfully purchased;
• make use of Coins in any way other than for your own or members of your Family Account's personal use -- in particular, you may not sell, buy or auction Coins or transfer Coins to another account;
• use or promote illicit technical aids in order to earn Coins, for example, to create, offer, distribute or use software programs or other means that create an automatic online interaction with Nintendo; or
• sell rewards.

If we believe in our sole discretion that you misused Club Nintendo in any way, we may refuse the redemption of Coins and delete your Club Nintendo account, including the Coins you have earned.

 

[Jimez]

I feel like there's something here we don't know.

I'm feeling the same way.

 

[Kerub]

Honestly, will you ever really even need anywhere near that many coins?

This. Basically the only reason to start this thread is to use anti-Nintendo action, which should be bannable.

 

[daxgame]

Well, I'd recommend to explain well the situation to Nintendo's customer service first.
If it's against the ToS, you've made a mistake, but I think they will just take your coins and restore your games


hopefully

 

[jooey]

I feel like there's something here we don't know.

He's not telling his niece and nephew what Club Nintendo is?

"Ah, you don't need these slips of paper, I'll throw those away for you, at my house, after typing what they say into this web page. DON'T LOOK"

 

[bobawesome]

I still don't understand what you did wrong

Assuming OP is telling us everything, he's not wrong. It's Nintendo that's wrong.

 

[Mysterious]

It's nothing new, they've done this since 7th gen. It is against Club Nintendo ToS after all. This is one of the reasons why I tell people not to make linked fmaily accounts just to register multiples of a game, it's just asking for trouble.

So he should lose access to purchased products because he broke Club Nintendo TOS?

Unless they're removing Club Nintendo download gifts. Which is a completely different issue, but still incredibly stupid.

 

[Glass Rebel]

This. Basically the only reason to start this thread is to use anti-Nintendo action, which should be bannable.

games were removed from his account

come the fuck on

 

[MarcoZombieCannon]

BTW, just looked up the TOS:

It is permitted though.

 

[thoseAREmySHOES]

I didn't even know you could register the same game more than once.

 

[LiK]

BTW, just looked up the TOS:

Doesn't the "sell rewards" apply to everyone who sold the shitty Club N rewards they didn't want? Pretty lame.

 

[Mysterious]

He's not telling his niece and nephew what Club Nintendo is?

"Ah, you don't need these slips of paper, I'll throw those away for you, at my house, after typing what they say into this web page. DON'T LOOK"

and then I buy it for my niece and nephew as well

hes scamming his niece and nephew eh

 

[Phil S.]

Is this karma for always whining in Nintendo download threads? Possibly...

No, no. I'm kidding. Sorry.

Seriously though, I hope you can get this resolved, Team Top Hat. I know you broke the ToS, but they shouldn't be allowed to take away games like that.

 

[fedexpeon]

This. Basically the only reason to start this thread is to use anti-Nintendo action, which should be bannable.

LOL....Are you being serious?
Who cares if he has 10000000000000000000 coins.
He has the money and supporting Nintendo.
LOL..bannable offensive...Yeah, okay.

 

[FrostuTheNinja]

BTW, just looked up the TOS:

Whoa, you can't resell the rewards? That's a bummer. Always wanted to try and track down one of those Mario statue things that was a reward a few years back.

 

[Rich!]

But...i dont know about the US clubNintendo but the UK one only allows you to register each game only once. If you rebuy it and try to reigster, it refuses to let you.

Is that not the case in the US CN?

 

[braves01]

Are those reward games they're removing, or ones you paid for?

 

[Son of a Witch]

I often wonder if there's anybody in charge of Nintendo's policies who actually uses their products.