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Nintendo is removing games from my Wii U & 3DS
- Thread starter Team Top Hat
- Start date
- Status
You hanafucked up. The nintendo ninjas are already surrounding your house.
FrostuTheNinja
Member
1000000 club Nintendo points
7DollarHagane
Banned
It seems like what you were doing was excessive but they should have sent a warning or something.
And certainly shouldn't remove games that you already had on the console.
And certainly shouldn't remove games that you already had on the console.
SliceSabre
Banned
I mean if its against their ToS there's nothing you can do.
Yea it sucks but you can't really hold it against them Just because nobody ever reads the ToS is not their fault.
Yea it sucks but you can't really hold it against them Just because nobody ever reads the ToS is not their fault.
flatearthpandas
Member
I think it sucks that this happened to the OP, but for the third time this is NOT atypical. It's why there is a cap on the bonus points you can earn on your credit card. It's why your movie theater card only lets you collect $30 of points per day. This isn't abnormal in the slightest.
Now is it awesome? Not really. If people have the money to blow and you're giving out rewards based on money, I'm not sure what the problem is with it being uncapped. But this is how many companies do it.
Coffee Dog
Banned
At the very least we should probably write nintendo and let them know about the loophole so it can be closed and this doesn't happen to anyone else that doesnt think theyre breaking the rules.
Kagoshima_Luke
Gold Member
But they aren't capping you. They are letting you do stuff that they should have locked down in their account system, then cracking down later. This is not a customer friendly way to do things.
HUELEN10
Member
Not saying he should or shouldn't, but it is to be expected.
StreetsAhead
Member
I used to do market research interviews during college. A colleague was caught putting the same survey answers into the computer system twice. She got fired, the company lost a couple of contracts for being incompetent and about 13 different surveys had to be junked (meaning about 4,500 people's time doing the survey was wasted).
that's their catchphrase too
Team Top Hat
Banned
On the 3DS the games disappear as soon as it connects to the internet. On the Wii U they are "there", but inaccessible as shown by the pictures.
Taco_Human
Member
That sucks man. I read your post earlier in the Nintendo thread..... Sucks. I'm on your side man, it's complete bullshit you buy your games and they take that away.
Cbajd5
Member
dude i'm pretty sure he was joking
Also, honest questions: How many accounts (main+sub accounts) did you have? What's the maximum number of copies of a single title you had registered to all accounts?
flatearthpandas
Member
For sure. I think they should definitely fix the loophole and honor what their system allowed to happen. Just saying the ToS itself is pretty normal.
Crimsonclaw111
Member
That'd actually be kinda hilarious.
Krappadizzle
Member
The insecurity in this post is hilarious.
That sucks OP. I'd be real pissed at Nintendo if they did that to me. I'm like you I like to have a digital copy as well and that's the route I've gone with my wii u, but if I wanted to buy the digital versions of the physical games I already own, it sounds like I could be punished. Take comfort in knowing that at least you helped me to avoid that mistake and I hope this gets sorted out for ya.
Team Top Hat
Banned
Right now I'm not in a joking mood =/
Hip Hop
Member
And why would you need to?
truestatic
Member
I think that... okay, I'm going to continue my line of thought. The coins are there to reward individuals filling out the surveys after buying and playing the games. They're okay with families pooling points to buy things together, and if you have multiple people buying the same games, then they're probably okay with multiple people registering the games and filling out the surveys. If me, my parents, my brother and my sister all buy copies of animal crossing new leaf, we can register and fill out surveys on our family-linked club nintendo accounts. And that's fine, because it's five unique surveys from five unique people. But if we all buy New Leaf, and I take everyone's club nintendo code and register the games and do the surveys myself... junk data. There's a legitimate purpose for being able to register multiple copies of the same game to family-linked Club Nintendo accounts. I don't think this qualifies, though.
Sorry for the levity. I'm actually crossing my fingers you get your rewards reinstated. I guess it all depends if you get a sympathetic customer service rep or not.
Well, as I stated earlier, I have a few 3DS games I own both digitally and physically; usually, having bought the eShop version in a sale some time later. It can feasibly happen, but apparently I'm in breach of the ToS.
Combichristoffersen
Combovers don't work when there is no hair
I'm trying to wrap my head around why exactly it's not OK to buy multiple copies of a game and register them to the same account. Like.. what. Why? What's the reasoning behind this?
The coins are rewards for filling out surveys which they probably only want you to do once.
RoadHazard
Gold Member
I would never buy a game digitally from Nintendo until they get their ridiculous online stuff together (well, I did buy two VC games for my Wii, but that's it). They are just unimaginably terrible at this.
They probably mean you can't sell download codes from digital rewards.
Nintendo can't legally prevent you from selling physical rewards that are now your own property. That's silly.
Caffeine
Member
seriously they need to get this shit together.
Combichristoffersen
Combovers don't work when there is no hair
Still, the whole thing seems ass backwards to me, but then again most things involving Nintendo, online and accounts tend to be kind of ass backwards
truestatic
Member
Because they come with store credit (SMT4/FE:A), additional offers of free digital games (MK8) or simply CN points that allow me to build up for additional rewards, both regular coin-paid, and annual platinum status.
Not that I'm thinking either party is in the right here, but just because you can do something, doesn't mean you should. Particularly when you review the ToS and the steps taken are "technically" allowed because they aren't an exact match for the bullet points. (Edit: Hell, it could just be the volume combined with the 'edge case' behaviour that leads them to conclude it's not legitimate activity.)
This is the kind of shit I see people try to pull all the time in MMOs, to give a non-real-world example, where people have accounts or progression or 'loot' stripped all the time for exploits that don't break the rules explicitly and thus, they argue, are not actually exploits.
I think it's fine here and there, but based on his 12,000 coins (and those are the ones that he had left over), he would have had to register hundreds upon hundreds of games. They probably assumed he was using some kind of exploit, or stealing codes, or something like that.
Are all the games being removed CN Rewards? Have they removed any titles you've paid CASH for?
See, I'm puzzled -- I can understand them shutting down your account if you had multiple CN accounts, but you said you had a family account with subaccounts -- and the site seems to explicitly allow for that.
Unless, of course, someone browsed the NEOGaf thread where you were giving away CN rewards, which (as far as I can tell) seems to be against the TOS.
Maintenance
Member
Get a grip, FFS.
Team Top Hat
Banned
Yes, double platinum. :x
Edit: That is, I had 2 prior. Haven't used Club Nintendo since getting banned.
Team Top Hat
Banned
Yes; as of now only CN digital rewards are being removed. Yes it's a family account with subaccounts, which means every July I would only get one Platinum reward.
It's going to really anger me if giving codes away is the issue here.
flatearthpandas
Member
I think you've nailed it. That all makes sense. They would need to determine that multiple people are in fact not filling out the surveys but, as OP sounds like he wasn't trying to scam anyone, it sounds likely he wasn't pretending to be his niece and nephew when doing the surveys.
Cbajd5
Member
Well i'd say they're at least better than Sony at the whole "dealing with games that have to be removed from the account" since they didn't remove all of them for using the PayPal option they provide.
If it does turn out to be that they flagged your account for redeeming monthly rewards, and then the rewards show up on someone else's system, then they probably thought you were selling them, which would be against the TOS. Basically, you need to be prepared with the links to the giveaways in the CN thread to show that they were not sold. If it is the case that they thought you were selling them, they may even give you special permission to do the giveaways, since there's no selling involved and you're obviously such a huge supporter of the company's games.
Basically, just do what you're doing. Keep trying to reach a person to talk to to explain this stuff, and it wouldn't hurt to get the links to the giveaways together, just in case.
As said in the other thread (and here), tons of people were purposefully gaming the system with the MK8 free game by buying multiple copies and then trading them in to buy more. That probably caused this kind of a crackdown, then, that you may be inadvertantly suffering from . :/
Lol this cracks me up. Even a shit lawyer would change you a few hundred dollars just to draft a letter to Nintendo which is definitely more $ than the games he lost. And even if Nintendo responded they'd do so with their own legal team which has millions of dollars to delay, stall and ultimately defeat any legal action like this.
scoobidoo112
Member
Let's see if the "it is in the TOS" argument will hold up in court... (hint, it wont)
How dumb of Nintendo for going against its own customers like this...
How dumb of Nintendo for going against its own customers like this...
That's a poor argument to rely upon because it would be quite simple to create multiple accounts and evade the cap. Additionally, the means by which Nintendo is enforcing this (retroactive removal of points and games purchased) is draconian and doesn't function even remotely like the bonus caps on most other rewards programs, so that's hardly an apt comparison. And above all, this ToS policy is most likely to affect Nintendo's best customers, and may dissuade them from supporting the company as strongly in the future.
Please refrain from adding in "for the third time..." when the argument was equally unpersuasive in the prior two instances.
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